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Compare ContactEngine vs KNO By Alltius

ContactEngine - Conversation Intelligence Software
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Overview

Description

ContactEngine is an advanced conversational AI that revolutionizes customer service. Customers can interact through their choice of channels, enabling faster and more efficient operations ... Read More

KNO by Alltius is the game-changer when it comes to finding accurate solutions quickly. This cutting-edge AI-driven no-code assistant is here to revolutionize the process. People can now ... Read More

Free Trial Availability
  • No free trial
  • No free trial
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Software Demo

Demo

Features

Total Features

10 Features

7 Features

Unique Features
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      Pricing

      Pricing Option
          Pricing Plans
          • Not Available
          • Not Available

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Not Available
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          User Reviews

          Expert's Review generated by AI

          ContactEngine is a compelling solution for organizations seeking to modernize customer service through proactive, AI-powered conversations. Its standout feature is the ability to anticipate ...Read more

          KNO by Alltius is a powerful and intuitive AI assistant that redefines how users access information. Its no-code approach makes advanced AI capabilities available to everyone, eliminating ...Read more

          Pros and Cons
          • ContactEngine doesn’t wait for customers to reach out—it anticipates their needs and initiates conversations, drastically improving responsiveness and reducing customer effort.

          • With support for multiple communication channels, users can interact using their preferred method—be it SMS, email, or voice—enhancing accessibility and satisfaction.

          • The platform uses advanced AI to hold intelligent, context-aware conversations, making customer interactions feel more personalized and human.

          • By automating routine inquiries and outreach, ContactEngine helps organizations reduce support costs and redirect human agents to more complex tasks.

          • Initial setup and integration with existing CRM or ERP systems might require significant IT involvement and technical understanding.

          • Although basic insights are available, more advanced, real-time, or customizable analytics dashboards may be limited without additional tools or upgrades.

          • KNO by Alltius eliminates the complexity of traditional support tools by providing a no-code solution, making it accessible for users across all technical skill levels.

          • The platform excels at delivering concise, reliable responses in real-time, significantly reducing search times and enhancing productivity.

          • Its advanced AI ensures high accuracy in responses, empowering users to make informed decisions quickly.

          • KNO provides robust support through intelligent automation, streamlining customer service and internal query resolution processes.

          • Based on available information, KNO focuses narrowly on AI-assisted Q&A and lacks broader features like calendar scheduling, document management, or analytics dashboards.

          • The current version may not cater to global teams requiring multilingual capabilities.

          Customers

          Customers

          No Customers information available.

          Meta

          Meta

          BCG

          BCG

          Rippling

          Rippling

          Media and Screenshots

          Screenshots
          ContactEngine

          2 Screenshots

          KNO by alltius

          3 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          1 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Neither ContactEngine nor KNO By Alltius offers a free trial.

          ContactEngine is designed for Large Enterprises, Medium Business and Small Business.

          KNO By Alltius is designed for Large Enterprises, Medium Business and Small Business.

          Pricing details for both ContactEngine and KNO By Alltius are unavailable at this time. Contact the respective providers for more information.

          Some top alternatives to ContactEngine includes GenieTalk.ai, NordPass, Konverse AI, Conversational AI Bot, OneBot, Kindly Conversion Optimization, Convin, Avoma and Gong.

          Some top alternatives to KNO By Alltius includes Verizon Knowledge Assist, KLoBot, Cognigy Insights, Avoma and AskAI.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].