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DocuSign CLM vs Concord Comparison

Last updated:

DocuSign CLM

4.0(355 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

DocuSign CLM is a contract management software for cloud and on-premises users. DocuSign CLM enables sales, marketing, and legal teams to create, sign, store and manage contracts of all types. Packed with features like c…

Concord

4.2(113 reviews)

Starting at Contact for pricing

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Concord is cloud-based and accessible anywhere, anytime. It enables transparency in areas where data has traditionally been isolated or siloed. Concord offers an intuitive and simple interface with features, including a…

Concord leads on user satisfaction with a 4.2-star rating across 113 reviews.

DocuSign CLM vs Concord — at a glance

FeatureDocuSign CLMConcord
Rating4.0 / 54.2 / 5
Reviews355113
Starting priceContact for pricingContact for pricing
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategoryContract Management SoftwareContract Management Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailable
Support modesOnlineBusiness Hours, Online
CertificationsSOC 2, GDPR
Data residencyGlobal

Key differences between DocuSign CLM and Concord

  • Target audience: DocuSign CLM is built for Large Enterprises and Medium Business, while Concord targets Freelancers / Consultants and Large Enterprises.
  • User satisfaction: Concord scores higher with a 4.2-star average.
  • Deployment: DocuSign CLM supports SaaS/Web/Cloud; Concord supports SaaS/Web/Cloud.

DocuSign CLM vs Concord — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Contract Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

DocuSign CLM - Contract Management Software
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Concord - Contract Management Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

DocuSign CLM

Best for

Large Enterprises, Medium Business, Small Business

Concord

Best for small to medium businesses needing simple, collaborative contract management.

Choose if
  • You want efficient contract creation with reusable templates to save time.
  • Your legal or procurement teams need streamlined contract approval collaboration.
  • You require cloud-based access for contract management anytime, anywhere.
Consider alternatives if
  • Your organization depends on deep Salesforce integration for contract workflows.
  • You need advanced PDF formatting and document layout customization features.

DocuSign CLM typically suits Large Enterprises and Medium Business. Concord tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

DocuSign CLM is a contract management software for cloud and on-premises users. DocuSign CLM enables sales, marketing, and legal teams to create, sign, store and manage contracts of all ... Read More about DocuSign CLM

Concord is cloud-based and accessible anywhere, anytime. It enables transparency in areas where data has traditionally been isolated or siloed. Concord offers an intuitive and simple ... Read More about Concord

Free Trial Availability

  • Free Trial available

Spotsaas Score

What's this? ↗

8.7/10

9.1/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

1-50 employees51-500 employees
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Software Demo

Demo

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How do DocuSign CLM and Concord Compare on Features?

Total Features

16 Features

13 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare DocuSign CLM and Concord on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      DocuSign CLM pricing
      Concord pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Small Business
      • Medium Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Small Business
      • Medium Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global

      DocuSign CLM User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      95

      48

      11

      1

      4

      68

      33

      5

      2

      3

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 159 reviews, with strong overall satisfaction.

      What buyers like

      • Convenient for signing documents with ease, making the process efficient.
      • Easy to use, implement, and understand, enabling quick adoption and usage.
      • Centralized contract repository, collaboration, electronic signatures, and automation capabilities streamline operations.

      Common complaints

      • Limited selection in the Marketplace for advanced functionalities and additional apps.
      • The richness of features may be overwhelming for new users without proper support.

      Buyer sentiment

      Overall positive sentiment highlights Concord's ease of use, collaboration features, and customer support, tempered by integration and formatting limitations.

      What buyers like

      • Ease of use
      • Collaboration capabilities
      • Customer support

      Common complaints

      • Integration issues
      • Document formatting problems

      Pros and Cons

      • Convenient for signing documents with ease, making the process efficient.

      • Easy to use, implement, and understand, enabling quick adoption and usage.

      • Centralized contract repository, collaboration, electronic signatures, and automation capabilities streamline operations.

      • Limited selection in the Marketplace for advanced functionalities and additional apps.

      • The richness of features may be overwhelming for new users without proper support.

      • Efficient contract creation and management with template reuse

      • User-friendly interface for electronic signature requests

      • Responsive and helpful customer support

      • Integration issues with Salesforce limiting functionality

      • Clunky signature process prior to DocuSign integration

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      OmniTrax

      OmniTrax

      Popsugar

      Popsugar

      Flexential

      Flexential

      Just Eat

      Just Eat

      Media and Screenshots

      Screenshots

      Opportunities

      3 Screenshots

      Number of signatures

      1 Screenshots

      Videos

      video-0

      1 Videos

      video-0

      3 Videos

      Top Alternatives to DocuSign CLM and Concord in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, DocuSign CLM or Concord?
      Concord edges out the other on user ratings (4.2 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do DocuSign CLM and Concord offer a free trial?
      Yes, both DocuSign CLM and Concord offer a free trial.
      What is the starting price of DocuSign CLM vs Concord?
      DocuSign CLM starts at Contact for pricing. Concord starts at Contact for pricing.
      What are the top alternatives to DocuSign CLM?
      Top alternatives to DocuSign CLM include Universal Contract Manager, Ultria, Concord, Conga Contracts, Ironclad.
      What are the top alternatives to Concord?
      Top alternatives to Concord include Universal Contract Manager, Contract Advantage, Contractbook, Icertis Contract Management, ContractWorks.

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