Facilio vs ServiceChannel vs AwareManager Comparison
Facilio
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Facilio is a web-based software application that facilitates the management of facilities and underlying building systems in small- to medium-sized organizations. This system automates many tasks performed by administrat…
ServiceChannel
Starting at Contact for pricing
- Large Enterprises
- Medium Business
ServiceChannel Enterprise offers sophisticated software solutions for facility managers and property owners. ServiceChannel is a cloud-based software platform that integrates real-time facilities service management and b…
AwareManager
Starting at Contact for pricing
- Large Enterprises
- Medium Business
AwareManager software is powerful, easy to use, and instantly makes facility management team more productive, efficient and successful. Unlike other 'facility management software' that is limited to the basics, AwareMana…
ServiceChannel leads on user satisfaction with a 4.3-star rating across 93 reviews.
Facilio vs ServiceChannel vs AwareManager — at a glance
| Feature | Facilio | ServiceChannel | AwareManager |
|---|---|---|---|
| Rating | 4.2 / 5 | 4.3 / 5 | 3.9 / 5 |
| Reviews | 10 | 93 | 15 |
| Starting price | Contact for pricing | Contact for pricing | Contact for pricing |
| Free trial | No | No | No |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Facility Management Software | Facility Management Software | Facility Management Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | — | — | — |
| Support modes | Business Hours, Online | 24/7 (Live rep), Business Hours, Online | 24/7 (Live rep), Business Hours, Online |
| Certifications | — | SOC 2, GDPR | SOC 2 |
| Data residency | Global | Global | Global |
Key differences between Facilio and ServiceChannel
- User satisfaction: ServiceChannel scores higher with a 4.3-star average.
- Deployment: Facilio supports SaaS/Web/Cloud; ServiceChannel supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare Facilio vs ServiceChannel vs AwareManager — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Facility Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Free PDF comparison
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Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
Facilio typically suits Large Enterprises and Medium Business. ServiceChannel tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Facilio is a web-based software application that facilitates the management of facilities and underlying building systems in small- to medium-sized organizations. This system automates many ... Read More about Facilio | ServiceChannel Enterprise offers sophisticated software solutions for facility managers and property owners. ServiceChannel is a cloud-based software platform that integrates real-time ... Read More about ServiceChannel | AwareManager software is powerful, easy to use, and instantly makes facility management team more productive, efficient and successful. Unlike other 'facility management software' that is ... Read More about AwareManager |
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Free Trial Availability |
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User RatingsBased on verified Spotsaas reviews | |||
Get pricing help | Get pricing help | Get pricing help |
Software Demo
Demo |
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Compare Facilio, ServiceChannel and AwareManager on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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API Support |
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Get help choosing | Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes | ✓ Yes |
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HIPAA | ✗ No | ✗ No | ✗ No |
GDPR | — | ✓ Yes | — |
Single Sign-On (SSO) | — | ✓ Yes | — |
Multi-Factor Auth (MFA) | — | ✓ Yes | — |
Data Encryption | — | ✓ Yes | — |
Audit Logs | — | ✓ Yes | — |
Data Residency | 🌐 Global | 🌐 Global | 🌐 Global |
Facilio vs ServiceChannel User Reviews & Rating Comparison
User Ratings | |||
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Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is positive across 1 reviews, with strong overall satisfaction. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 79 reviews, with strong overall satisfaction. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is mixed to positive across 3 reviews, with clear strengths and a few common watchouts. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. | ![]() Adidas ![]() Crocs H | No Customers information available. |
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Media and Screenshots
Screenshots | ![]() 4 Screenshots | ![]() 1 Screenshots | No screenshots available. |
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Videos | ![]() 2 Videos | ![]() 3 Videos | ![]() 3 Videos |
Alternatives
Alternatives |
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Related Blogs and Articles for Facility Management Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Facilio or ServiceChannel?
- ServiceChannel edges out the other on user ratings (4.3 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Facilio and ServiceChannel offer a free trial?
- Neither Facilio nor ServiceChannel currently lists a free trial.
- What is the starting price of Facilio vs ServiceChannel?
- Facilio starts at Contact for pricing. ServiceChannel starts at Contact for pricing.
- What are the top alternatives to Facilio?
- Top alternatives to Facilio include AwareManager, CenterStone CAFM, QuickFMS, NetFacilities, ArchiFM.
- What are the top alternatives to ServiceChannel?
- Top alternatives to ServiceChannel include ML Work Orders, Ecotrak, envVisual FM, Facilities Online, Trackplan.

















