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Crowdfire vs Usabilla Comparison

Last updated:

Crowdfire

3.1(85 reviews)

Starting at $7.48 /Month

  • Individuals
  • Freelancers / Consultants

Crowdfire is a Social Media Management tool with Analytics to help user grow their social media presence. The software keeps track of posts and automatically likes, comments and shares them on Facebook & Twitter. Crowdfi…

Usabilla

3.8(10 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Usabilla is a cloud-based enterprise feedback management solution that helps you to optimize your digital channels with customer feedback. With just the click of a button, your users can share their thoughts and ideas ab…

Usabilla leads on user satisfaction with a 3.8-star rating across 10 reviews.

Crowdfire vs Usabilla — at a glance

FeatureCrowdfireUsabilla
Rating3.1 / 53.8 / 5
Reviews8510
Starting price$7.48 /MonthContact for pricing
Free trial No No
Free version No No
Best forIndividuals, Freelancers / Consultants, Large EnterprisesLarge Enterprises, Medium Business
CategorySocial Media Management SoftwareExperience Management Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modesBusiness Hours, OnlineOnline
CertificationsGDPRGDPR
Data residencyUSGlobal

Key differences between Crowdfire and Usabilla

  • Pricing: Crowdfire starts at $7.48 /Month. Usabilla pricing is not publicly listed.
  • Target audience: Crowdfire is built for Individuals and Freelancers / Consultants, while Usabilla targets Large Enterprises and Medium Business.
  • User satisfaction: Usabilla scores higher with a 3.8-star average.
  • Deployment: Crowdfire supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Usabilla supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Crowdfire vs Usabilla — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Social Media Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

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Biggest differences

Start here before you go deeper into features.

Crowdfire

Best for small teams automating social engagement on Facebook and Twitter.

Choose if
  • You are a small business or freelancer managing multiple social accounts.
  • You want automated liking, commenting, and sharing to boost engagement.
  • You prefer a simple, easy-to-use tool with a freemium pricing model.
Consider alternatives if
  • You require advanced analytics and detailed social media reporting.
  • You need comprehensive multi-channel campaign management for large teams.

Usabilla

Best for enterprise teams collecting targeted website user feedback.

Choose if
  • You need seamless integration of a customizable feedback button on your website.
  • Your focus is on gathering user comments tied to specific website elements.
  • You represent a mid-sized to large company aiming to optimize digital channels.
Consider alternatives if
  • You are a small business with a limited budget seeking low-cost solutions.
  • You require advanced analytics and detailed reporting out-of-the-box without customization.

Crowdfire: Best for small teams automating social engagement on Facebook and Twitter. Usabilla: Best for enterprise teams collecting targeted website user feedback.

Description

Crowdfire is a Social Media Management tool with Analytics to help user grow their social media presence. The software keeps track of posts and automatically likes, comments and shares them ... Read More about Crowdfire

Usabilla is a cloud-based enterprise feedback management solution that helps you to optimize your digital channels with customer feedback. With just the click of a button, your users can ... Read More about Usabilla

Entry Level Pricing

  • Starts from $7.48 , yearly
  • Not Available

Free Trial Availability

  • No free trial
  • No free trial

SpotScore

What's this? ↗

9.4/10

Not Available

User Ratings

Based on verified Spotsaas reviews

3.15

(85)

3.8

(10)

Best Company Size

1-50 employees51-500 employees
51-500 employees500+ employees
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Software Demo

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Step 1 of 4

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How do Crowdfire and Usabilla Compare on Features?

Total Features

9 Features

7 Features

Unique Features

No unique features

No unique features

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Compare Crowdfire and Usabilla on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $7.48 , yearly
      • Not Available

      Pricing Plans

      • Free

        Free

        • Number of accounts linked: 3

        • Supported social networks: Twitter, Facebook, Linkedln, Instagram

        • Scheduled posts per account: 10

        Show more +

      • Plus

        $9.99

        /month

        • Number of accounts linked: 5

        • Supported social networks: Twitter, Facebook, Linkedln, Pinterest, Instagram

        • Scheduled posts per account: 100

        Show more +

      • Premium

        $49.99

        /month

        • Number of accounts linked: 10

        • Supported social networks: Twitter, Facebook, Linkedln, Pinterest, Instagram

        • Scheduled posts per account: 100

        Show more +

      • Browse all pricing plans
      • Not Available

      Pricing Page

      Crowdfire pricing
      Usabilla pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Mac
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Mac

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Global

      Crowdfire User Reviews & Rating Comparison

      User Ratings

      3.8

      (based on 10 reviews)

      Rating Distribution

      60

      30

      6

      2

      30

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users appreciate Crowdfire's ease of use and automation features but express concerns about limited analytics and inconsistent performance.

      What buyers like

      • Ease of use
      • Automation of social interactions
      • Free plan availability

      Common complaints

      • Limited analytics
      • Mixed user satisfaction

      Buyer sentiment

      Buyers appreciate the ease of embedding feedback tools but note limited transparency and feature depth.

      What buyers like

      • Ease of website integration
      • User-friendly feedback submission
      • Enterprise scalability

      Common complaints

      • Lack of pricing transparency
      • Limited detailed user feedback

      Pros and Cons

      • Automated liking, commenting, and sharing on Facebook and Twitter

      • Easy to use interface for managing social media presence

      • Freemium pricing model allowing initial free use

      • Limited advanced analytics and reporting capabilities

      • Lower overall user rating indicating mixed satisfaction

      • Easy integration of feedback button into websites

      • Enables users to comment on specific parts of a website

      • Cloud-based solution suitable for enterprise scale

      • Pricing is not publicly available, requiring sales contact

      • Limited publicly available user reviews and detailed feature info

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Crowdfire or Usabilla? Tell buyers what actually differs.

      List of Customers

      Customers

      No Customers information available.

      Bandwidth

      Bandwidth

      Lufthansa

      Lufthansa

      KLM

      KLM

      Media and Screenshots

      Screenshots

      Mentions

      3 Screenshots

      Details

      3 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      2 Videos

      Top Alternatives to Crowdfire and Usabilla in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Crowdfire or Usabilla?
      Usabilla edges out the other on user ratings (3.8 vs 3.1). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Crowdfire and Usabilla offer a free trial?
      Neither Crowdfire nor Usabilla currently lists a free trial.
      What is the starting price of Crowdfire vs Usabilla?
      Crowdfire starts at $7.48 /Month. Usabilla starts at Contact for pricing.
      What are the top alternatives to Crowdfire?
      Top alternatives to Crowdfire include Zoho Social, SocialBee, Buffer, SMhack, Hootsuite.
      What are the top alternatives to Usabilla?
      Top alternatives to Usabilla include UserFace, Qualified, GetFeedy, feedback.farm, Workvivo.