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Compare CustomerGauge vs Qualtrics Customer Experience vs AskNicely

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Overview

Description

CustomerGauge is an Account Experience Management Software that helps clients optimize the B2B customer experience and drive more revenue. Our cutting-edge Monetized Net Promoter® ... Read More

Qualtrics Customer Experience is the ultimate platform for managing customer experience. It assists the world's leading B2B organizations by providing a scalable and sustainable solution. ... Read More

Build your culture on continuous customer feedback

Free Trial Availability
  • No free trial
  • No free trial
  • No free trial
User Ratings

4.6

(82)
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Software Demo

Demo

Features

Total Features

11 Features

0 Features

7 Features

Unique Features

    No features

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      Pricing

      Pricing Option
            Pricing Plans
            • Not Available
            • Not Available
            • Not Available

            Other Details

            Organization Types supported
            • Large Enterprises
            • Medium Business
            • Small Business
            • Freelancers
            • Individuals
            • Large Enterprises
            • Medium Business
            • Small Business
            • Freelancers
            • Individuals
            • Large Enterprises
            • Medium Business
            • Small Business
            • Freelancers
            • Individuals
            Platforms Supported
            • Browser Based (Cloud)
            • Mobile - Android
            • Mobile - iOS
            • Browser Based (Cloud)
            • Installed - Mac
            • Browser Based (Cloud)
            • Mobile - Android
            • Mobile - iOS
            • Browser Based (Cloud)
            • Installed - Mac
            • Browser Based (Cloud)
            • Mobile - Android
            • Mobile - iOS
            • Browser Based (Cloud)
            • Installed - Mac
            Modes of support
            • 24/7 (Live rep)
            • Business Hours
            • Online
            • 24/7 (Live rep)
            • Business Hours
            • Online
            • 24/7 (Live rep)
            • Business Hours
            • Online
            API Support
            • Not Available
            • Not Available
            • Available
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            User Reviews

            User Ratings
            Rating Distribution

            Excellent

            50

            Very Good

            0

            Good

            0

            Poor

            0

            Terible

            0

            Excellent

            424

            Very Good

            175

            Good

            37

            Poor

            7

            Terible

            5

            Excellent

            682

            Very Good

            96

            Good

            7

            Poor

            1

            Terible

            1

            Expert's Review generated by AI

            No Expert ai Review available for the product

            Qualtrics Customer Experience stands out as a top-notch survey tool, offering a versatile platform for designing various survey styles and attachments. Users appreciate its intuitive interface, ...Read more

            AskNicely, a customer feedback and NPS software, has garnered high praise from users for its intuitive interface and seamless functionalities. Users appreciate the ease of use and the ability to ...Read more

            Pros and Cons
            • Versatile tool for designing surveys with dashboard, ticketing, workflows, and more.

            • Dynamic and versatile survey styles with easy changes and important details recording.

            • Predictive intelligence engine for optimizing customer engagement.

            • Aesthetically pleasing with simple processes for survey responses and corrections.

            • Customizations and advanced features may be complex for new users without proper support.

            • Limited options in the Marketplace for additional apps and connectors, restricting advanced functionalities.

            • Simplifies feedback collection and management, providing real-time insights for quick actions.

            • Easy integration with various platforms like CRM, JobAdder, Salesforce, and Slack, enhancing usability and functionality.

            • Excellent customer service and support, offering guidance, onboarding assistance, and responsiveness.

            • Efficient automation features for surveys, follow-ups, and email notifications, saving time and improving response rates.

            • Limited customization options for individual survey parameters and restrictions on resending surveys, hindering full flexibility.

            • Some users may find the initial setup complex, especially when integrating with current CRMs or other systems.

            Positive Reviews

            No reviews available for the product

            No reviews available for the product

            No reviews available for the product

            Customers

            Customers
            Eventbrite

            Eventbrite

            H R Block

            H R Block

            SingleHop

            SingleHop

            Volkswagen

            Volkswagen

            JetBlue

            JetBlue

            Ace sports

            Ace sports

            Ackerman

            Ackerman

            ANC

            ANC

            Media and Screenshots

            Screenshots
            App

            3 Screenshots

            CX Text iQ Dashboard

            4 Screenshots

            Dashboard

            4 Screenshots

            Videos
            video-0

            2 Videos

            video-0

            3 Videos

            video-0

            2 Videos

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            Frequently Asked Questions (FAQs)

            Stuck on something? We're here to help with all the questions and answers in one place.

            Neither CustomerGauge nor Qualtrics Customer Experience offers a free trial.

            CustomerGauge is designed for Large Enterprises, Medium Business and Small Business.

            Qualtrics Customer Experience is designed for Large Enterprises, Medium Business and Small Business.

            Pricing details for both CustomerGauge and Qualtrics Customer Experience are unavailable at this time. Contact the respective providers for more information.

            Some top alternatives to CustomerGauge includes SAP Customer Experience, SoluCX, Advize.ai, Qualified, Experience.com, Workvivo, InsightSofa, The Experience Manager, zenloop, NICE Satmetrix and IFTTT.

            Some top alternatives to Qualtrics Customer Experience includes SAP Customer Experience, Qualtrics Core XM, Qualtrics Employee Experience, Experience.com, WovVXM, The Experience Manager and NICE Satmetrix.

            Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].