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Dovetail vs Ballpark vs Figma Comparison

Last updated:

Dovetail

4.8(43 reviews)

Starting at $15

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Dovetail is a user research repository and synthesis tool used by UX researchers and product managers to organize interview transcripts, session notes, and usability findings into structured, searchable insights. It repl…

Ballpark

4.6(29 reviews)

Starting at $100 /Month

  • Large Enterprises
  • Medium Business

Introducing Ballpark, the ultimate solution for capturing valuable feedback on all aspects of your marketing strategy, from copy and questions to prototypes and designs. This powerful tool offers endless options for gath…

Figma

4.6(1,047 reviews)

Starting at $12 /User/Month

  • Freelancers / Consultants
  • Large Enterprises

Figma is a browser-based UI design and prototyping tool used by product designers, UX teams, and front-end developers to collaborate on interface design in real time from any operating system. It replaces desktop design…

Dovetail leads on user satisfaction with a 4.8-star rating across 43 reviews.

Dovetail vs Ballpark vs Figma — at a glance

FeatureDovetailBallparkFigma
Rating4.8 / 54.6 / 54.6 / 5
Reviews43291,047
Starting price$15$100 /Month$12 /User/Month
Free trial Yes No No
Free version No No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategoryUX SoftwareUX SoftwareUX Software
PlatformsSaaS/Web/CloudSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineOnlineOnline
CertificationsSOC 2, GDPRSOC 2SOC 2, GDPR
Data residencyUSUS

Key differences between Dovetail and Ballpark

  • Pricing: Dovetail starts at $15, while Ballpark starts at $100 /Month.
  • Free trial: Dovetail offers a free trial; Ballpark does not.
  • Target audience: Dovetail is built for Freelancers / Consultants and Large Enterprises, while Ballpark targets Large Enterprises and Medium Business.
  • User satisfaction: Dovetail scores higher with a 4.8-star average.
  • Deployment: Dovetail supports SaaS/Web/Cloud; Ballpark supports SaaS/Web/Cloud.

Compare Dovetail vs Ballpark vs Figma — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most UX Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Dovetail - UX Software
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Ballpark - UX Software
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Dovetail, Ballpark vs Figma: Biggest differences

Start here before you go deeper into features.

Dovetail

Best for UX teams seeking structured Lean UX research and faster feedback cycles.

Choose if
  • You need a structured approach to streamline UX research and feedback management.
  • Your team follows Lean principles and requires faster iteration in product design.
  • You are a small to medium business focused on improving UX and product design processes.
Consider alternatives if
  • Your company requires extensive customization beyond Lean UX workflows.
  • Your team does not prioritize user experience or product design in their workflow.

Ballpark

Best for

Large Enterprises, Medium Business, Small Business

Figma

Best for UX/UI teams needing real-time remote collaboration and versatile design tools.

Choose if
  • You require seamless real-time collaboration for remote UX/UI design teams.
  • You want an intuitive, beginner-friendly interface with advanced prototyping features.
  • You need a cross-platform tool with strong community support and scalable subscriptions.
Consider alternatives if
  • Your organization demands highly customizable billing and detailed account management.
  • You need extensive enterprise-level support with responsive customer service.

Dovetail typically suits Freelancers / Consultants and Large Enterprises. Ballpark tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Dovetail is a user research repository and synthesis tool used by UX researchers and product managers to organize interview transcripts, session notes, and usability findings into ... Read More about Dovetail

Introducing Ballpark, the ultimate solution for capturing valuable feedback on all aspects of your marketing strategy, from copy and questions to prototypes and designs. This powerful tool ... Read More about Ballpark

Figma is a browser-based UI design and prototyping tool used by product designers, UX teams, and front-end developers to collaborate on interface design in real time from any operating ... Read More about Figma

Entry Level Pricing

  • Starts from $15
  • Starts from $100
  • Starts from $12 , Billed Yearly

Free Trial Availability

  • No free trial
  • No free trial

SpotScore

What's this? ↗

8.6/10

8.1/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

4.8

(43)

4.57

(29)

Best Company Size

Small BusinessMedium Business
Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Ballpark has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

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  • Independent advice — matched to your business
  • Understand the tradeoffs before you talk to vendors
  • Free 15-min call with a software advisor.

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How do Dovetail, Ballpark and Figma Compare on Features?

Total Features

7 Features

7 Features

8 Features

Unique Features

No unique features

No unique features

No unique features

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Get Quote

Compare Dovetail, Ballpark and Figma on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $15
        • $100
        • $12 , Billed Yearly

        Pricing Plans

        • Analysis

          • $180 billed Yearly

          • Great for small projects

          • Included contributors: 1

          Show more +

        • Analysis + Repository

          • $1,200 billed Yearly

          • Organize customer knowledge

          • Included contributors: 5

          Show more +

        • Enterprise

          • $7,200 billed Yearly

          • Built for large organizations

          • Included contributors: 10

          Show more +

        • Not Available
        • Figma Starter

          • 3 Figma and 3 FigJam files

          • Unlimited personal files

          • Unlimited collaborators

          Show more +

        • Figma Professional

          • Unlimited files and projects

          • Unlimited version history

          • Sharing permissions

          Show more +

        • Figma Organization

          • Everything in Professional, plus

          • Org-wide libraries

          • Design system analytics

          Show more +

        • Browse all pricing plans

        Pricing Page

        Dovetail pricing
        Ballpark pricing
        Figma pricing

        Dovetail, Ballpark vs Figma: Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing

        Dovetail, Ballpark vs Figma Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes
        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes

        ISO 27001

        ✗ No

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🇺🇸 US
        🇺🇸 US

        Dovetail vs Ballpark User Reviews & Rating Comparison

        User Ratings

        4.8

        (based on 43 reviews)

        Rating Distribution

        0

        0

        0

        0

        0

        22

        7

        0

        0

        0

        923

        169

        6

        0

        35

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Users generally express strong satisfaction with Dovetail's ability to streamline UX research and accelerate product feedback cycles.

        What buyers like

        • Ease of use
        • Effective feedback management
        • Improved collaboration

        Common complaints

        • Pricing opacity
        • Limited advanced customization

        Buyer sentiment

        Buyer sentiment is very strong across 29 reviews, with consistently positive feedback.

        What buyers like

        • Versatile feedback collection
        • Multiple response formats
        • Prototype validation

        Common complaints

        • May overwhelm new users
        • Limited analytics features
        • Requires user engagement

        Buyer sentiment

        Overall positive sentiment highlights Figma's ease of use, collaboration strengths, and versatile design features, tempered by concerns over billing and customer support.

        What buyers like

        • Ease of use
        • Collaboration features
        • Feature versatility

        Common complaints

        • Billing issues
        • Customer support challenges

        Pros and Cons

        • Structured approach to UX research and feedback

        • Supports Lean principles for faster iteration

        • Highly rated for improving product design processes

        • Limited pricing transparency

        • May lack advanced customization for complex enterprise needs

        • Supports diverse feedback formats for comprehensive insights.

        • User-friendly design encourages participation.

        • Validates prototypes effectively.

        • May require training for optimal use.

        • Analytics features could be more robust.

        • Real-time collaboration features that enhance remote team communication

        • User-friendly interface suitable for both beginners and experienced designers

        • Wide range of design functionalities including wireframing, prototyping, and asset creation

        • Billing issues including hidden fees and difficulties canceling subscriptions

        • Customer service challenges, especially around refunds and support responsiveness

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Dovetail, Ballpark, or Figma? Tell buyers what actually differs.

        Dovetail, Ballpark and Figma Customers

        Customers

        Shopify

        Shopify

        BCG

        BCG

        Square

        Square

        No Customers information available.

        Uber

        Uber

        Zoom

        Zoom

        Buffer

        Buffer

        Media and Screenshots

        Screenshots

        Introductions screenshot

        1 Screenshots

        No screenshots available.

        Videos

        video-0

        2 Videos

        No videos available.

        Alternatives to Dovetail, Ballpark, Figma

        Expand your comparison

        Add another option to compare side by side

        Search by product name to compare pricing, fit, and buyer feedback in one view.

        Compare similar software options

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Dovetail or Ballpark?
        Dovetail edges out the other on user ratings (4.8 vs 4.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Dovetail and Ballpark offer a free trial?
        Dovetail offers a free trial. Ballpark does not.
        What is the starting price of Dovetail vs Ballpark?
        Dovetail starts at $15. Ballpark starts at $100 /Month.
        What are the top alternatives to Dovetail?
        Top alternatives to Dovetail include Figma, UX Metrics, Compusense Cloud, UserBit, Indeemo.
        What are the top alternatives to Ballpark?
        Top alternatives to Ballpark include Figma, Sticky, UserBob, Gist, UXArmy.