Exterro vs CloudNine vs eDiscovery Point Comparison
Exterro
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Exterro's eDiscovery Assistant is a highly intuitive and feature-rich enterprise-class eDiscovery software specifically designed to support a wide range of users while minimizing IT involvement. It helps legal department…
CloudNine
Starting at $35
- Free Trial
- Freelancers / Consultants
- Large Enterprises
CloudNine is an eDiscovery software that dramatically transforms the way user process, manage and produce documents, emails and other information integral to an enterprise. A complete suite of powerful but intuitively si…
eDiscovery Point
Starting at Contact for pricing
- Large Enterprises
- Medium Business
eDiscovery Point is a web-based eDiscovery software that provides a centralized case management system for all eDiscovery needs. Its cloud-based application also offers a strong set of standard features, such as document…
CloudNine leads on user satisfaction with a 4.5-star rating across 20 reviews.
Exterro vs CloudNine vs eDiscovery Point — at a glance
| Feature | Exterro | CloudNine | eDiscovery Point |
|---|---|---|---|
| Rating | 4.3 / 5 | 4.5 / 5 | 5.0 / 5 |
| Reviews | 99 | 20 | 1 |
| Starting price | Contact for pricing | $35 | Contact for pricing |
| Free trial | No | Yes | No |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Freelancers / Consultants, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business |
| Category | eDiscovery Software | eDiscovery Software | eDiscovery Software |
| Platforms | SaaS/Web/Cloud, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | — | — | — |
| Support modes | 24/7 (Live rep), Business Hours | Business Hours, Online | Business Hours, Online |
| Certifications | SOC 2, HIPAA, GDPR, ISO 27001 | SOC 2, HIPAA, GDPR | — |
| Data residency | US | US | US |
Key differences between Exterro and CloudNine
- Pricing: CloudNine starts at $35. Exterro pricing is not publicly listed.
- Free trial: CloudNine offers a free trial; Exterro does not.
- Target audience: Exterro is built for Large Enterprises and Medium Business, while CloudNine targets Freelancers / Consultants and Large Enterprises.
- User satisfaction: CloudNine scores higher with a 4.5-star average.
- Deployment: Exterro supports SaaS/Web/Cloud, Installed - Windows, Installed - Mac; CloudNine supports SaaS/Web/Cloud, Installed - Windows, Installed - Mac.
Compare Exterro vs CloudNine vs eDiscovery Point — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most eDiscovery Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Best for enterprise legal teams needing powerful, customizable eDiscovery workflows.
- You require comprehensive legal hold processes including employee change monitoring.
- Your team values strong vendor collaboration and responsive customer support.
- You need an intuitive, web-based interface with flexible, configurable workflows.
- You are a small business with minimal legal hold needs.
- You need extensive out-of-the-box integrations with systems like Outlook.
Freelancers / Consultants, Large Enterprises, Medium Business
Best for legal teams needing a centralized, cloud-based full eDiscovery solution.
- You require an all-in-one platform managing every eDiscovery phase from collection to production.
- Your team values cloud access for remote collaboration and streamlined case management.
- You are a medium or large legal department or firm seeking standardized, simple workflows.
- You are a small business without dedicated legal or eDiscovery resources.
- You need highly customizable or advanced AI-driven eDiscovery features.
Exterro typically suits Large Enterprises and Medium Business. CloudNine tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Exterro's eDiscovery Assistant is a highly intuitive and feature-rich enterprise-class eDiscovery software specifically designed to support a wide range of users while minimizing IT ... Read More about Exterro | CloudNine is an eDiscovery software that dramatically transforms the way user process, manage and produce documents, emails and other information integral to an enterprise. A complete suite ... Read More about CloudNine | eDiscovery Point is a web-based eDiscovery software that provides a centralized case management system for all eDiscovery needs. Its cloud-based application also offers a strong set of ... Read More about eDiscovery Point |
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Entry Level Pricing |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 9.6/10 | 7.5/10 | 8.5/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | 51-500 employees500+ employees | — | Medium BusinessLarge Enterprises |
Get pricing help | Get pricing help | Get pricing help |
Software Demo
Demo |  Exterro has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do Exterro, CloudNine and eDiscovery Point Compare on Features?
Total Features | 9 Features | 2 Features | 8 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote | Get Quote |
Compare Exterro, CloudNine and eDiscovery Point on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page | Pricing information not available |  |  |
Other Details
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes | — |
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HIPAA | ✓ Yes | ✓ Yes | — |
GDPR | ✓ Yes | ✓ Yes | — |
ISO 27001 | ✓ Yes | ✗ No | — |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes | — |
Data Encryption | ✓ Yes | ✓ Yes | — |
Audit Logs | ✓ Yes | ✓ Yes | — |
Data Residency | 🇺🇸 US | 🇺🇸 US | 🇺🇸 US |
Exterro vs CloudNine User Reviews & Rating Comparison
User Ratings | |||
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Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally praise Exterro for its powerful legal hold capabilities, excellent customer support, and intuitive UI, though some find the complexity and integration limitations challenging. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 19 reviews, with consistently positive feedback. What buyers like
Common complaints
| Buyer sentiment Limited user feedback available, but the single rating indicates high satisfaction. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Screenshots |  6 Screenshots |  7 Screenshots | No screenshots available. |
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Videos | No videos available. |  3 Videos |  2 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Exterro or CloudNine?
- CloudNine edges out the other on user ratings (4.5 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Exterro and CloudNine offer a free trial?
- CloudNine offers a free trial. Exterro does not.
- What is the starting price of Exterro vs CloudNine?
- Exterro starts at Contact for pricing. CloudNine starts at $35.
- What are the top alternatives to Exterro?
- Top alternatives to Exterro include AdaptiveGRC, LexComply, Logikcull, Relativity, Reprise.
- What are the top alternatives to CloudNine?
- Top alternatives to CloudNine include Logikcull, Relativity, Cavo eD, Catalyst Insight, Z-Discovery.