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Doxy.me vs Teladoc vs Dialogue Comparison

Last updated:

Doxy.me

4.3(780 reviews)

Starting at Contact for pricing

  • Free Trial
  • Individuals
  • Large Enterprises

Doxy.me is telemedicine software that allows patients to interact with providers in real time from the convenience of their home. With Doxy.me, user can have secure real-time video visits online, easily organize medicine…

Teladoc

2.2(37 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Teladoc is a telemedicine platform that connects patients to board-certified doctors anytime, anywhere using mobile phones and computers. Teladoc provides a broad network of highly qualified physicians and specialists wh…

Dialogue

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

DialogueTM is a next generation telemedicine software application for remote clinical data collection, secure communications, documentation, workflow management, cloud storage and population health analytics. It enables…

Doxy.me leads on user satisfaction with a 4.3-star rating across 780 reviews.

Doxy.me vs Teladoc vs Dialogue — at a glance

FeatureDoxy.meTeladocDialogue
Rating4.3 / 52.2 / 5
Reviews78037
Starting priceContact for pricingContact for pricingContact for pricing
Free trial Yes No No
Free version No No No
Best forIndividuals, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryTelemedicine SoftwareTelemedicine SoftwareTelemedicine Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
API
Support modesBusiness Hours, Online24/7 (Live rep), OnlineBusiness Hours, Online
CertificationsSOC 2, HIPAA, GDPRSOC 2, HIPAA, GDPRHIPAA, GDPR
Data residencyUSUSUS

Key differences between Doxy.me and Teladoc

  • Free trial: Doxy.me offers a free trial; Teladoc does not.
  • Target audience: Doxy.me is built for Individuals and Large Enterprises, while Teladoc targets Large Enterprises and Medium Business.
  • User satisfaction: Doxy.me scores higher with a 4.3-star average.
  • Deployment: Doxy.me supports SaaS/Web/Cloud; Teladoc supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Doxy.me vs Teladoc vs Dialogue — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Telemedicine Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Doxy.me
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Teladoc
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Dialogue
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Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

Doxy.me

Best for small to mid-sized telemedicine providers needing simple, secure video visits.

Choose if
  • You need a straightforward, browser-based telemedicine platform without downloads.
  • You want integrated medication tracking and patient progress monitoring features.
  • Your practice size is under 500 employees and requires easy setup and use.
Consider alternatives if
  • You represent a large hospital system needing complex EHR integrations.
  • You require advanced clinical tools or detailed pricing transparency.

Teladoc

Best for large healthcare providers needing broad telemedicine physician access.

Choose if
  • You require access to a wide network of board-certified physicians for acute and chronic care.
  • Your organization needs a comprehensive telemedicine platform with video chat and prescription refill features.
  • You want multi-device patient access to support telemedicine across mobile and desktop environments.
Consider alternatives if
  • You are a small business with limited telemedicine needs and prefer simpler solutions.
  • You need transparent, fixed pricing and straightforward onboarding processes.

Dialogue

Best for

Large Enterprises, Medium Business, Small Business

Doxy.me: Best for small to mid-sized telemedicine providers needing simple, secure video visits. Teladoc: Best for large healthcare providers needing broad telemedicine physician access.

Description

Doxy.me is telemedicine software that allows patients to interact with providers in real time from the convenience of their home. With Doxy.me, user can have secure real-time video visits ... Read More about Doxy.me

Teladoc is a telemedicine platform that connects patients to board-certified doctors anytime, anywhere using mobile phones and computers. Teladoc provides a broad network of highly ... Read More about Teladoc

DialogueTM is a next generation telemedicine software application for remote clinical data collection, secure communications, documentation, workflow management, cloud storage and ... Read More about Dialogue

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

9.8/10

8.8/10

7.4/10

User Ratings

Based on verified Spotsaas reviews

2.2

(37)

Best Company Size

1-50 employees51-500 employees
Medium BusinessLarge Enterprises
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Step 1 of 4

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We tailor recommendations to companies your size.

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How do Doxy.me, Teladoc and Dialogue Compare on Features?

Total Features

12 Features

5 Features

3 Features

Unique Features

No unique features

No unique features

No unique features

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Compare Doxy.me, Teladoc and Dialogue on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Pricing Page

        Doxy.me pricing

        Pricing information not available

        Dialogue pricing

        Other Details

        Organization Types supported

        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Not Available
        • Not Available
        Get help choosing
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes
        ✓ Yes

        HIPAA

        ✓ Yes
        ✓ Yes
        ✓ Yes

        GDPR

        ✓ Yes
        ✓ Yes
        ✓ Yes

        ISO 27001

        ✗ No

        Single Sign-On (SSO)

        ✓ Yes
        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes
        ✓ Yes

        Data Encryption

        ✓ Yes
        ✓ Yes
        ✓ Yes

        Audit Logs

        ✓ Yes
        ✓ Yes

        Data Residency

        🇺🇸 US
        🇺🇸 US
        🇺🇸 US

        Doxy.me vs Teladoc User Reviews & Rating Comparison

        User Ratings

        4.3

        (based on 780 reviews)

        2.2

        (based on 37 reviews)

        No reviews available for the product

        Rating Distribution

        0

        0

        0

        0

        0

        0

        0

        0

        0

        0

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Users generally appreciate Doxy.me for its ease of use and secure video capabilities but note limitations in advanced features and pricing clarity.

        What buyers like

        • Ease of use
        • Video quality
        • Patient accessibility

        Common complaints

        • Limited advanced features
        • Pricing transparency

        Buyer sentiment

        Overall buyer sentiment is mixed to negative, with concerns about usability and pricing transparency.

        What buyers like

        • Physician network breadth
        • Feature comprehensiveness
        • Platform accessibility

        Common complaints

        • Pricing opacity
        • User experience issues

        What buyers like

        • Next-gen telemedicine features
        • Streamlines operations
        • Secure communications

        Common complaints

        • Complex for small practices
        • Potentially high costs
        • Requires training for full utilization

        Pros and Cons

        • Secure real-time video visits

        • Ease of use for both patients and providers

        • Ability to track patient medications and progress

        • Limited advanced clinical features

        • Lack of detailed pricing information

        • Access to a broad network of board-certified physicians

        • Comprehensive telemedicine features including video chat and prescription refills

        • Convenient multi-device access for patients

        • Lack of publicly available pricing information

        • Low overall user rating indicating potential usability or service issues

        • Enhances operational efficiency through streamlined workflows.

        • Offers robust data analytics for population health.

        • Facilitates secure and compliant communications.

        • May be overwhelming for smaller practices.

        • Higher costs may deter budget-conscious buyers.

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Doxy.me or Teladoc?
        Doxy.me edges out the other on user ratings (4.3 vs 2.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Doxy.me and Teladoc offer a free trial?
        Doxy.me offers a free trial. Teladoc does not.
        What is the starting price of Doxy.me vs Teladoc?
        Doxy.me starts at Contact for pricing. Teladoc starts at Contact for pricing.
        What are the top alternatives to Doxy.me?
        Top alternatives to Doxy.me include MyClinic, DrCare247, 1upHealth, Upvio, Chiron Health.
        What are the top alternatives to Teladoc?
        Top alternatives to Teladoc include Spruce, Teledentix, Certintell, eVisit, AnywhereCare.

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