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Frill vs Questback Comparison

Last updated:

Frill

Starting at $23 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Frill software empowers companies to capture and respond to customer feedback quickly. With their tools, you can gain insights on customer demands, opinions, and needs. Product Managers can utilize votes and comments to…

Questback

2.9(17 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

QuestBack provides an effective customer feedback system to gain an edge over the competition. Powerful tools such as Listen, Engage and Act help organizations uncover opportunities to become more successful. Teams can b…

Questback leads on user satisfaction with a 2.9-star rating across 17 reviews.

Frill vs Questback — at a glance

FeatureFrillQuestback
Rating2.9 / 5
Reviews17
Starting price$23 /MonthContact for pricing
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategorySurvey/ User Feedback SoftwareExperience Management Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
API
Support modesOnlineOnline
CertificationsGDPR
Data residencyUSGlobal

Key differences between Frill and Questback

  • Pricing: Frill starts at $23 /Month. Questback pricing is not publicly listed.
  • Free trial: Frill offers a free trial; Questback does not.
  • Deployment: Frill supports SaaS/Web/Cloud; Questback supports SaaS/Web/Cloud.

Frill vs Questback — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Frill - New SaaS Software
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Questback - New SaaS Software
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Biggest differences

Start here before you go deeper into features.

Frill

Best for

Large Enterprises, Medium Business, Small Business

Questback

Best for small to medium businesses needing integrated feedback management tools.

Choose if
  • You require real-time dashboards to monitor feedback performance effectively.
  • Your team benefits from tools that connect and alert members on progress.
  • You want an end-to-end solution combining listening, engaging, and acting on feedback.
Consider alternatives if
  • You need transparent, out-of-the-box pricing without sales consultation.
  • Your organization demands extensive customization without vendor involvement.

Frill typically suits Large Enterprises and Medium Business. Questback tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Frill software empowers companies to capture and respond to customer feedback quickly. With their tools, you can gain insights on customer demands, opinions, and needs. Product Managers can ... Read More about Frill

QuestBack provides an effective customer feedback system to gain an edge over the competition. Powerful tools such as Listen, Engage and Act help organizations uncover opportunities to ... Read More about Questback

Entry Level Pricing

  • Starts from $23 , Billed Yearly
  • Not Available

Free Trial Availability

  • No free trial

User Ratings

Based on verified Spotsaas reviews

2.9

(17)

Best Company Size

Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Frill has not given any software demo yet

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How do Frill and Questback Compare on Features?

Total Features

6 Features

6 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Frill and Questback on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $23 , Billed Yearly
      • Not Available

      Pricing Plans

      • Free

        • 20 ideas

        • Roadmap

        • Announcements

        Show more +

      • Business

        • 100 ideas

        • Roadmap

        • Announcements

        Show more +

      • Lifetime deal

        • Unlimited ideas

        • Roadmap

        • Announcements

        Show more +

      • Not Available

      Pricing Page

      Frill pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Mac
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Mac

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Global

      Frill User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      2.9

      (based on 17 reviews)

      Rating Distribution

      30

      0

      0

      0

      0

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      What buyers like

      • Quick feedback collection
      • User-friendly interface
      • Effective for product managers

      Common complaints

      • Limited to feedback collection
      • May not suit all industries
      • Basic analytics features

      Buyer sentiment

      User sentiment is mixed to negative, with some appreciation for dashboard features but concerns about pricing transparency and usability.

      What buyers like

      • Real-time feedback dashboards
      • Team collaboration features
      • Comprehensive feedback tools

      Common complaints

      • Pricing opacity
      • Usability challenges

      Pros and Cons

      • Facilitates quick feedback from customers.

      • Empowers product managers with actionable insights.

      • Simple interface encourages user engagement.

      • Limited analytics capabilities.

      • May not cater to larger organizations.

      • Real-time dashboards for feedback performance measurement

      • Ability to connect and alert teams easily

      • Comprehensive tools for listening, engaging, and acting on feedback

      • Lack of publicly available pricing information

      • Mixed user ratings indicating potential usability or support issues

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Screenshots

      Frill screenshot

      3 Screenshots

      No screenshots available.

      Videos

      No videos available.

      video-0

      2 Videos

      Top Alternatives to Frill and Questback in 2026

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      Related Blogs and Articles for Experience Management Software

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Frill or Questback?
      Questback edges out the other on user ratings (2.9 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Frill and Questback offer a free trial?
      Frill offers a free trial. Questback does not.
      What is the starting price of Frill vs Questback?
      Frill starts at $23 /Month. Questback starts at Contact for pricing.
      What are the top alternatives to Frill?
      Top alternatives to Frill include Backlogs, Qualified, Rapidr, GetFeedy, Workvivo.
      What are the top alternatives to Questback?
      Top alternatives to Questback include Couchsurvey, Honestly Employee Engagement, Qualified, GetFeedy, Workvivo.

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