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Great Question vs The User Interview vs Figma Comparison

Last updated:

Great Question

Starting at $49 /Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

UX Software has released a groundbreaking new report entitled Great Question. This report looks at the ways to ask questions of potential customers, which is crucial to product success. In their own words, " Successful p…

The User Interview

4.1(94 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

At the core of it, user experience design (UXD) is really about being a better problem solver. It's about putting oneself in the customer's shoes to understand his or her needs and motivations. It's about using research…

Figma

4.6(1,047 reviews)

Starting at $12 /User/Month

  • Freelancers / Consultants
  • Large Enterprises

Figma is a browser-based UI design and prototyping tool used by product designers, UX teams, and front-end developers to collaborate on interface design in real time from any operating system. It replaces desktop design…

The User Interview leads on user satisfaction with a 4.1-star rating across 94 reviews.

Great Question vs The User Interview vs Figma — at a glance

FeatureGreat QuestionThe User InterviewFigma
Rating4.1 / 54.6 / 5
Reviews941,047
Starting price$49 /MonthContact for pricing$12 /User/Month
Free trial Yes No No
Free version No No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategoryUX SoftwareUX SoftwareUX Software
PlatformsSaaS/Web/CloudSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailable
Support modesOnlineOnlineOnline
CertificationsSOC 2, GDPR
Data residencyGlobal

Key differences between Great Question and The User Interview

  • Pricing: Great Question starts at $49 /Month. The User Interview pricing is not publicly listed.
  • Free trial: Great Question offers a free trial; The User Interview does not.
  • Target audience: Great Question is built for Freelancers / Consultants and Large Enterprises, while The User Interview targets Large Enterprises and Medium Business.
  • Deployment: Great Question supports SaaS/Web/Cloud; The User Interview supports SaaS/Web/Cloud.

Compare Great Question vs The User Interview vs Figma — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most UX Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Great Question - UX Software
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Talk to an expert
The User Interview - UX Software
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Talk to an expert

Free PDF comparison

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Great Question, The User Interview vs Figma: Biggest differences

Start here before you go deeper into features.

Great Question

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

The User Interview

Best for

Large Enterprises, Medium Business, Small Business

Figma

Best for UX/UI teams needing real-time remote collaboration and versatile design tools.

Choose if
  • You require seamless real-time collaboration for remote UX/UI design teams.
  • You want an intuitive, beginner-friendly interface with advanced prototyping features.
  • You need a cross-platform tool with strong community support and scalable subscriptions.
Consider alternatives if
  • Your organization demands highly customizable billing and detailed account management.
  • You need extensive enterprise-level support with responsive customer service.

Great Question typically suits Freelancers / Consultants and Large Enterprises. The User Interview tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

UX Software has released a groundbreaking new report entitled Great Question. This report looks at the ways to ask questions of potential customers, which is crucial to product success. In ... Read More about Great Question

At the core of it, user experience design (UXD) is really about being a better problem solver. It's about putting oneself in the customer's shoes to understand his or her needs and ... Read More about The User Interview

Figma is a browser-based UI design and prototyping tool used by product designers, UX teams, and front-end developers to collaborate on interface design in real time from any operating ... Read More about Figma

Entry Level Pricing

  • Starts from $49
  • Not Available
  • Starts from $12 , Billed Yearly

Free Trial Availability

  • No free trial
  • No free trial

SpotScore

What's this? ↗

7.1/10

7.4/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

4.1

(94)

Best Company Size

Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Great Question has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

No software demo available

The User Interview has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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  • Free 15-min call with a software advisor.

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How do Great Question, The User Interview and Figma Compare on Features?

Total Features

3 Features

5 Features

8 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Great Question, The User Interview and Figma on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $49
        • Not Available
        • $12 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Figma Starter

          • 3 Figma and 3 FigJam files

          • Unlimited personal files

          • Unlimited collaborators

          Show more +

        • Figma Professional

          • Unlimited files and projects

          • Unlimited version history

          • Sharing permissions

          Show more +

        • Figma Organization

          • Everything in Professional, plus

          • Org-wide libraries

          • Design system analytics

          Show more +

        • Browse all pricing plans

        Pricing Page

        Great Question pricing

        Pricing information not available

        Figma pricing

        Great Question, The User Interview vs Figma: Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing

        Great Question, The User Interview vs Figma Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        HIPAA

        ✗ No

        GDPR

        ISO 27001

        Single Sign-On (SSO)

        Multi-Factor Auth (MFA)

        Data Encryption

        Data Residency

        🌐 Global

        Great Question vs The User Interview User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        4.1

        (based on 94 reviews)

        Rating Distribution

        No reviews available for this product

        0

        0

        0

        0

        0

        923

        169

        6

        0

        35

        Spotsaas Editor’s POV generated by AI

        What buyers like

        • Insightful customer questioning strategies
        • Supports product success
        • Addresses all shopping stages

        Common complaints

        • Not a software tool
        • Limited actionable features
        • Focuses on questioning only

        Buyer sentiment

        Buyer sentiment is positive across 94 reviews, with strong overall satisfaction.

        What buyers like

        • Empathy-driven design approach
        • Research-focused insights
        • Encourages problem-solving

        Common complaints

        • Less focus on technical features
        • Not a testing tool
        • May require extensive user research

        Buyer sentiment

        Overall positive sentiment highlights Figma's ease of use, collaboration strengths, and versatile design features, tempered by concerns over billing and customer support.

        What buyers like

        • Ease of use
        • Collaboration features
        • Feature versatility

        Common complaints

        • Billing issues
        • Customer support challenges

        Pros and Cons

        • Provides deep insights into customer behavior.

        • Encourages effective questioning for product development.

        • Covers all stages of the shopping process.

        • Not a software solution for direct use.

        • Limited in actionable features.

        • Promotes a deep understanding of user needs.

        • Encourages innovative problem-solving strategies.

        • Facilitates research-driven design decisions.

        • Not suitable for technical testing.

        • Requires commitment to user research.

        • Real-time collaboration features that enhance remote team communication

        • User-friendly interface suitable for both beginners and experienced designers

        • Wide range of design functionalities including wireframing, prototyping, and asset creation

        • Billing issues including hidden fees and difficulties canceling subscriptions

        • Customer service challenges, especially around refunds and support responsiveness

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Great Question, The User Interview, or Figma? Tell buyers what actually differs.

        Great Question, The User Interview and Figma Customers

        Customers

        O'Reilly

        O'Reilly

        linktree

        linktree

        MainStreet

        MainStreet

        No Customers information available.

        Uber

        Uber

        Zoom

        Zoom

        Buffer

        Buffer

        Media and Screenshots

        Screenshots

        Candidate screenshot

        3 Screenshots

        No screenshots available.

        Videos

        No videos available.

        No videos available.

        Alternatives to Great Question, The User Interview, Figma

        Expand your comparison

        Add another option to compare side by side

        Search by product name to compare pricing, fit, and buyer feedback in one view.

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Great Question or The User Interview?
        The User Interview edges out the other on user ratings (4.1 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Great Question and The User Interview offer a free trial?
        Great Question offers a free trial. The User Interview does not.
        What is the starting price of Great Question vs The User Interview?
        Great Question starts at $49 /Month. The User Interview starts at Contact for pricing.
        What are the top alternatives to Great Question?
        Top alternatives to Great Question include Figma, UX-App, UserX, Dovetail, UXtweak.
        What are the top alternatives to The User Interview?
        Top alternatives to The User Interview include Figma, UserX, UserTesting, UX Metrics, Moyo App.