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eVisit vs Mend vs Teladoc Comparison

Last updated:

eVisit

2.3(43 reviews)

Starting at Contact for pricing

  • Individuals
  • Large Enterprises

eVisit combines the power of video, voice, and data over existing networks to enable the delivery of telemedicine services. eVisit has been deployed by several telemedicine companies for use in live visits and for remote…

Mend

4.5(289 reviews)

Starting at Contact for pricing

  • Individuals
  • Large Enterprises

Mend is a health platform designed with the healthcare team in mind. Mend is different from other telemedicine applications, and allows team to connect with patients anywhere, anytime. Mend empowers the healthcare team t…

Teladoc

2.2(37 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Teladoc is a telemedicine platform that connects patients to board-certified doctors anytime, anywhere using mobile phones and computers. Teladoc provides a broad network of highly qualified physicians and specialists wh…

Mend leads on user satisfaction with a 4.5-star rating across 289 reviews.

eVisit vs Mend vs Teladoc — at a glance

FeatureeVisitMendTeladoc
Rating2.3 / 54.5 / 52.2 / 5
Reviews4328937
Starting priceContact for pricingContact for pricingContact for pricing
Free trial No No No
Free version No No No
Best forIndividuals, Large Enterprises, Medium BusinessIndividuals, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryTelemedicine SoftwareTelemedicine SoftwareTelemedicine Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
API
Support modesBusiness Hours, Online24/7 (Live rep), Business Hours, Online24/7 (Live rep), Online
CertificationsSOC 2, HIPAA, GDPRSOC 2, HIPAA, GDPRSOC 2, HIPAA, GDPR
Data residencyUSUSUS

Key differences between eVisit and Mend

  • User satisfaction: Mend scores higher with a 4.5-star average.
  • Deployment: eVisit supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Mend supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare eVisit vs Mend vs Teladoc — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Telemedicine Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

eVisit
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Mend
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Teladoc
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Talk to an expert

Free PDF comparison

Download this eVisit vs Mend vs Teladoc comparison

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Biggest differences

Start here before you go deeper into features.

eVisit

Best for telemedicine in rural or low-connectivity healthcare environments.

Choose if
  • You need integrated video, voice, and data communication over existing networks.
  • Your practice operates in rural or connectivity-challenged geographic areas.
  • You require a flexible platform deployed for live visits and remote monitoring.
Consider alternatives if
  • You need clear, out-of-the-box pricing transparency before purchase.
  • You prioritize high user satisfaction and extensive positive user feedback.

Mend

Best for healthcare teams needing empathetic, flexible telemedicine patient connections.

Choose if
  • You are a healthcare provider or team seeking to improve patient engagement remotely.
  • You want a telemedicine platform that emphasizes empathy and actionable patient feedback.
  • You need a solution that increases patient satisfaction while reducing operational expenses.
Consider alternatives if
  • Your organization is outside the healthcare industry or lacks remote patient interaction needs.
  • You require transparent pricing and detailed feature information upfront for evaluation.

Teladoc

Best for large healthcare providers needing broad telemedicine physician access.

Choose if
  • You require access to a wide network of board-certified physicians for acute and chronic care.
  • Your organization needs a comprehensive telemedicine platform with video chat and prescription refill features.
  • You want multi-device patient access to support telemedicine across mobile and desktop environments.
Consider alternatives if
  • You are a small business with limited telemedicine needs and prefer simpler solutions.
  • You need transparent, fixed pricing and straightforward onboarding processes.

eVisit: Best for telemedicine in rural or low-connectivity healthcare environments. Mend: Best for healthcare teams needing empathetic, flexible telemedicine patient connections.

Description

eVisit combines the power of video, voice, and data over existing networks to enable the delivery of telemedicine services. eVisit has been deployed by several telemedicine companies for ... Read More about eVisit

Mend is a health platform designed with the healthcare team in mind. Mend is different from other telemedicine applications, and allows team to connect with patients anywhere, anytime. Mend ... Read More about Mend

Teladoc is a telemedicine platform that connects patients to board-certified doctors anytime, anywhere using mobile phones and computers. Teladoc provides a broad network of highly ... Read More about Teladoc

Free Trial Availability

  • No free trial
  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

9.0/10

8.5/10

8.8/10

User Ratings

Based on verified Spotsaas reviews

2.3

(43)

2.2

(37)

Best Company Size

Small BusinessLarge Enterprises
Small BusinessLarge Enterprises
Medium BusinessLarge Enterprises
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How do eVisit, Mend and Teladoc Compare on Features?

Total Features

7 Features

7 Features

5 Features

Unique Features

No unique features

No unique features

No unique features

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Compare eVisit, Mend and Teladoc on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Pricing Page

        Pricing information not available

        Mend pricing

        Pricing information not available

        Other Details

        Organization Types supported

        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Not Available
        • Not Available
        Get help choosing
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes
        ✓ Yes
        ✓ Yes

        HIPAA

        ✓ Yes
        ✓ Yes
        ✓ Yes

        GDPR

        ✓ Yes
        ✓ Yes
        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes
        ✓ Yes
        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes
        ✓ Yes
        ✓ Yes

        Data Encryption

        ✓ Yes
        ✓ Yes
        ✓ Yes

        Audit Logs

        ✓ Yes
        ✓ Yes
        ✓ Yes

        Data Residency

        🇺🇸 US
        🇺🇸 US
        🇺🇸 US

        eVisit vs Mend User Reviews & Rating Comparison

        User Ratings

        2.3

        (based on 43 reviews)

        4.5

        (based on 289 reviews)

        2.2

        (based on 37 reviews)

        Rating Distribution

        0

        0

        0

        0

        0

        0

        0

        0

        0

        0

        0

        0

        0

        0

        0

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Overall buyer sentiment is negative, with concerns about usability and value.

        What buyers like

        • Multi-modal communication capabilities
        • Adaptability to low-connectivity environments
        • Deployment in diverse healthcare settings

        Common complaints

        • Lack of pricing transparency
        • Low user satisfaction and poor ratings

        Buyer sentiment

        Buyers generally appreciate Mend for improving patient connection and satisfaction but note the lack of pricing transparency and detailed feature information.

        What buyers like

        • Patient connectivity
        • Ease of use for healthcare teams
        • Improved patient satisfaction

        Common complaints

        • Pricing opacity
        • Limited feature details

        Buyer sentiment

        Overall buyer sentiment is mixed to negative, with concerns about usability and pricing transparency.

        What buyers like

        • Physician network breadth
        • Feature comprehensiveness
        • Platform accessibility

        Common complaints

        • Pricing opacity
        • User experience issues

        Pros and Cons

        • Supports video, voice, and data integration over existing networks

        • Suitable for challenging geographic and connectivity environments

        • Deployed by multiple telemedicine companies for live visits and remote monitoring

        • Lack of publicly available pricing information

        • Low average user rating (2.3 out of 5) with limited reviews

        • Enables connection with patients anywhere, anytime

        • Focuses on empathy and actionable feedback

        • Increases patient satisfaction while lowering expenses

        • Pricing is not publicly available

        • Limited information on specific features and integrations

        • Access to a broad network of board-certified physicians

        • Comprehensive telemedicine features including video chat and prescription refills

        • Convenient multi-device access for patients

        • Lack of publicly available pricing information

        • Low overall user rating indicating potential usability or service issues

        Media and Screenshots

        Screenshots

        Free Webinar

        1 Screenshots

        No screenshots available.

        No screenshots available.

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, eVisit or Mend?
        Mend edges out the other on user ratings (4.5 vs 2.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do eVisit and Mend offer a free trial?
        Neither eVisit nor Mend currently lists a free trial.
        What is the starting price of eVisit vs Mend?
        eVisit starts at Contact for pricing. Mend starts at Contact for pricing.
        What are the top alternatives to eVisit?
        Top alternatives to eVisit include Mend, Synapse Medicine, VCDoctor, Teledentix, Amwell.
        What are the top alternatives to Mend?
        Top alternatives to Mend include VCDoctor, Teledentix, eVisit, Amwell, Certintell.

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