FirstHive vs Lytics Comparison
FirstHive
Starting at $2,500 /Month
- Large Enterprises
- Medium Business
FirstHive is reinventing the way brands look at data, bringing to market a radically new kind of Customer Data Platform (CDP). It combines all the facets of customer data previously separated in siloed systems into a uni…
Lytics
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Lytics is a customer data platform (CDP), enabling retailers to collect and act on customer shopping behavior data at scale. Lytics helps make online commerce smarter for buyers and retailers by providing brands with rea…
FirstHive leads on user satisfaction with a 4.4-star rating across 3 reviews.
FirstHive vs Lytics — at a glance
| Feature | FirstHive | Lytics |
|---|---|---|
| Rating | 4.4 / 5 | 4.0 / 5 |
| Reviews | 3 | 77 |
| Starting price | $2,500 /Month | Contact for pricing |
| Free trial | No | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Customer Data Platform (CDP) | Customer Data Platform (CDP) |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud |
| API | Available | Available |
| Support modes | Business Hours, Online | 24/7 (Live rep), Online |
| Certifications | SOC 2 | SOC 2, GDPR |
| Data residency | US | US |
Key differences between FirstHive and Lytics
- Pricing: FirstHive starts at $2,500 /Month. Lytics pricing is not publicly listed.
- User satisfaction: FirstHive scores higher with a 4.4-star average.
- Deployment: FirstHive supports SaaS/Web/Cloud; Lytics supports SaaS/Web/Cloud.
FirstHive vs Lytics — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Customer Data Platform (CDP) tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Best for retailers needing scalable, real-time customer journey insights.
- You are a medium or large retailer seeking detailed customer behavior tracking.
- Your marketing or analytics teams require real-time data to optimize online commerce.
- You need a flexible platform that scales with large volumes of customer data.
- You are a small business lacking dedicated marketing or analytics resources.
- You require transparent, fixed pricing and simple onboarding processes.
FirstHive typically suits Large Enterprises and Medium Business. Lytics tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | FirstHive is reinventing the way brands look at data, bringing to market a radically new kind of Customer Data Platform (CDP). It combines all the facets of customer data previously ... Read More about FirstHive | Lytics is a customer data platform (CDP), enabling retailers to collect and act on customer shopping behavior data at scale. Lytics helps make online commerce smarter for buyers and ... Read More about Lytics |
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Entry Level Pricing |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 8.0/10 | 9.2/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | — | Medium BusinessLarge Enterprises |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do FirstHive and Lytics Compare on Features?
Total Features | 8 Features | 7 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare FirstHive and Lytics on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
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HIPAA | ✗ No | ✗ No |
GDPR | — | ✓ Yes |
ISO 27001 | — | ✗ No |
Single Sign-On (SSO) | — | ✓ Yes |
Multi-Factor Auth (MFA) | — | ✓ Yes |
Data Encryption | — | ✓ Yes |
Audit Logs | — | ✓ Yes |
Data Residency | 🇺🇸 US | 🇺🇸 US |
FirstHive User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is positive across 1 reviews, with strong overall satisfaction. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment with appreciation for real-time customer insights but some concerns about pricing transparency and setup complexity. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Freshmenu  CYI  Wella |  Haymarket  Regit  Entercom |
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Media and Screenshots
Screenshots |  5 Screenshots |  3 Screenshots |
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Videos |  2 Videos |  3 Videos |
Top Alternatives to FirstHive and Lytics in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, FirstHive or Lytics?
- FirstHive edges out the other on user ratings (4.4 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do FirstHive and Lytics offer a free trial?
- Neither FirstHive nor Lytics currently lists a free trial.
- What is the starting price of FirstHive vs Lytics?
- FirstHive starts at $2,500 /Month. Lytics starts at Contact for pricing.
- What are the top alternatives to FirstHive?
- Top alternatives to FirstHive include CustomerLabs CDP, Captain Metrics, Zylotech, Zeotap, LeadSpace.
- What are the top alternatives to Lytics?
- Top alternatives to Lytics include CustomerLabs CDP, Captain Metrics, Zylotech, LeadSpace, Scal-e.