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Guestmeter vs BirdEye Comparison

Last updated:

Guestmeter

Starting at $49 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Guestmeter is reputation management software that provides personalized messages, tracked reviews, filed feedback and scheduled communication with guests after they stay at the hotel. Collect valuable guest feedback and…

BirdEye

4.9(1,957 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

BirdEye's reputation management software provides the tools to monitor, respond and resolve online customer reviews. It empowers businesses to own their online reviews and provide the most accurate, real-time picture of…

BirdEye leads on user satisfaction with a 4.9-star rating across 1,957 reviews.

Guestmeter vs BirdEye — at a glance

FeatureGuestmeterBirdEye
Rating4.9 / 5
Reviews1,957
Starting price$49 /MonthContact for pricing
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryReputation Management SoftwareReputation Management Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modes24/7 (Live rep), Online24/7 (Live rep), Business Hours, Online
CertificationsSOC 2, GDPR
Data residencyGlobalGlobal

Key differences between Guestmeter and BirdEye

  • Pricing: Guestmeter starts at $49 /Month. BirdEye pricing is not publicly listed.
  • Deployment: Guestmeter supports SaaS/Web/Cloud; BirdEye supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Guestmeter vs BirdEye — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Reputation Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Guestmeter - Reputation Management Software
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BirdEye - Reputation Management Software
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Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

Guestmeter

Best for

Large Enterprises, Medium Business, Small Business

BirdEye

Best for local businesses needing strong Google review management and support.

Choose if
  • You run a small to medium local business focused on improving Google reviews.
  • Your customer service team requires guided, patient onboarding and support.
  • You want a streamlined platform with effective tools for monitoring and responding to reviews.
Consider alternatives if
  • You need highly customizable features beyond standard reputation management tools.
  • You prefer a self-service platform with minimal onboarding and limited reliance on support.

Guestmeter typically suits Large Enterprises and Medium Business. BirdEye tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Guestmeter is reputation management software that provides personalized messages, tracked reviews, filed feedback and scheduled communication with guests after they stay at the hotel. ... Read More about Guestmeter

BirdEye's reputation management software provides the tools to monitor, respond and resolve online customer reviews. It empowers businesses to own their online reviews and provide the most ... Read More about BirdEye

Entry Level Pricing

  • Starts from $49
  • Not Available

Free Trial Availability

  • Free Trial available

SpotScore

What's this? ↗

8.3/10

9.6/10

User Ratings

Based on verified Spotsaas reviews

4.94

(1957)

Best Company Size

Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Guestmeter has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do Guestmeter and BirdEye Compare on Features?

Total Features

7 Features

14 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Guestmeter and BirdEye on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $49
      • Not Available

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Guestmeter pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      Guestmeter User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      No reviews available for this product

      1892

      58

      4

      1

      2

      Spotsaas Editor’s POV generated by AI

      What buyers like

      • Personalized guest communication
      • Feedback tracking
      • Trend identification

      Common complaints

      • Limited to hospitality industry
      • May not suit non-hotel businesses
      • Basic analytics features

      Buyer sentiment

      Users generally express strong satisfaction with BirdEye's customer support and effectiveness in managing online reputation, though some find the feature set complex and customization limited.

      What buyers like

      • Customer support quality
      • Google review effectiveness
      • Ease of issue resolution

      Common complaints

      • Complexity for new users
      • Limited customization

      Pros and Cons

      • Personalized communication enhances guest satisfaction.

      • Effective tracking of guest feedback improves service.

      • Trend analysis helps identify areas for improvement.

      • Limited to the hospitality sector.

      • Non-hotel businesses may find it unsuitable.

      • Exceptional and patient customer support with step-by-step guidance

      • Effective Google review integration boosting business visibility

      • Quick response times and prompt issue resolution

      • Feature set can be overwhelming for new users without support

      • Limited customization options for advanced users

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Guestmeter or BirdEye? Tell buyers what actually differs.

      Media and Screenshots

      Screenshots

      Guestmeter : screenshot

      1 Screenshots

      screenshots

      8 Screenshots

      Videos

      No videos available.

      video-0

      3 Videos

      Top Alternatives to Guestmeter and BirdEye in 2026

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      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Guestmeter or BirdEye?
      BirdEye edges out the other on user ratings (4.9 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Guestmeter and BirdEye offer a free trial?
      Yes, both Guestmeter and BirdEye offer a free trial.
      What is the starting price of Guestmeter vs BirdEye?
      Guestmeter starts at $49 /Month. BirdEye starts at Contact for pricing.
      What are the top alternatives to Guestmeter?
      Top alternatives to Guestmeter include Revinate Reputation, ReviewBuzz, Reputation Desk, Reputation.com, Trustpilot.
      What are the top alternatives to BirdEye?
      Top alternatives to BirdEye include ReviewBuzz, Podium, Reputation Desk, Reputation.com, Trustpilot.