Figma vs UserTesting Comparison
Figma
Starting at $12 /User/Month
- Freelancers / Consultants
- Large Enterprises
This lightweight design has been chosen by UX designers new to software or those who need to carry their system around for work. The sleek and stylish design features a dual port USB charger and a lightweight metal body…
UserTesting
Starting at Contact for pricing
- Large Enterprises
- Medium Business
UserTesting is UX software that offers exceptional value for medium to large organizations. The focus of the product is on user feedback. UserTesting helps companies learn what users say and think about their products, s…
Figma leads on user satisfaction with a 4.5-star rating across 2,143 reviews.
Figma vs UserTesting — at a glance
| Feature | Figma | UserTesting |
|---|---|---|
| Rating | 4.5 / 5 | 4.1 / 5 |
| Reviews | 2,143 | 2,396 |
| Starting price | $12 /User/Month | Contact for pricing |
| Free trial | No | No |
| Free version | No | No |
| Best for | Freelancers / Consultants, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business |
| Category | UX Software | UX Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | — |
| Support modes | Online | Business Hours, Online |
| Certifications | SOC 2, GDPR | SOC 2, GDPR |
| Data residency | — | Global |
Key differences between Figma and UserTesting
- Pricing: Figma starts at $12 /User/Month. UserTesting pricing is not publicly listed.
- Target audience: Figma is built for Freelancers / Consultants and Large Enterprises, while UserTesting targets Large Enterprises and Medium Business.
- User satisfaction: Figma scores higher with a 4.5-star average.
- Deployment: Figma supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; UserTesting supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Figma vs UserTesting — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most UX Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
*sponsored | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for UX/UI teams needing real-time remote collaboration and versatile design tools.
- You require seamless real-time collaboration for remote UX/UI design teams.
- You want an intuitive, beginner-friendly interface with advanced prototyping features.
- You need a cross-platform tool with strong community support and scalable subscriptions.
- Your organization demands highly customizable billing and detailed account management.
- You need extensive enterprise-level support with responsive customer service.
Best for medium to large companies seeking rapid user feedback on prototypes.
- You need quick, reliable user feedback for UX research and product development.
- Your team includes UX researchers, product managers, or marketing professionals.
- You want a simple, low-complexity setup with a user-friendly testing platform.
- You are a small startup or have a limited budget for UX testing tools.
- Your organization requires extensive, responsive customer support.
Figma: Best for UX/UI teams needing real-time remote collaboration and versatile design tools. UserTesting: Best for medium to large companies seeking rapid user feedback on prototypes.
Description | This lightweight design has been chosen by UX designers new to software or those who need to carry their system around for work. The sleek and stylish design features a dual port USB ... Read More about Figma | UserTesting is UX software that offers exceptional value for medium to large organizations. The focus of the product is on user feedback. UserTesting helps companies learn what users say ... Read More about UserTesting |
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Entry Level Pricing |
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Spotsaas ScoreWhat's this? ↗ | 9.8/10 | 9.7/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessMedium Business | Medium BusinessLarge Enterprises |
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Software Demo
Demo |
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How do Figma and UserTesting Compare on Features?
Total Features | 8 Features | 9 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
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Compare Figma and UserTesting on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
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HIPAA | ✗ No | ✗ No |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | ✗ No | — |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Data Residency | — | 🌐 Global |
Figma User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlights Figma's ease of use, collaboration strengths, and versatile design features, tempered by concerns over billing and customer support. What buyers like
Common complaints
| Buyer sentiment Users appreciate the platform's ease of use and earning potential but express concerns about customer support and test availability. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Uber  Zoom  Buffer |  Microsoft  Expedia  FamilySearch |
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Media and Screenshots
Screenshots |  2 Screenshots |  5 Screenshots |
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Videos |  2 Videos |  2 Videos |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Figma or UserTesting?
- Figma edges out the other on user ratings (4.5 vs 4.1). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Figma and UserTesting offer a free trial?
- Neither Figma nor UserTesting currently lists a free trial.
- What is the starting price of Figma vs UserTesting?
- Figma starts at $12 /User/Month. UserTesting starts at Contact for pricing.
- What are the top alternatives to Figma?
- Top alternatives to Figma include Adobe XD, UXPin, UX-App, Justinmind, Balsamiq.
- What are the top alternatives to UserTesting?
- Top alternatives to UserTesting include Figma, UXCam, UserX, UXtweak, UserZoom.