CriticalAsset Review: Is It The Right Facility Management Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial Available
Starts from $99 / Month when Billed Yearly
Carrier
DELTA
Good Year
CSUDHTrusted by teams including Carrier
Overview
Pricing
Features
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
Support
FAQ
Blogs
What is CriticalAsset?
CriticalAsset is a modern web-based Asset Management software suite that empowers facility managers and businesses to improve processes and deliver enhanced customer service. Features include: Full-featured asset management software, including Building & Warehouse, Facilities, and Environmental Management modules, Mobile assets module that delivers remote access & alerts on assets like building controllers and more.
Pricing
Starts from $99 / Month when Billed Yearly
Free Trial available
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
Data residency:🇺🇸
CriticalAsset Software Demo
CriticalAsset was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider CriticalAsset
- Use cases
- Facility management, Environmental management, Warehouse management
- Team types
- Facility managers, Operations teams
- Company size
- Medium Business, Large Enterprises
- Workflow style
- Flexible and configurable
- Setup complexity
- Medium
Why teams choose CriticalAsset
Comprehensive asset management across multiple facility types
Mobile access with remote alerts for real-time asset monitoring
Modern web-based interface enabling improved process efficiency
Is CriticalAsset right for you?
Best for comprehensive, web-based facility and asset management with mobile alerts.
Choose CriticalAsset if
- You need integrated management across building, warehouse, facilities, and environmental assets.
- Your team requires mobile access and real-time remote alerts for asset monitoring.
- You are a medium to large business seeking a flexible, modern web-based solution.
Consider alternatives if
- You are a very small business with minimal asset management needs.
- You require highly specialized or industry-specific asset management features not covered here.
What buyers should know before shortlisting CriticalAsset
CriticalAsset offers a modern approach to asset management, focusing on enhancing processes and customer service. Its web-based platform and mobile access make it convenient, though users may need training to fully leverage its capabilities.
CriticalAsset pros and cons
- CriticalAsset pros
Comprehensive asset management across multiple facility types
Mobile access with remote alerts for real-time asset monitoring
Modern web-based interface enabling improved process efficiency
- CriticalAsset cons
Limited publicly available pricing information
Relatively small user rating sample size (12 reviews)
Ready to try it?
Get started with CriticalAsset
Start your free trial — no credit card required.
Still comparing?
See how it stacks up
Compare CriticalAsset side-by-side with top Facility Management Software alternatives.
What is the pricing of CriticalAsset?
CriticalAsset Pricing Plans
Starter
Users: 1
Locations: 1
Assets: 100
Plumbing mapping
HVAC
Show more +
Premium
Users: 5
Locations: 5
Assets: 500
Plumbing mapping
HVAC
Show more +
Ultimate
Users: 20+
Locations: 20+
Assets: 2000+
Plumbing mapping
HVAC
Show more +
Professional
Users: 50+
Locations: 50+
Assets: 5000+
Multi-company
Plumbing mapping
Show more +
Weighing your options?
Not sure if CriticalAsset fits your budget?
CriticalAsset reviews and ratings
Buyer sentiment
Buyers generally express very positive sentiment, praising the software's comprehensive features and mobile capabilities.
What buyers like
- Comprehensive asset management features
- Mobile access and alerts
- User-friendly modern interface
Common complaints
- Lack of pricing transparency
- Limited number of user reviews
Are you using CriticalAsset?
What users are saying
JC
Jeffrey C
02/28/23
"Game changer for Hospital Facilities Teams"
What do you like best about CriticalAsset? Ease of use, ability to easily create and manage floor plans to integrate electrical panles and other ...
Read more
TM
Tom M
02/22/23
"Still in construction phase - but it's already proved it's worth!"
What do you like best about CriticalAsset? The selling point for us was the detail we could go into and the fact it was laid out on building plans. ...
Read more
MM
Maulik M
11/16/22
"A revolutionary in property management sector software"
What do you like best about CriticalAsset? I liked it's trademarks features like smart floor plans, smart electrical panels, smart maintenance ...
Read more
- See if CriticalAsset fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
What are the features of CriticalAsset?
An app or software sends out alerts, which are actionable and content-rich push notifications. These alerts can be for various reasons, incl…
Facilities management is concerned with the management and upkeep of various operations that ensure the safety, productivity, and efficiency…
The practice of tracking and managing an organization's physical assets and equipment is known as fixed asset management. Vehicles, computer…
Maintenance Management refers to the process of effectively managing and controlling the maintenance activities in an organization. It invol…
Monitoring is a crucial feature of software applications that allows users to track and analyze the performance of their systems and applica…
Reporting provides complete visibility of the project and a clear grasp of what has to be done to the on-site personnel. The reporting proce…
Work Order Management is a crucial feature in modern software systems designed to efficiently manage work requests and tasks in a streamline…
CriticalAsset security and data handling
Key compliance certifications and security features for IT and security teams evaluating CriticalAsset.
Certifications
Developer & data
Alternatives to CriticalAsset
CriticalAsset Customers
Carrier
DELTA
Good Year
CSUDH
CriticalAsset Support Options
Frequently Asked Questions About CriticalAsset
Common questions buyers ask before choosing CriticalAsset.
CriticalAsset is a Facility Management Software. CriticalAsset offers Facility Management, Fixed Asset Management, Maintenance Management, Work Order Management, Alerts and many more functionalities.
CriticalAsset is a strong fit if: You need integrated management across building, warehouse, facilities, and environmental assets.; Your team requires mobile access and real-time remote alerts for asset monitoring.. Consider alternatives if: You are a very small business with minimal asset management needs.; You require highly specialized or industry-specific asset management features not covered here..
Buyers commonly note the following limitations of CriticalAsset: Limited publicly available pricing information; Relatively small user rating sample size (12 reviews); Potentially less suitable for very small businesses due to feature scope.
Some top alternatives to CriticalAsset includes CenterStone CAFM, QuickFMS, ArchiFM, eSSETS and ScheduleFM.
CriticalAsset offers Free Trial, Subscription pricing models
The starting price of CriticalAsset is $99/Month when Billed Yearly
Ready to try it?
Get started with CriticalAsset
Start your free trial — no credit card required.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].