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Eclipse PM vs Patient Prism Comparison

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Eclipse PM

3.9(10 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Introducing Eclipse PM - the ultimate Practice Management Software! This powerful tool streamlines patient care with its multifaceted documentation, allowing for quick creation of SOAP Notes and secure PDF submission. HI…

Patient Prism

5.0(20 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Small Business

Patient Prism is dental practice management software that tracks inbound call performance, including call conversions, call volume, voicemails, hang-ups, and new patient acquisition sources. It sends real-time alerts to…

Patient Prism leads on user satisfaction with a 5.0-star rating across 20 reviews.

Eclipse PM vs Patient Prism — at a glance

FeatureEclipse PMPatient Prism
Rating3.9 / 55.0 / 5
Reviews1020
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Small Business, Medium Business
CategoryMedical Practice Management SoftwareMedical Practice Management Software
PlatformsSaaS/Web/Cloud, Installed - WindowsBrowser Based (Cloud)
API—Available
Support modesOnlineOnline
CertificationsHIPAAHIPAA
Data residencyUSUS

Key differences between Eclipse PM and Patient Prism

  • User satisfaction: Patient Prism scores higher with a 5.0-star average.
  • Deployment: Eclipse PM supports SaaS/Web/Cloud, Installed - Windows; Patient Prism supports Browser Based (Cloud).

Eclipse PM vs Patient Prism — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Medical Practice Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Eclipse PM - Medical Practice Management Software
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Patient Prism
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Eclipse PM vs Patient Prism: Biggest differences

Start here before you go deeper into features.

Eclipse PM

Best for

Large Enterprises, Medium Business, Small Business

Patient Prism

Best for dental practices needing detailed call and patient acquisition analytics.

Choose if
  • You want real-time insights into call conversions and patient acquisition metrics.
  • Your team requires comprehensive tracking of call volume, voicemails, and hang-ups.
  • You need detailed analytics on why patients don’t book appointments and their referral sources.
Consider alternatives if
  • You are a solo dental practitioner without dedicated administrative staff.
  • You require transparent, fixed pricing or extensive integrations with existing dental software.

Eclipse PM typically suits Large Enterprises and Medium Business. Patient Prism tends to fit Large Enterprises and Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Introducing Eclipse PM - the ultimate Practice Management Software! This powerful tool streamlines patient care with its multifaceted documentation, allowing for quick creation of SOAP ... Read More about Eclipse PM

Patient Prism is dental practice management software that tracks inbound call performance, including call conversions, call volume, voicemails, hang-ups, and new patient acquisition ... Read More about Patient Prism

Free Trial Availability

  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

3.85

(10)

Best Company Size

—
Small BusinessMedium Business
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Step 1 of 4

How big is your team?

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How do Eclipse PM and Patient Prism Compare on Features?

Total Features

7 Features

6 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Eclipse PM and Patient Prism on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Eclipse PM vs Patient Prism: Other Details

Organization Types supported

  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers

Platforms Supported

  • Browser Based (Cloud)
  • Mobile - iOS
  • Mobile - Android
  • Installed - Windows
  • Installed - Mac
  • Browser Based (Cloud)
  • Browser Based (Cloud)
  • Mobile - iOS
  • Mobile - Android
  • Installed - Windows
  • Installed - Mac
  • Browser Based (Cloud)

Modes of support

  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online

API Support

  • Not Available
  • Available
Get help choosing
Get help choosing

Eclipse PM vs Patient Prism Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

HIPAA

✓ Yes
✓ Yes

Data Encryption

—
✓ Yes

Data Residency

🇺🇸 US
🇺🇸 US

Eclipse PM User Reviews & Rating Comparison

User Ratings

5

(based on 20 reviews)

Rating Distribution

6

10

0

4

0

0

0

0

0

0

Spotsaas Editor’s POV generated by AI

Buyer sentiment

Buyer sentiment is mixed to positive across 20 reviews, with clear strengths and a few common watchouts.

What buyers like

  • Simplistic and easy to use interface, suitable for first-time users.
  • Efficient in organizing schedules and appointments.
  • Customizable SOAP notes and user-friendly features.

Common complaints

  • Occasional crashes leading to data loss, especially during critical times.
  • Lack of automatic email notifications for patient appointments.
  • Limited search capabilities and reports, making some tasks less user-friendly.

Buyer sentiment

Users highly value Patient Prism for its detailed call tracking and patient acquisition insights, reflected in a perfect rating from a small but positive user base.

What buyers like

  • Call conversion tracking
  • Real-time analytics
  • Patient acquisition insights

Common complaints

  • Pricing transparency
  • Integration limitations

Pros and Cons

  • Comprehensive documentation tools enhance patient care.

  • KIOSK features streamline patient data entry.

  • Custom forms improve administrative efficiency.

  • Setup can be complex and time-consuming.

  • Training may be necessary for optimal use.

  • Real-time insights into call conversions and patient acquisition metrics

  • Comprehensive tracking of call volume, voicemails, and hang-ups

  • Detailed analytics on reasons for not booking appointments and patient sources

  • Pricing is quotation-based and not publicly disclosed

  • Limited information on integration with other dental practice management tools

Positive Reviews

No reviews available for the product

No reviews available for the product

Negative Reviews

No reviews available for the product

No reviews available for the product

Used Eclipse PM or Patient Prism? Tell buyers what actually differs.

Eclipse PM and Patient Prism Customers

Customers

No Customers information available.

Smile Design Dentistry

Smile Design Dentistry

Riccobene Family Dentistry

Riccobene Family Dentistry

Renken Dentistry

Renken Dentistry

Media and Screenshots

Screenshots

No screenshots available.

Dental Call and Marketing Tracking screenshot

4 Screenshots

Top Alternatives to Eclipse PM and Patient Prism in 2026

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Frequently asked questions

Which is better, Eclipse PM or Patient Prism?
Patient Prism edges out the other on user ratings (5.0 vs 3.9). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
Do Eclipse PM and Patient Prism offer a free trial?
Neither Eclipse PM nor Patient Prism currently lists a free trial.
What is the starting price of Eclipse PM vs Patient Prism?
Eclipse PM starts at Contact for pricing. Patient Prism starts at Contact for pricing.
What are the top alternatives to Eclipse PM?
Top alternatives to Eclipse PM include Clinicient, Eyefinity Practice Management, WebPT, MacPractice MD, HelloNote.
What are the top alternatives to Patient Prism?
Top alternatives to Patient Prism include CollaborateMD, McKesson Pharmacy Systems, FocusOne Solution, HPlusPro, Eclipse PM.