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Facilio vs ServiceChannel vs AwareManager Comparison

Last updated:

Facilio

4.2(10 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Facilio is a web-based software application that facilitates the management of facilities and underlying building systems in small- to medium-sized organizations. This system automates many tasks performed by administrat…

ServiceChannel

4.3(93 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

ServiceChannel Enterprise offers sophisticated software solutions for facility managers and property owners. ServiceChannel is a cloud-based software platform that integrates real-time facilities service management and b…

AwareManager

3.9(15 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

AwareManager software is powerful, easy to use, and instantly makes facility management team more productive, efficient and successful. Unlike other 'facility management software' that is limited to the basics, AwareMana…

ServiceChannel leads on user satisfaction with a 4.3-star rating across 93 reviews.

Facilio vs ServiceChannel vs AwareManager — at a glance

FeatureFacilioServiceChannelAwareManager
Rating4.2 / 54.3 / 53.9 / 5
Reviews109315
Starting priceContact for pricingContact for pricingContact for pricing
Free trial No No No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryFacility Management SoftwareFacility Management SoftwareFacility Management Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
API
Support modesBusiness Hours, Online24/7 (Live rep), Business Hours, Online24/7 (Live rep), Business Hours, Online
CertificationsSOC 2, GDPRSOC 2
Data residencyGlobalGlobalGlobal

Key differences between Facilio and ServiceChannel

  • User satisfaction: ServiceChannel scores higher with a 4.3-star average.
  • Deployment: Facilio supports SaaS/Web/Cloud; ServiceChannel supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Facilio vs ServiceChannel vs AwareManager — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Facility Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Facilio - Facility Management Software
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ServiceChannel - Facility Management Software
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AwareManager - Facility Management Software
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Free PDF comparison

Download this Facilio vs ServiceChannel vs AwareManager comparison

Get the full side-by-side as a PDF — these picks plus the top Facility Management Software tools, with verified ratings, pricing and features.

  • Side-by-side on pricing, features & ratings
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Biggest differences

Start here before you go deeper into features.

Facilio

Best for

Large Enterprises, Medium Business, Small Business

ServiceChannel

Best for

Large Enterprises, Medium Business, Small Business

AwareManager

Best for

Large Enterprises, Medium Business, Small Business

Facilio typically suits Large Enterprises and Medium Business. ServiceChannel tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Facilio is a web-based software application that facilitates the management of facilities and underlying building systems in small- to medium-sized organizations. This system automates many ... Read More about Facilio

ServiceChannel Enterprise offers sophisticated software solutions for facility managers and property owners. ServiceChannel is a cloud-based software platform that integrates real-time ... Read More about ServiceChannel

AwareManager software is powerful, easy to use, and instantly makes facility management team more productive, efficient and successful. Unlike other 'facility management software' that is ... Read More about AwareManager

Free Trial Availability

  • No free trial
  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.2

(10)

4.3

(93)

3.9

(15)
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Get pricing help
Get pricing help

Software Demo

Demo

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Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

Compare Facilio, ServiceChannel and AwareManager on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Pricing Plans

        • Not Available
        • Not Available
        • Not Available

        Other Details

        Organization Types supported

        • Medium Business
        • Large Enterprises
        • Small Business
        • Individuals
        • Freelancers
        • Medium Business
        • Large Enterprises
        • Small Business
        • Individuals
        • Freelancers
        • Medium Business
        • Large Enterprises
        • Small Business
        • Individuals
        • Freelancers

        Platforms Supported

        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Not Available
        • Not Available
        Get help choosing
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes
        ✓ Yes

        HIPAA

        ✗ No
        ✗ No
        ✗ No

        GDPR

        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🌐 Global
        🌐 Global
        🌐 Global

        Facilio vs ServiceChannel User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        0

        1

        0

        0

        0

        38

        31

        6

        2

        2

        0

        3

        0

        0

        0

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is positive across 1 reviews, with strong overall satisfaction.

        What buyers like

        • Web-based application
        • Automates administrative tasks
        • Energy consumption tracking

        Common complaints

        • Limited advanced features
        • Basic reporting capabilities
        • Can be complex for new users

        Buyer sentiment

        Buyer sentiment is positive across 79 reviews, with strong overall satisfaction.

        What buyers like

        • Real-time service management
        • Comprehensive integration
        • User-friendly interface

        Common complaints

        • Steep learning curve
        • Requires internet access
        • Limited customization options

        Buyer sentiment

        Buyer sentiment is mixed to positive across 3 reviews, with clear strengths and a few common watchouts.

        What buyers like

        • User-friendly interface
        • Comprehensive feature set
        • Increases team productivity

        Common complaints

        • Can be overwhelming for new users
        • Limited customization options
        • Higher price point

        Pros and Cons

        • Automates many administrative tasks

        • Focus on energy consumption tracking

        • User-friendly web-based interface

        • Limited advanced features may not meet all needs

        • Can be complex for new users

        • Strong integration capabilities streamline operations.

        • Real-time data enhances decision-making.

        • Comprehensive features cater to diverse facility needs.

        • Initial setup may be complex.

        • Ongoing support may be necessary.

        • Rich feature set supports diverse management needs.

        • User-friendly design enhances team efficiency.

        • Enterprise capabilities cater to large organizations.

        • May require training for full utilization.

        • Customization options are limited.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        No Customers information available.

        Adidas

        Adidas

        Crocs

        Crocs

        H

        H

        No Customers information available.

        Media and Screenshots

        Screenshots

        screenshots

        4 Screenshots

        Cover your assets for big savings on warranty compliance

        1 Screenshots

        No screenshots available.

        Videos

        video-0

        2 Videos

        video-0

        3 Videos

        video-0

        3 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Facilio or ServiceChannel?
        ServiceChannel edges out the other on user ratings (4.3 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Facilio and ServiceChannel offer a free trial?
        Neither Facilio nor ServiceChannel currently lists a free trial.
        What is the starting price of Facilio vs ServiceChannel?
        Facilio starts at Contact for pricing. ServiceChannel starts at Contact for pricing.
        What are the top alternatives to Facilio?
        Top alternatives to Facilio include AwareManager, CenterStone CAFM, QuickFMS, NetFacilities, ArchiFM.
        What are the top alternatives to ServiceChannel?
        Top alternatives to ServiceChannel include ML Work Orders, Ecotrak, envVisual FM, Facilities Online, Trackplan.

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