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Elastic APM vs New Relic APM Comparison

Last updated:

Elastic APM

Starting at $95 /month

  • Free Trial
  • Large Enterprises
  • Medium Business

Elastic APM is a robust Application Performance Management (APM) solution designed to provide real-time visibility into the performance of applications across microservices, serverless, and monolithic architectures. It e…

New Relic APM

4.5(382 reviews)

Starting at Contact for pricing

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

New Relic APM is an easy way to monitor, troubleshoot and analyze performance of Java application. Receive early alerts to performance problems as they happen with comprehensive transaction tracing. Analyze data and crea…

New Relic APM leads on user satisfaction with a 4.5-star rating across 382 reviews.

Elastic APM vs New Relic APM — at a glance

FeatureElastic APMNew Relic APM
Rating4.5 / 5
Reviews382
Starting price$95 /monthContact for pricing
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategoryApplication Performance Monitoring (APM) ToolsApplication Performance Monitoring (APM) Tools
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modes24/7 (Live rep)
CertificationsSOC 2, HIPAA, GDPR, ISO 27001
Data residencyGlobal

Key differences between Elastic APM and New Relic APM

  • Pricing: Elastic APM starts at $95 /month. New Relic APM pricing is not publicly listed.
  • Target audience: Elastic APM is built for Large Enterprises and Medium Business, while New Relic APM targets Freelancers / Consultants and Large Enterprises.
  • Deployment: Elastic APM supports SaaS/Web/Cloud; New Relic APM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Elastic APM vs New Relic APM — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Application Performance Monitoring (APM) Tools tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

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New Relic APM - Application Performance Monitoring (APM) Tools
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Biggest differences

Start here before you go deeper into features.

Elastic APM

Best for

Large Enterprises, Medium Business

New Relic APM

Best for detailed Java application performance monitoring in enterprise environments.

Choose if
  • You need comprehensive transaction tracing to pinpoint Java app bottlenecks.
  • Your organization requires flexible deployment across cloud and on-premises setups.
  • You have experienced DevOps or IT teams managing complex enterprise applications.
Consider alternatives if
  • You are a startup or small team with limited budget for monitoring tools.
  • Your team lacks experience in setting up and configuring application monitoring.

Elastic APM typically suits Large Enterprises and Medium Business. New Relic APM tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Elastic APM is a robust Application Performance Management (APM) solution designed to provide real-time visibility into the performance of applications across microservices, serverless, and ... Read More about Elastic APM

New Relic APM is an easy way to monitor, troubleshoot and analyze performance of Java application. Receive early alerts to performance problems as they happen with comprehensive transaction ... Read More about New Relic APM

Entry Level Pricing

  • Starts from $95 , monthly
  • Not Available

Free Trial Availability

Spotsaas Score

What's this? ↗

Not Available

9.8/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

51-500 employees500+ employees
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Software Demo

Demo

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How do Elastic APM and New Relic APM Compare on Features?

Total Features

15 Features

12 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Elastic APM and New Relic APM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $95 , monthly
      • Not Available

      Pricing Plans

      • Standard

        $95

        /month

        • Core Elastic Stack features : including security

        • field statistics

        Show more +

      • Gold

        $109

        /month

        • Everything in Standard plus:

        • Reporting

        • Third-party alerting actions

        Show more +

      • Platinum

        $125

        /month

        • Everything in Gold plus:

        • Advanced Elastic Stack security features

        • Machine learning (ML)

        Show more +

      • Browse all pricing plans
      • Not Available

      Pricing Page

      Elastic APM pricing
      New Relic APM pricing

      Other Details

      Organization Types supported

      • Individuals
      • Medium Business
      • Small Business
      • Freelancers
      • Large Enterprises
      • Individuals
      • Medium Business
      • Small Business
      • Freelancers
      • Large Enterprises

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes

      GDPR

      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global

      Elastic APM User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      No reviews available for this product

      84

      57

      10

      2

      2

      Spotsaas Editor’s POV generated by AI

      What buyers like

      • Elastic APM integrates with CI/CD pipelines, providing continuous visibility during deployments. Teams can track performance regressions tied to specific releases, versions, or nodes, helping catch issues early in the development lifecycle.
      • Using machine learning, Elastic APM offers smarter sampling and anomaly detection, enabling faster identification of performance issues, even in complex and intermittent scenarios. This leads to quicker root cause analysis and resolution.
      • Elastic APM supports a wide range of popular programming languages, including Java, .NET, Python, PHP, and Go. This ensures that teams can use the platform for various tech stacks without needing additional tools or integrations.

      Common complaints

      • Elastic APM’s pricing model might be a concern for smaller organizations or teams with limited budgets. The cost increases with scale and usage, which may be restrictive for those requiring extensive monitoring across many services.
      • The real-time monitoring and distributed tracing features can introduce some overhead on system performance, particularly if not optimized. This could affect the system's overall resource usage, especially for highly dynamic and scalable applications.
      • While powerful, Elastic APM’s setup and configuration process may be complex, particularly for large-scale or highly distributed environments. Teams may need specialized knowledge to properly set up and tune the platform.

      Buyer sentiment

      Users appreciate New Relic APM's powerful monitoring and detailed insights but note the complexity of setup and potential high costs as drawbacks.

      What buyers like

      • Technology support breadth
      • Flexible deployment
      • Detailed transaction tracing

      Common complaints

      • Cost scalability
      • Setup complexity

      Pros and Cons

      • Elastic APM integrates with CI/CD pipelines, providing continuous visibility during deployments. Teams can track performance regressions tied to specific releases, versions, or nodes, helping catch issues early in the development lifecycle.

      • Using machine learning, Elastic APM offers smarter sampling and anomaly detection, enabling faster identification of performance issues, even in complex and intermittent scenarios. This leads to quicker root cause analysis and resolution.

      • Elastic APM supports a wide range of popular programming languages, including Java, .NET, Python, PHP, and Go. This ensures that teams can use the platform for various tech stacks without needing additional tools or integrations.

      • Elastic APM’s pricing model might be a concern for smaller organizations or teams with limited budgets. The cost increases with scale and usage, which may be restrictive for those requiring extensive monitoring across many services.

      • The real-time monitoring and distributed tracing features can introduce some overhead on system performance, particularly if not optimized. This could affect the system's overall resource usage, especially for highly dynamic and scalable applications.

      • Supports wide range of technologies with strong Java focus

      • Flexible deployment options for on-premises and cloud

      • Detailed transaction tracing for root cause analysis

      • Cost can increase significantly with scale

      • Resource-intensive monitoring may impact app performance

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Hexaware

      Hexaware

      Waitrose

      Waitrose

      Kpn

      Kpn

      No Customers information available.

      Media and Screenshots

      Screenshots

      Elastic APM

      4 Screenshots

      New Relic APM screenshot

      8 Screenshots

      Videos

      video-0

      1 Videos

      video-0

      1 Videos

      Top Alternatives to Elastic APM and New Relic APM in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Elastic APM or New Relic APM?
      New Relic APM edges out the other on user ratings (4.5 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Elastic APM and New Relic APM offer a free trial?
      Yes, both Elastic APM and New Relic APM offer a free trial.
      What is the starting price of Elastic APM vs New Relic APM?
      Elastic APM starts at $95 /month. New Relic APM starts at Contact for pricing.
      What are the top alternatives to Elastic APM?
      Top alternatives to Elastic APM include Raygun, IDERA Precise, Datadog APM, Serverless360, Qualetics.
      What are the top alternatives to New Relic APM?
      Top alternatives to New Relic APM include New Relic Alerts, Retrace, Scout APM, Raygun, Datadog APM.

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