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FreshReview vs Swell Comparison

Last updated:

FreshReview

5.0(12 reviews)

Starting at $19 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

FreshReview is an enterprise grade online review management platform that helps small and medium companies build customer trust and increase organic traffic. Leverage the Android and iOS mobile app for secure multi-locat…

Swell

Starting at $80 /month

  • Free Trial
  • Medium Business
  • Small Business

Swell software provides an all-in-one toolkit to monitor and manage your online reputation across multiple social media platforms. It allows you to collect customer feedback and online reviews quickly and easily. You can…

FreshReview leads on user satisfaction with a 5.0-star rating across 12 reviews.

FreshReview vs Swell — at a glance

FeatureFreshReviewSwell
Rating5.0 / 5
Reviews12
Starting price$19 /Month$80 /month
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessMedium Business, Small Business
CategoryReputation Management SoftwareEcommerce Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailable
Support modesOnlineOnline
CertificationsSOC 2
Data residencyUSGlobal

Key differences between FreshReview and Swell

  • Pricing: FreshReview starts at $19 /Month, while Swell starts at $80 /month.
  • Target audience: FreshReview is built for Large Enterprises and Medium Business, while Swell targets Medium Business and Small Business.
  • Deployment: FreshReview supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Swell supports SaaS/Web/Cloud.

FreshReview vs Swell — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Reputation Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

FreshReview - Reputation Management Software
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Swell - Ecommerce Software
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Biggest differences

Start here before you go deeper into features.

FreshReview

Best for

Large Enterprises, Medium Business, Small Business

Swell

Best for

Medium Business, Small Business

FreshReview typically suits Large Enterprises and Medium Business. Swell tends to fit Medium Business and Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

FreshReview is an enterprise grade online review management platform that helps small and medium companies build customer trust and increase organic traffic. Leverage the Android and iOS ... Read More about FreshReview

Swell software provides an all-in-one toolkit to monitor and manage your online reputation across multiple social media platforms. It allows you to collect customer feedback and online ... Read More about Swell

Entry Level Pricing

  • Starts from $19
  • Starts from $80 , yearly

Free Trial Availability

Spotsaas Score

What's this? ↗

8.2/10

8.2/10

User Ratings

Based on verified Spotsaas reviews
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Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

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How do FreshReview and Swell Compare on Features?

Total Features

7 Features

11 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare FreshReview and Swell on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $19
      • $80 , yearly

      Pricing Plans

      • Not Available
      • Basic

        $89

        /month

        • 5Admin users

        • $500k in annual sales (USD)

        • 500k API requests

        Show more +

      • Standard

        $299

        /month

        • 15Admin users

        • $2M in annual sales (USD)

        • 2M API requests

        Show more +

      • Unlimited

        $2000

        /month

        • Unlimited Admin users

        • $6.5M in annual sales (USD)

        • Unlimited API requests

        Show more +

      Pricing Page

      FreshReview pricing
      Swell pricing

      Other Details

      Organization Types supported

      • Individuals
      • Large Enterprises
      • Freelancers
      • Medium Business
      • Small Business
      • Individuals
      • Large Enterprises
      • Freelancers
      • Medium Business
      • Small Business

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🇺🇸 US
      🌐 Global

      FreshReview User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      2

      0

      0

      0

      0

      No reviews available for this product

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is very strong across 2 reviews, with consistently positive feedback.

      What buyers like

      • Enterprise-grade platform
      • Mobile app support
      • Boosts star ratings

      Common complaints

      • May be too complex for small businesses
      • Higher cost for advanced features
      • Limited free trial options

      What buyers like

      • Online reputation management
      • Customer feedback collection
      • Team collaboration tools

      Common complaints

      • Focus on reputation may limit features
      • May require training for teams
      • Not a full eCommerce solution

      Pros and Cons

      • Enterprise-grade features for small businesses

      • Mobile app enhances usability

      • Focus on increasing star ratings

      • Complexity may overwhelm smaller teams

      • Higher costs for advanced features

      • Streamlines customer feedback and review processes.

      • Facilitates team collaboration for response management.

      • Integrates well with accounting tools.

      • Limited features beyond reputation management.

      • May require training for effective use.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      No Customers information available.

      Redantler

      Redantler

      Smilo

      Smilo

      Soon the sun

      Soon the sun

      Media and Screenshots

      Screenshots

      FreshReview screenshot

      3 Screenshots

      Swell - Intuitive dashboard

      3 Screenshots

      Top Alternatives to FreshReview and Swell in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, FreshReview or Swell?
      FreshReview edges out the other on user ratings (5.0 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do FreshReview and Swell offer a free trial?
      Yes, both FreshReview and Swell offer a free trial.
      What is the starting price of FreshReview vs Swell?
      FreshReview starts at $19 /Month. Swell starts at $80 /month.
      What are the top alternatives to FreshReview?
      Top alternatives to FreshReview include ReviewBuzz, BirdEye, Reputation.com, Trustpilot, Critique.
      What are the top alternatives to Swell?
      Top alternatives to Swell include Storeino, iSeller, GemEye, VistaShopee, Segmentify.

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