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Doxy.me vs Certintell vs Mend Comparison

Last updated:

Doxy.me

4.3(780 reviews)

Starting at Contact for pricing

  • Free Trial
  • Individuals
  • Large Enterprises

Doxy.me is telemedicine software that allows patients to interact with providers in real time from the convenience of their home. With Doxy.me, user can have secure real-time video visits online, easily organize medicine…

Certintell

5.0(1 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Certintell is a revolutionary medical software that allows the doctors or other qualified staff to make video calls with the patients. It is a groundbreaking technology that helps in improving the health of the patients…

Mend

4.5(289 reviews)

Starting at Contact for pricing

  • Individuals
  • Large Enterprises

Mend is a health platform designed with the healthcare team in mind. Mend is different from other telemedicine applications, and allows team to connect with patients anywhere, anytime. Mend empowers the healthcare team t…

Certintell leads on user satisfaction with a 5.0-star rating across 1 reviews.

Doxy.me vs Certintell vs Mend — at a glance

FeatureDoxy.meCertintellMend
Rating4.3 / 55.0 / 54.5 / 5
Reviews7801289
Starting priceContact for pricingContact for pricingContact for pricing
Free trial Yes No No
Free version No No No
Best forIndividuals, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small BusinessIndividuals, Large Enterprises, Medium Business
CategoryTelemedicine SoftwareTelemedicine SoftwareTelemedicine Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
API
Support modesBusiness Hours, OnlineOnline24/7 (Live rep), Business Hours, Online
CertificationsSOC 2, HIPAA, GDPRHIPAASOC 2, HIPAA, GDPR
Data residencyUSUSUS

Key differences between Doxy.me and Certintell

  • Free trial: Doxy.me offers a free trial; Certintell does not.
  • Target audience: Doxy.me is built for Individuals and Large Enterprises, while Certintell targets Large Enterprises and Medium Business.
  • User satisfaction: Certintell scores higher with a 5.0-star average.
  • Deployment: Doxy.me supports SaaS/Web/Cloud; Certintell supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Doxy.me vs Certintell vs Mend — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Telemedicine Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Doxy.me
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Certintell
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Mend
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Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

Doxy.me

Best for small to mid-sized telemedicine providers needing simple, secure video visits.

Choose if
  • You need a straightforward, browser-based telemedicine platform without downloads.
  • You want integrated medication tracking and patient progress monitoring features.
  • Your practice size is under 500 employees and requires easy setup and use.
Consider alternatives if
  • You represent a large hospital system needing complex EHR integrations.
  • You require advanced clinical tools or detailed pricing transparency.

Certintell

Best for

Large Enterprises, Medium Business, Small Business

Mend

Best for healthcare teams needing empathetic, flexible telemedicine patient connections.

Choose if
  • You are a healthcare provider or team seeking to improve patient engagement remotely.
  • You want a telemedicine platform that emphasizes empathy and actionable patient feedback.
  • You need a solution that increases patient satisfaction while reducing operational expenses.
Consider alternatives if
  • Your organization is outside the healthcare industry or lacks remote patient interaction needs.
  • You require transparent pricing and detailed feature information upfront for evaluation.

Doxy.me typically suits Individuals and Large Enterprises. Certintell tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Doxy.me is telemedicine software that allows patients to interact with providers in real time from the convenience of their home. With Doxy.me, user can have secure real-time video visits ... Read More about Doxy.me

Certintell is a revolutionary medical software that allows the doctors or other qualified staff to make video calls with the patients. It is a groundbreaking technology that helps in ... Read More about Certintell

Mend is a health platform designed with the healthcare team in mind. Mend is different from other telemedicine applications, and allows team to connect with patients anywhere, anytime. Mend ... Read More about Mend

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

9.8/10

8.0/10

8.5/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

1-50 employees51-500 employees
Small BusinessLarge Enterprises
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Step 1 of 4

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We tailor recommendations to companies your size.

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How do Doxy.me, Certintell and Mend Compare on Features?

Total Features

12 Features

5 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

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Compare Doxy.me, Certintell and Mend on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Pricing Page

        Doxy.me pricing

        Pricing information not available

        Mend pricing

        Other Details

        Organization Types supported

        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Not Available
        • Not Available
        Get help choosing
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes
        ✓ Yes

        HIPAA

        ✓ Yes
        ✓ Yes
        ✓ Yes

        GDPR

        ✓ Yes
        ✓ Yes

        ISO 27001

        ✗ No

        Single Sign-On (SSO)

        ✓ Yes
        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes
        ✓ Yes

        Data Encryption

        ✓ Yes
        ✓ Yes
        ✓ Yes

        Audit Logs

        ✓ Yes
        ✓ Yes

        Data Residency

        🇺🇸 US
        🇺🇸 US
        🇺🇸 US

        Doxy.me vs Certintell User Reviews & Rating Comparison

        User Ratings

        4.3

        (based on 780 reviews)

        5

        (based on 1 reviews)

        4.5

        (based on 289 reviews)

        Rating Distribution

        0

        0

        0

        0

        0

        0

        0

        0

        0

        0

        0

        0

        0

        0

        0

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Users generally appreciate Doxy.me for its ease of use and secure video capabilities but note limitations in advanced features and pricing clarity.

        What buyers like

        • Ease of use
        • Video quality
        • Patient accessibility

        Common complaints

        • Limited advanced features
        • Pricing transparency

        Buyer sentiment

        Buyer sentiment is very strong across 1 reviews, with consistently positive feedback.

        What buyers like

        • User-friendly video calling
        • Improves patient communication
        • Accessible from anywhere

        Common complaints

        • Limited features for specialists
        • Requires stable internet connection
        • May lack integration options

        Buyer sentiment

        Buyers generally appreciate Mend for improving patient connection and satisfaction but note the lack of pricing transparency and detailed feature information.

        What buyers like

        • Patient connectivity
        • Ease of use for healthcare teams
        • Improved patient satisfaction

        Common complaints

        • Pricing opacity
        • Limited feature details

        Pros and Cons

        • Secure real-time video visits

        • Ease of use for both patients and providers

        • Ability to track patient medications and progress

        • Limited advanced clinical features

        • Lack of detailed pricing information

        • Streamlined communication improves patient engagement.

        • Accessible platform enhances remote consultations.

        • Focus on user experience simplifies usage.

        • May not support advanced medical tools.

        • Limited customization options for branding.

        • Enables connection with patients anywhere, anytime

        • Focuses on empathy and actionable feedback

        • Increases patient satisfaction while lowering expenses

        • Pricing is not publicly available

        • Limited information on specific features and integrations

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Doxy.me or Certintell?
        Certintell edges out the other on user ratings (5.0 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Doxy.me and Certintell offer a free trial?
        Doxy.me offers a free trial. Certintell does not.
        What is the starting price of Doxy.me vs Certintell?
        Doxy.me starts at Contact for pricing. Certintell starts at Contact for pricing.
        What are the top alternatives to Doxy.me?
        Top alternatives to Doxy.me include MyClinic, DrCare247, 1upHealth, Upvio, Chiron Health.
        What are the top alternatives to Certintell?
        Top alternatives to Certintell include Mend, Synapse Medicine, VCDoctor, Practice Fusion, Teladoc.

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