spotsaas-logo
Get Listed

Compare Freshdesk vs ClientSuccess

Get Quote
Get Quote

Overview

Description

Freshdesk is a cloud-based help desk software designed to make customer support easier, more efficient and more effective. Freshdesk answers all customer support needs by making it easy for ... Read More

Clientsuccess is a customer success software that helps to keep team members regularly reporting in a project management platform. It has a great list of features that help SmarterTools ... Read More

Entry Level Pricing
  • Starts from $15 , Billed Yearly
  • Not Available
Free Trial Availability
  • No free trial
Spotsaas Score

9.5/10

Not Available

User Ratings
Get Quote
Get Quote

Software Demo

Demo

Features

Total Features

16 Features

0 Features

Unique Features

    No features

    Get Quote
    Get Quote

    Pricing

    Pricing Option
        Starting From
        • $15 , Billed Yearly
        • Not Available
        Pricing Plans
        • Free

          • Integrated ticketing across email and social

          • Ticket Dispatch

          • Knowledge Base

          Show more +

        • Growth

          • Includes features of Free plan, plus

          • Automations

          • Collision Detection

          Show more +

        • Pro

          • Includes features of Growth plan, plus

          • Multiple products

          • Includes up to 5000 Collaborators

          Show more +

        • Browse all pricing plans
        • Not Available

        Other Details

        Organization Types supported
        • Small Business
        • Large Enterprises
        • Medium Business
        • Individuals
        • Freelancers
        • Small Business
        • Large Enterprises
        • Medium Business
        • Individuals
        • Freelancers
        Platforms Supported
        • Mobile - Android
        • Mobile - iOS
        • Browser Based (Cloud)
        • Installed - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Browser Based (Cloud)
        • Installed - Windows
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
        Get Quote
        Get Quote

        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        549

        Very Good

        99

        Good

        11

        Poor

        7

        Terible

        56

        Excellent

        151

        Very Good

        16

        Good

        2

        Poor

        0

        Terible

        0

        Pros and Cons

        No pros or cons available for the product

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Customers

        Customers
        Pearson

        Pearson

        Bridgestone

        Bridgestone

        Kern High School District

        Kern High School District

        Peek

        Peek

        Mural

        Mural

        Centrify

        Centrify

        Media and Screenshots

        Screenshots
        Freshdesk

        6 Screenshots

        Customer health score

        1 Screenshots

        Videos
        video-0

        3 Videos

        video-0

        1 Videos

        Add to Compare

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Freshdesk offers Free Trial, but ClientSuccess does not.

        Freshdesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

        ClientSuccess is designed for Large Enterprises, Medium Business and Small Business.

        The starting price of Freshdesk begins at $15/User/Month when Billed Yearly, while pricing details for ClientSuccess are unavailable.

        Some top alternatives to Freshdesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, SeamlessDesk, LiveAgent, HelpDesk, SysAid, HubSpot Service Hub, Salesforce Service Cloud, CRMdesk, Helpspot, Sitehelpdesk and Trakdesk.

        Some top alternatives to ClientSuccess includes Parlor, ProsperStack, Custify, Salesmachine, Catalyst, Gainsight CS, Freshdesk Customer Success, Churn360 and Freshdesk Customer Success (Formely Freshsuccess).

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].