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eBASE vs ARC Facilities Comparison

Last updated:

eBASE

4.2(41 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

eBASE is the best facility management software on the market. It is a flexible, scalable and easy to use property management system, available on any device. Clients who have switched to eBASE are enjoying a streamlined…

ARC Facilities

4.7(16 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

ARC Facilities is a modern, web-based building maintenance and facility management software solution that helps facilities managers in non-residential facilities to track work orders, generate reports and optimize spendi…

ARC Facilities leads on user satisfaction with a 4.7-star rating across 16 reviews.

eBASE vs ARC Facilities — at a glance

FeatureeBASEARC Facilities
Rating4.2 / 54.7 / 5
Reviews4116
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryFacility Management SoftwareFacility Management Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
API
Support modesBusiness Hours, OnlineOnline
Certifications
Data residencyUSUS

Key differences between eBASE and ARC Facilities

  • User satisfaction: ARC Facilities scores higher with a 4.7-star average.
  • Deployment: eBASE supports SaaS/Web/Cloud; ARC Facilities supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

eBASE vs ARC Facilities — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Facility Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

eBASE - Facility Management Software
Talk to an expert
Talk to an expert
ARC Facilities - Facility Management Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

eBASE

Best for

Large Enterprises, Medium Business, Small Business

ARC Facilities

Best for medium to large facilities needing integrated maintenance and cost tracking.

Choose if
  • You manage non-residential facilities requiring detailed work order and maintenance tracking.
  • You need integrated cost accounting, labor tracking, and payroll within one platform.
  • You want a web-based solution offering remote access and real-time updates.
Consider alternatives if
  • You are a small business with minimal facility management needs.
  • You require transparent, fixed pricing without sales consultation.

eBASE typically suits Large Enterprises and Medium Business. ARC Facilities tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

eBASE is the best facility management software on the market. It is a flexible, scalable and easy to use property management system, available on any device. Clients who have switched to ... Read More about eBASE

ARC Facilities is a modern, web-based building maintenance and facility management software solution that helps facilities managers in non-residential facilities to track work orders, ... Read More about ARC Facilities

Free Trial Availability

  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.2

(41)

4.7

(16)

Best Company Size

Medium BusinessLarge Enterprises
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

eBASE has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Compare eBASE and ARC Facilities on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Other Details

      Organization Types supported

      • Medium Business
      • Large Enterprises
      • Small Business
      • Individuals
      • Freelancers
      • Medium Business
      • Large Enterprises
      • Small Business
      • Individuals
      • Freelancers

      Platforms Supported

      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🇺🇸 US
      🇺🇸 US

      eBASE User Reviews & Rating Comparison

      User Ratings

      4.2

      (based on 41 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      28

      8

      2

      0

      1

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 41 reviews, with strong overall satisfaction.

      What buyers like

      • Flexible and scalable solution
      • Real-time supplier management
      • Mobile app integration

      Common complaints

      • Limited advanced features
      • May require training for full use
      • Higher cost for advanced features

      Buyer sentiment

      Overall positive sentiment with users appreciating the comprehensive features and performance optimization capabilities.

      What buyers like

      • Comprehensive feature set
      • Ease of remote access
      • Effective cost and labor tracking

      Common complaints

      • Lack of pricing transparency
      • Limited detailed user feedback

      Pros and Cons

      • Flexible and scalable for various needs

      • Real-time supplier management enhances efficiency

      • User-friendly interface promotes quick adoption

      • Training may be necessary for effective use

      • Limited advanced features may restrict functionality

      • Comprehensive suite including cost accounting, labor tracking, and payroll

      • Web-based platform enabling remote access and real-time updates

      • High user rating indicating strong customer satisfaction

      • Pricing is quotation-based, lacking upfront transparency

      • Limited publicly available user feedback and detailed pros/cons

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      No Customers information available.

      Advent Health

      Advent Health

      Volvo

      Volvo

      Southwest

      Southwest

      Media and Screenshots

      Screenshots

      Work Order

      2 Screenshots

      No screenshots available.

      Videos

      No videos available.

      video-0

      3 Videos

      Top Alternatives to eBASE and ARC Facilities in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, eBASE or ARC Facilities?
      ARC Facilities edges out the other on user ratings (4.7 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do eBASE and ARC Facilities offer a free trial?
      Neither eBASE nor ARC Facilities currently lists a free trial.
      What is the starting price of eBASE vs ARC Facilities?
      eBASE starts at Contact for pricing. ARC Facilities starts at Contact for pricing.
      What are the top alternatives to eBASE?
      Top alternatives to eBASE include CenterStone CAFM, QuickFMS, NetFacilities, eFACiLiTY, Ecotrak.
      What are the top alternatives to ARC Facilities?
      Top alternatives to ARC Facilities include CenterStone CAFM, QuickFMS, AkitaBox, CriticalAsset, eBASE.

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