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Compare Genesys PureConnect vs CloudContactAI

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

Genesys PureConnect - Contact Center Operations Software

Genesys PureConnect

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CloudContactAI - SMS Marketing Software

CloudContactAI

(10)
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Overview
Affiliate Disclosure

Description

Genesys PureConnect Operations Software is a powerful software platform for the contact center operations. The software platform is flexible enough to support a range of applications and ... Read More

CloudContactAI is an all-encompassing marketing solution specifically tailored to small businesses. With its efficient web-based portal, clients can engage in two-way, real-time ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $25
Free Trial Availability
  • Free Trial available
User Ratings

4.2

(777)

4.4

(1406)
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Get Quote

Software Demo

Demo

Pricing

Pricing Option
      Starting From
      • Not Available
      • $25
      Pricing Plans
      • Not Available
      • Not Available
      Pricing Page

      Pricing information not available

      		cloudcontactai pricing
      View detailed pricing
      View detailed pricing

      Other Details

      Organization Types supported
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      Platforms Supported
      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Available
      • Not Available
      Get Quote
      Get Quote

      User Reviews

      User Ratings

      4.2

      (based on 777 reviews)

      4.4

      (based on 1406 reviews)
      Rating Distribution

      Excellent

      0

      Very Good

      0

      Good

      0

      Poor

      0

      Terible

      0

      Excellent

      9

      Very Good

      1

      Good

      0

      Poor

      0

      Terible

      0

      Expert's Review generated by AI

      No Expert ai Review available for the product

      CloudContactAI has received consistent praise for its user-friendly interface and efficient communication capabilities, making it a superior solution for seamless customer communications. Users ...Read more

      Pros and Cons

      • Seamless communication through SMS, Email, and Voice with personalized messaging capabilities.

      • Easy-to-use platform with robust features for efficient customer communication.

      • Cost-effective solution compared to alternatives like MailChimp and Klaviyo.

      • Excellent customer service and helpful support.

      • Limited reporting capabilities, some users desire more in-depth reporting options.

      • Need for further expansion in integrations library to enhance connectivity with different tools.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Read reviews
      Read reviews

      Customers

      Customers
      ems CRM

      ems CRM

      No Customers information available.

      Media and Screenshots

      Videos
      video-0

      7 Videos

      video-0

      1 Videos

      Alternatives

      Alternatives
      uContact - Call Center Software
      uContact

      4.9

      Call Center Studio - Call Center Software
      Call Center Studio

      4.7

      Genesys PureEngage - Contact Center Operations Software
      Genesys PureEngage

      4.4

      Zoho Campaigns - Email Marketing Software
      Zoho Campaigns

      4.3

      ExpertTexting - SMS Marketing Software
      ExpertTexting

      3.5

      SMS Gateway Hub - SMS Marketing Software
      SMS Gateway Hub

      4.8

      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Yes, both Genesys PureConnect and CloudContactAI offer a Free Trial.

      Genesys PureConnect is designed for Large Enterprises, Medium Business and Small Business.

      CloudContactAI is designed for Large Enterprises, Medium Business and Small Business.

      The starting price of CloudContactAI begins at $25/Month, while pricing details for Genesys PureConnect are unavailable.

      Some top alternatives to Genesys PureConnect includes uContact, Call Center Studio, Genesys PureEngage, NICE inContact CXone, VCC Live, 3CX, CxEngage, RingCentral Contact Center, Focus Contact Center and ipSCAPE.

      Some top alternatives to CloudContactAI includes Zoho Campaigns, ExpertTexting, SMS Gateway Hub, MOBtexting, SimpleTexting, MessageDesk, SendHub and Buddy Texts.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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      9931 Corporate Campus Dr
      Louisville, Kentucky 40223, USA

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      9931 Corporate Campus Dr
      Louisville, Kentucky 40223, USA