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Compare ConverSight.ai vs ContactEngine

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ContactEngine - Conversation Intelligence Software
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Overview

Description

ConverSight.ai is an AI-driven supply chain optimization platform that pairs insights from diverse datasets to streamline repetitive processes and recommend the most sensible solution. By ... Read More

ContactEngine is an advanced conversational AI that revolutionizes customer service. Customers can interact through their choice of channels, enabling faster and more efficient operations ... Read More

Free Trial Availability
  • No free trial
  • No free trial
User Ratings

4.7

(16)
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Software Demo

Demo

Features

Total Features

10 Features

10 Features

Unique Features
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      Pricing

      Pricing Option
          Pricing Plans
          • Not Available
          • Not Available

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Not Available
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          User Reviews

          User Ratings

          No reviews available for the product

          Rating Distribution

          Excellent

          26

          Very Good

          4

          Good

          0

          Poor

          0

          Terible

          0

          No reviews available for the product

          Expert's Review generated by AI

          ConverSight has garnered a wave of positive feedback over the past year, with users highlighting its fast development, fresh perspectives, and sharp staff. The platform's versatility stands out, ...Read more

          ContactEngine is a compelling solution for organizations seeking to modernize customer service through proactive, AI-powered conversations. Its standout feature is the ability to anticipate ...Read more

          Pros and Cons
          • Versatile platform with a range of applications seamlessly integrating into various operations.

          • Responsive and knowledgeable staff providing excellent customer experience.

          • Custom dashboard for instant access to daily information.

          • Intuitive data extraction and management, user-friendly even for non-developers.

          • Personal attention may not always be as timely as desired.

          • Limited marketplace for additional apps and connectors.

          • ContactEngine doesn’t wait for customers to reach out—it anticipates their needs and initiates conversations, drastically improving responsiveness and reducing customer effort.

          • With support for multiple communication channels, users can interact using their preferred method—be it SMS, email, or voice—enhancing accessibility and satisfaction.

          • The platform uses advanced AI to hold intelligent, context-aware conversations, making customer interactions feel more personalized and human.

          • By automating routine inquiries and outreach, ContactEngine helps organizations reduce support costs and redirect human agents to more complex tasks.

          • Initial setup and integration with existing CRM or ERP systems might require significant IT involvement and technical understanding.

          • Although basic insights are available, more advanced, real-time, or customizable analytics dashboards may be limited without additional tools or upgrades.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers
          M

          M

          Cargill

          Cargill

          CEAT

          CEAT

          No Customers information available.

          Media and Screenshots

          Screenshots

          No screenshots available.

          ContactEngine

          2 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          2 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Neither ConverSight.ai nor ContactEngine offers a free trial.

          ConverSight.ai is designed for Large Enterprises, Medium Business and Small Business.

          ContactEngine is designed for Large Enterprises, Medium Business and Small Business.

          Pricing details for both ConverSight.ai and ContactEngine are unavailable at this time. Contact the respective providers for more information.

          Some top alternatives to ConverSight.ai includes NordPass, Conversational AI Bot, OneBot, DataChat, Sona.AI, Observe.AI, Cognigy Insights, Convin and Avoma.

          Some top alternatives to ContactEngine includes GenieTalk.ai, NordPass, Konverse AI, Conversational AI Bot, OneBot, Kindly Conversion Optimization, Convin, Avoma and Gong.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].