Doxy.me vs Mend vs 1upHealth Comparison
Doxy.me
Starting at Contact for pricing
- Free Trial
- Individuals
- Large Enterprises
Doxy.me is telemedicine software that allows patients to interact with providers in real time from the convenience of their home. With Doxy.me, user can have secure real-time video visits online, easily organize medicine…
Mend
Starting at Contact for pricing
- Individuals
- Large Enterprises
Mend is a health platform designed with the healthcare team in mind. Mend is different from other telemedicine applications, and allows team to connect with patients anywhere, anytime. Mend empowers the healthcare team t…
1upHealth
Starting at Contact for pricing
- Large Enterprises
- Medium Business
The 1upHealth telemedicine platform helps providers meet their patients' and payers' expectations for an exceptional care experience. The secure, HIPAA-compliant software includes direct integration into electronic medic…
Mend leads on user satisfaction with a 4.5-star rating across 289 reviews.
Doxy.me vs Mend vs 1upHealth — at a glance
| Feature | Doxy.me | Mend | 1upHealth |
|---|---|---|---|
| Rating | 4.3 / 5 | 4.5 / 5 | — |
| Reviews | 780 | 289 | — |
| Starting price | Contact for pricing | Contact for pricing | Contact for pricing |
| Free trial | Yes | No | No |
| Free version | No | No | No |
| Best for | Individuals, Large Enterprises, Medium Business | Individuals, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business |
| Category | Telemedicine Software | Telemedicine Software | Telemedicine Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud |
| API | — | — | — |
| Support modes | Business Hours, Online | 24/7 (Live rep), Business Hours, Online | Online |
| Certifications | SOC 2, HIPAA, GDPR | SOC 2, HIPAA, GDPR | SOC 2, HIPAA, GDPR |
| Data residency | US | US | US |
Key differences between Doxy.me and Mend
- Free trial: Doxy.me offers a free trial; Mend does not.
- User satisfaction: Mend scores higher with a 4.5-star average.
- Deployment: Doxy.me supports SaaS/Web/Cloud; Mend supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare Doxy.me vs Mend vs 1upHealth — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Telemedicine Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Best for small to mid-sized telemedicine providers needing simple, secure video visits.
- You need a straightforward, browser-based telemedicine platform without downloads.
- You want integrated medication tracking and patient progress monitoring features.
- Your practice size is under 500 employees and requires easy setup and use.
- You represent a large hospital system needing complex EHR integrations.
- You require advanced clinical tools or detailed pricing transparency.
Best for healthcare teams needing empathetic, flexible telemedicine patient connections.
- You are a healthcare provider or team seeking to improve patient engagement remotely.
- You want a telemedicine platform that emphasizes empathy and actionable patient feedback.
- You need a solution that increases patient satisfaction while reducing operational expenses.
- Your organization is outside the healthcare industry or lacks remote patient interaction needs.
- You require transparent pricing and detailed feature information upfront for evaluation.
Best for large healthcare providers needing deep EMR and PMS telemedicine integration.
- You require HIPAA-compliant telemedicine with direct EMR and PMS integration.
- Your organization is a medium to large healthcare provider or practice administrator.
- You need a comprehensive suite of telemedicine applications tailored for enterprise workflows.
- You are a small practice without existing EMR/PMS integration needs.
- You need transparent, out-of-the-box pricing and a simple setup process.
Doxy.me: Best for small to mid-sized telemedicine providers needing simple, secure video visits. Mend: Best for healthcare teams needing empathetic, flexible telemedicine patient connections.
Description | Doxy.me is telemedicine software that allows patients to interact with providers in real time from the convenience of their home. With Doxy.me, user can have secure real-time video visits ... Read More about Doxy.me | Mend is a health platform designed with the healthcare team in mind. Mend is different from other telemedicine applications, and allows team to connect with patients anywhere, anytime. Mend ... Read More about Mend | The 1upHealth telemedicine platform helps providers meet their patients' and payers' expectations for an exceptional care experience. The secure, HIPAA-compliant software includes direct ... Read More about 1upHealth |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 9.8/10 | 8.5/10 | 8.9/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | 1-50 employees51-500 employees | Small BusinessLarge Enterprises | Medium BusinessLarge Enterprises |
Get pricing help | Get pricing help | Get pricing help |
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How do Doxy.me, Mend and 1upHealth Compare on Features?
Total Features | 12 Features | 7 Features | 11 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote | Get Quote |
Compare Doxy.me, Mend and 1upHealth on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Get help choosing | Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes | ✓ Yes |
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HIPAA | ✓ Yes | ✓ Yes | ✓ Yes |
GDPR | ✓ Yes | ✓ Yes | ✓ Yes |
ISO 27001 | ✗ No | — | ✗ No |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes | ✓ Yes |
Data Residency | 🇺🇸 US | 🇺🇸 US | 🇺🇸 US |
Doxy.me vs Mend User Reviews & Rating Comparison
User Ratings | 4.3 (based on 780 reviews) | 4.5 (based on 289 reviews) | No reviews available for the product |
|---|---|---|---|
Rating Distribution | No reviews available for this product | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally appreciate Doxy.me for its ease of use and secure video capabilities but note limitations in advanced features and pricing clarity. What buyers like
Common complaints
| Buyer sentiment Buyers generally appreciate Mend for improving patient connection and satisfaction but note the lack of pricing transparency and detailed feature information. What buyers like
Common complaints
| Buyer sentiment No user reviews or ratings available to determine sentiment. What buyers like
Common complaints
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Pros and Cons |
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Media and Screenshots
Screenshots | No screenshots available. | No screenshots available. |  1 Screenshots |
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Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Doxy.me or Mend?
- Mend edges out the other on user ratings (4.5 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Doxy.me and Mend offer a free trial?
- Doxy.me offers a free trial. Mend does not.
- What is the starting price of Doxy.me vs Mend?
- Doxy.me starts at Contact for pricing. Mend starts at Contact for pricing.
- What are the top alternatives to Doxy.me?
- Top alternatives to Doxy.me include MyClinic, DrCare247, 1upHealth, Upvio, Chiron Health.
- What are the top alternatives to Mend?
- Top alternatives to Mend include VCDoctor, Teledentix, eVisit, Amwell, Certintell.