ConnectWise Control vs ManageEngine OpManager MSP Comparison
ConnectWise Control
Starting at $33 /month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
ConnectWise Control is a robust, browser-based remote access solution designed to support IT professionals, help desk teams, and support technicians in delivering seamless assistance to endpoints across any location. It…
ManageEngine OpManager MSP
Starting at $795
- Free Trial
- Large Enterprises
- Medium Business
ManageEngine OpManager MSP is the perfect tool for service providers and IT admins to observe and control their customers' networks. From one convenient location, it can track over 2000 metrics of several 10,000 device v…
ConnectWise Control leads on user satisfaction with a 4.5-star rating across 3,817 reviews.
ConnectWise Control vs ManageEngine OpManager MSP — at a glance
| Feature | ConnectWise Control | ManageEngine OpManager MSP |
|---|---|---|
| Rating | 4.5 / 5 | — |
| Reviews | 3,817 | — |
| Starting price | $33 /month | $795 |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Freelancers / Consultants, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business |
| Category | Remote Access Software | Network Monitoring Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Installed - Windows |
| API | Available | Available |
| Support modes | Business Hours, Online | Online |
| Certifications | SOC 2, HIPAA, GDPR | GDPR |
| Data residency | Global | US |
Key differences between ConnectWise Control and ManageEngine OpManager MSP
- Pricing: ConnectWise Control starts at $33 /month, while ManageEngine OpManager MSP starts at $795.
- Target audience: ConnectWise Control is built for Freelancers / Consultants and Large Enterprises, while ManageEngine OpManager MSP targets Large Enterprises and Medium Business.
- Deployment: ConnectWise Control supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; ManageEngine OpManager MSP supports SaaS/Web/Cloud, Installed - Windows.
ConnectWise Control vs ManageEngine OpManager MSP — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Remote Access Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Best for IT teams needing secure, feature-rich remote support with flexible workflows.
- You require advanced remote support tools like file transfer and multi-monitor viewing.
- Your team values strong security with encryption and user authentication.
- You want seamless browser-based access without installing client software.
- Your organization depends heavily on telephone-based support channels.
- You need a very simple, minimal remote access tool with low learning curve.
Best for MSPs needing scalable, comprehensive multi-customer network monitoring.
- You manage multiple customers’ networks with thousands of devices needing real-time monitoring.
- You require customizable dashboards to visualize diverse network metrics clearly.
- You need advanced network configuration management and compliance features via NCM add-on.
- You are a small team or company needing simple, low-complexity network monitoring.
- You require transparent, upfront pricing without engaging sales for quotes.
ConnectWise Control: Best for IT teams needing secure, feature-rich remote support with flexible workflows. ManageEngine OpManager MSP: Best for MSPs needing scalable, comprehensive multi-customer network monitoring.
Description | ConnectWise Control is a robust, browser-based remote access solution designed to support IT professionals, help desk teams, and support technicians in delivering seamless assistance to ... Read More about ConnectWise Control | ManageEngine OpManager MSP is the perfect tool for service providers and IT admins to observe and control their customers' networks. From one convenient location, it can track over 2000 ... Read More about ManageEngine OpManager MSP |
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Entry Level Pricing |
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Free Trial Availability | ||
Spotsaas ScoreWhat's this? ↗ | 8.9/10 | 8.8/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 10-500 employeesMedium to Large Enterprises | 50 to 1,000 employeesMedium Business |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Seamless Remote Support: With ConnectWise Control, you can effortlessly provide remote assistance to your team and clients, ensuring quick resolutions to technical issues without the need for on-site visits. Your IT team can enhance productivity and minimize downtime.
- Robust Security Features: We understand that security is paramount. ConnectWise Control incorporates advanced encryption and user authentication measures, giving you peace of mind while accessing sensitive data remotely.
- User-Friendly Interface: Both your technicians and end-users will appreciate the intuitive design of ConnectWise Control. It simplifies the remote support process, allowing your team to focus on problem-solving rather than navigating complex software.
- Comprehensive Network Monitoring: With ManageEngine OpManager MSP, we can effortlessly monitor our entire network infrastructure. It provides real-time visibility into performance metrics, ensuring we stay proactive rather than reactive.
- Scalability for Managed Service Providers: Whether managing a handful of clients or hundreds, OpManager MSP scales seamlessly to meet our needs. This flexibility allows us to grow our services without worrying about network management limitations.
- Customizable Dashboards: I love how user-friendly the customizable dashboards are. They enable us to visualize critical data at a glance, allowing both our team and clients to understand network health and performance easily.
Best fit
- 10 to 500 employees
- IT Services, Managed Service Providers (MSPs), Cybersecurity, Healthcare, and Education
- Typical users encompass roles such as IT Support Technicians, Help Desk Specialists, System Administrators, and Network Engineers
- 50 to 1,000 employees
- IT Services, Telecommunications, Managed Service Providers (MSPs), Healthcare IT, and Education Technology
- Network Administrators, IT Managers, System Administrators, and Operations Managers
Reasons buyers look elsewhere
- Users may seek alternatives due to pricing concerns, as some find ConnectWise Control to be on the higher end for their budget, prompting a search for more cost-effective remote support solutions.
- A desire for enhanced user interface and experience can drive users to explore alternatives that offer a more intuitive design, making it easier for both technicians and clients to navigate.
- Organizations with specific compliance requirements might look for alternatives that offer tailored features or integrations better suited to meet industry regulations, ensuring they maintain necessary standards.
- Users may seek alternatives due to budget constraints, as some other network management solutions offer similar features at a lower cost, making them more attractive for small to mid-sized managed service providers.
- The complexity of OpManager MSP's interface can be a barrier for teams looking for simpler, more intuitive solutions that allow for quicker onboarding and easier navigation for new users.
- Organizations with specific compliance or reporting needs might find that alternative tools provide better customization options and tailored features to meet industry-specific requirements without extensive configuration.
Software Demo
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How do ConnectWise Control and ManageEngine OpManager MSP Compare on Features?
Total Features | 6 Features | 11 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare ConnectWise Control and ManageEngine OpManager MSP on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
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HIPAA | ✓ Yes | — |
GDPR | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes |
Data Residency | 🌐 Global | 🇺🇸 US |
ConnectWise Control User Reviews & Rating Comparison
User Ratings | No reviews available for the product | |
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Rating Distribution | No reviews available for this product | |
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall, users praise ConnectWise Control for its powerful feature set and security, though some find the learning curve and support options challenging. What buyers like
Common complaints
| Buyer sentiment Users appreciate the tool's comprehensive monitoring capabilities and scalability but note the complexity and pricing opacity as concerns. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Screenshots |  12 Screenshots |  3 Screenshots |
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Videos |  3 Videos |  1 Videos |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, ConnectWise Control or ManageEngine OpManager MSP?
- ConnectWise Control edges out the other on user ratings (4.5 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do ConnectWise Control and ManageEngine OpManager MSP offer a free trial?
- Yes, both ConnectWise Control and ManageEngine OpManager MSP offer a free trial.
- What is the starting price of ConnectWise Control vs ManageEngine OpManager MSP?
- ConnectWise Control starts at $33 /month. ManageEngine OpManager MSP starts at $795.
- What are the top alternatives to ConnectWise Control?
- Top alternatives to ConnectWise Control include Zoho Assist, ScreenMeet, RemotePC, BeyondTrust Remote Support, TeamViewer.
- What are the top alternatives to ManageEngine OpManager MSP?
- Top alternatives to ManageEngine OpManager MSP include Ne.Mo. Network Monitoring, PRTG Network Monitor, Spiceworks Network Monitor, NetBeez, Nagios Network Analyzer.