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FieldAware vs ServiceTitan vs Service Fusion vs Housecall Pro - Which Tool Fits Your Business?

TL;DR - Quick Comparison Summary

Description

FieldAware is a field service management software system designed to take the headaches out of managing field assets. It offers powerful yet easy-to-use tools that allow to create and ... Read More

ServiceTitan is a field service management software solution that enables user to manage entire field service operation through its Salesforce.com–based service management platform. With ... Read More

Service Fusion is an advanced field service management software designed to seamlessly connect field service leaders, mobile teams, and technicians to their job sites. Equipped with a ... Read More

Entry Level Pricing

  • Not Available
  • Not Available
  • Starts from $192 , yearly

Free Trial Availability

  • No free trial
  • No free trial
  • No free trial

Spotsaas Score

9.4/10

9.5/10

9.4/10

User Ratings

3.8

(80)

4.2

(53)
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Software Demo

Demo

How do FieldAware, ServiceTitan, Service Fusion and Housecall Pro Compare on Features?

Total Features

11 Features

16 Features

28 Features

Unique Features

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        What Do FieldAware, ServiceTitan, Service Fusion and Housecall Pro Cost?

        Pricing Option

              Starting From

              • Not Available
              • Not Available
              • $192 , yearly

              Pricing Plans

              • Not Available
              • Not Available
              • Starter

                $225

                /month

                • Includes:

                • Customer Management

                • Estimates & Jobs

                Show more +

              • Plus

                $350

                /month

                • Includes Everything in Starter; and:

                • Job Photo Uploads

                • Inventory Management

                Show more +

              • Pro

                $575

                /month

                • Includes Everything in Starter & Plus; and:

                • Open API Integration

                • Custom Documents

                Show more +

              Pricing Page

              Pricing information not available

              servicetitan pricingservice-fusion pricing

              Other Details

              Organization Types supported

              • Large Enterprises
              • Medium Business
              • Small Business
              • Individuals
              • Freelancers
              • Large Enterprises
              • Medium Business
              • Small Business
              • Individuals
              • Freelancers
              • Large Enterprises
              • Medium Business
              • Small Business
              • Individuals
              • Freelancers

              Platforms Supported

              • Browser Based (Cloud)
              • Mobile - Android
              • Installed - Windows
              • Mobile - iOS
              • Installed - Mac
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Installed - Windows
              • Mobile - iOS
              • Installed - Mac
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Installed - Windows
              • Mobile - iOS
              • Installed - Mac
              • Browser Based (Cloud)

              Modes of support

              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online

              API Support

              • Available
              • Not Available
              • Available
              Get Quote
              Get Quote

              FieldAware vs ServiceTitan vs Service Fusion User Reviews & Rating Comparison

              User Ratings

              Rating Distribution

              Excellent

              5

              Very Good

              6

              Good

              1

              Poor

              0

              Terible

              1

              Excellent

              263

              Very Good

              41

              Good

              9

              Poor

              4

              Terible

              17

              Excellent

              37

              Very Good

              14

              Good

              4

              Poor

              1

              Terible

              0

              Expert's Review generated by AI

              FieldAware has proven to be a reliable and efficient system for improving coordination and monitoring of fleet activities in various industries. Users appreciate its real-time status updates, job ...Read more

              ServiceTitan shines as a top choice for businesses looking to streamline operations and enhance efficiency. The platform's user-friendly interface and continuous innovation make it a powerful ...Read more

              Service Fusion has garnered positive reviews for its user-friendly interface and customization capabilities. Users appreciate the seamless integration with Quickbooks Enterprise and the ability ...Read more

              Pros and Cons

              Pros and Cons of FieldAware

              • Real time status updates for fleet technicians, enhancing coordination and efficiency.

              • Works well with iPad and iPhone, making it convenient for mobile techs.

              • Intuitive and easy to use, especially for non-technical users.

              • Simplifies job creation and detail tracking, improving productivity.

              • Reporting functionality could be stronger.

              • Higher cost compared to similar products.

              Pros and Cons of ServiceTitan

              • Strong emphasis on customer service and client satisfaction, with dedicated and knowledgeable account managers like Alex, Angie, Luke, Victor, Omar, and Sanny.

              • Continuous innovation and software improvement by ServiceTitan, ensuring operational efficiency and user satisfaction.

              • Easy-to-use interface and user-friendly features, as well as robust tools for scheduling, dispatching, and reporting.

              • Valuable training and support provided during onboarding, making the transition smooth and successful for users.

              • The software may have a steep learning curve for new users, especially without proper guidance or training.

              • Limited selection in the Marketplace for additional apps and connectors, potentially restricting the advanced functionalities users can access.

              Pros and Cons of Service Fusion

              • Streamlines scheduling and dispatching, enhancing efficiency and organization.

              • Easy to use, with intuitive features like customizable invoices and integrated customer information.

              • Enhances communication and collaboration through real-time updates and notifications for techs and customers.

              • Offers a user-friendly interface and integrates well with third-party software for enhanced functionality.

              • Mobile app limitations, such as inability to perform certain tasks like emailing invoices, especially on tablets and phones.

              • Connectivity issues during peak hours and in areas with limited coverage affecting the mobile portion usability.

              Positive Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              Negative Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              List of Customers

              Customers

              No Customers information available.

              No Customers information available.

              Acca

              Acca

              PHCC

              PHCC

              Service Roundtable

              Service Roundtable

              Media and Screenshots

              Screenshots

              Scheduling

              1 Screenshots

              No screenshots available.

              GPS Fleet Tracking

              5 Screenshots

              Videos

              video-0

              1 Videos

              video-0

              3 Videos

              video-0

              3 Videos

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              Frequently Asked Questions (FAQs)

              Stuck on something? We're here to help with all the questions and answers in one place.

              Neither FieldAware nor ServiceTitan offers a free trial.

              FieldAware is designed for Large Enterprises, Medium Business and Small Business.

              ServiceTitan is designed for Large Enterprises, Medium Business and Small Business.

              Pricing details for both FieldAware and ServiceTitan are unavailable at this time. Contact the respective providers for more information.

              Some top alternatives to FieldAware includes Service Fusion, Housecall Pro, FieldEZ, ServiceTitan, AgileField, FieldEquip, Fieldd, Oracle Field Service Cloud, Easy Field Services, Fieldworkhq, Service CRM and Fieldeas.

              Some top alternatives to ServiceTitan includes Service Fusion, Housecall Pro, Smart Service, FieldEdge, Field Force Tracker, Fieldd, Salesforce Field Service, Call of Service, Easy Field Services and Service CRM.

              Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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