Compare Freshdesk vs Auvik

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Freshdesk (722) Get Quote Get Quote	Auvik Visit website Visit Website *sponsored

Overview
Affiliate Disclosure

Description	Freshdesk is a cloud-based help desk software designed to make customer support easier, more efficient and more effective. Freshdesk answers all customer support needs by making it easy for ... Read More	Auvik is an easy-to-use, cloud-based network monitoring software designed for small to mid-sized businesses. Auvik Network Management provides network mapping, inventory, and hardware ... Read More
Entry Level Pricing	Starts from $15 , Billed Yearly	Not Available
Free Trial Availability	Get Free Trial	Get Free Trial
Spotsaas Score	9.5/10	9.4/10
User Ratings	4 (5374)
	Get Quote	Visit website

Software Demo

Demo

Features

Total Features	16 Features	15 Features
Unique Features
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Pricing

Pricing Option
Starting From	$15 , Billed Yearly	Not Available
Pricing Plans	Free Get Started Integrated ticketing across email and social Ticket Dispatch Knowledge Base Show more + Growth Get Started Includes features of Free plan, plus Automations Collision Detection Show more + Pro Get Started Includes features of Growth plan, plus Multiple products Includes up to 5000 Collaborators Show more + Browse all pricing plans	Not Available
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Small Business Medium Business Large Enterprises Freelancers Individuals	Small Business Medium Business Large Enterprises Freelancers Individuals
Platforms Supported	Mobile - iOS Browser Based (Cloud) Mobile - Android Installed - Windows Installed - Mac	Mobile - iOS Browser Based (Cloud) Mobile - Android Installed - Windows Installed - Mac
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Not Available
	Get Quote	Visit Website

User Reviews

User Ratings	4 (based on 5374 reviews)	No reviews available for the product
Rating Distribution	Excellent 549 Very Good 99 Good 11 Poor 7 Terible 56	No reviews available for the product
Expert's Review generated by AI	No Expert ai Review available for the product	Auvik has received overwhelmingly positive reviews in the past 12 months, and it's easy to see why. Users love how quick and easy it is to set up, allowing them to focus on problem areas and gain ...Read more
Pros and Cons		Provides real-time visibility into network infrastructure, making network management more efficient. Easy to set up and navigate, with intuitive UI and quick installation processes. Automates network mapping and device discovery, simplifying network monitoring. Offers a wide range of metrics and data for troubleshooting network issues effectively. The feature richness and customization options may overwhelm beginners without adequate support. Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews

Integrations

Integration with other apps	No Integration information available.	Rippling 4.9 (1022 reviews) Zoom 3.7 (69243 reviews) Okta 4.3 (2247 reviews)

Customers

Customers	Pearson Bridgestone Kern High School District	No Customers information available.

Media and Screenshots

Screenshots	6 Screenshots	6 Screenshots
Videos	3 Videos	1 Videos

Alternatives

Alternatives	Zendesk Support 4.3 Zoho Desk 4.4 Tidio Helpdesk	Nagios XI 4.1 Zabbix 4.2 Domotz PRO 4.8

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Freshdesk and Auvik offer a Free Trial.

Freshdesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Auvik is designed for Large Enterprises, Medium Business and Small Business.

The starting price of Freshdesk begins at $15/User/Month when Billed Yearly, while pricing details for Auvik are unavailable.

Some top alternatives to Freshdesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, SeamlessDesk, LiveAgent, HelpDesk, SysAid, HubSpot Service Hub, Salesforce Service Cloud, CRMdesk, Helpspot, Sitehelpdesk and Trakdesk.

Some top alternatives to Auvik includes Nagios XI, Zabbix, Domotz PRO, PRTG Network Monitor, Nagios Network Analyzer, SolarWinds ipMonitor, LiveNX, vRealize Network Insight, OP5 Monitor, SolarWinds Network Performance Monitor and NinjaOne (NinjaRMM).

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Freshdesk vs Auvik

Freshdesk

Auvik

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure