Confluence vs Google Chat Comparison
Confluence
Starting at $8.33 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
Confluence is a web-based application that includes all the project management features of Confluence Server plus an added dose of new collaboration capabilities. You can play a central role in organizing your team's pro…
Google Chat
Starting at $6 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
Google Chat is a business instant messaging solution that is easy to use and allows Google to provide support. This software offers immediate access to Google Support through live chat features as well as providing addit…
Google Chat leads on user satisfaction with a 4.3-star rating across 2,400 reviews.
Confluence vs Google Chat — at a glance
| Feature | Confluence | Google Chat |
|---|---|---|
| Rating | 4.1 / 5 | 4.3 / 5 |
| Reviews | 7,140 | 2,400 |
| Starting price | $8.33 /User/Month | $6 /User/Month |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Enterprise Wiki Software | Business Instant Messaging Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available |
| Support modes | 24/7 (Live rep), Online | 24/7 (Live rep), Business Hours, Online |
| Certifications | SOC 2, HIPAA, GDPR, ISO 27001 | SOC 2, HIPAA, GDPR, ISO 27001 |
| Data residency | Global | Global |
Key differences between Confluence and Google Chat
- Pricing: Confluence starts at $8.33 /User/Month, while Google Chat starts at $6 /User/Month.
- User satisfaction: Google Chat scores higher with a 4.3-star average.
- Deployment: Confluence supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Google Chat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Confluence vs Google Chat — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Enterprise Wiki Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Best for centralized knowledge sharing and collaboration in mid-to-large remote teams.
- You need a flexible, centralized knowledge repository for project documentation.
- Your team requires strong collaboration tools tailored for remote and distributed work.
- You want seamless integration with Atlassian products and popular third-party tools.
- You are a very small team with minimal documentation or collaboration needs.
- You require highly specialized or industry-specific project management features out of the box.
Large Enterprises, Medium Business, Small Business
Confluence typically suits Large Enterprises and Medium Business. Google Chat tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Confluence is a web-based application that includes all the project management features of Confluence Server plus an added dose of new collaboration capabilities. You can play a central ... Read More about Confluence | Google Chat is a business instant messaging solution that is easy to use and allows Google to provide support. This software offers immediate access to Google Support through live chat ... Read More about Google Chat |
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Entry Level Pricing |
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Free Trial Availability | ||
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 51-500 employees500+ employees | — |
Get pricing help | Get pricing help |
Software Demo
Demo |  Google Chat has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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Compare Confluence and Google Chat on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
|---|---|---|
HIPAA | ✓ Yes | ✓ Yes |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes |
Data Residency | 🌐 Global | 🌐 Global |
Confluence User Reviews & Rating Comparison
User Ratings | 4.3 (based on 2400 reviews) | |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlights Confluence's collaboration and knowledge management strengths, tempered by concerns about pricing transparency and complexity. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 2400 reviews, with strong overall satisfaction. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Screenshots |  5 Screenshots |  1 Screenshots |
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Videos |  3 Videos | No videos available. |
Top Alternatives to Confluence and Google Chat in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Confluence or Google Chat?
- Google Chat edges out the other on user ratings (4.3 vs 4.1). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Confluence and Google Chat offer a free trial?
- Yes, both Confluence and Google Chat offer a free trial.
- What is the starting price of Confluence vs Google Chat?
- Confluence starts at $8.33 /User/Month. Google Chat starts at $6 /User/Month.
- What are the top alternatives to Confluence?
- Top alternatives to Confluence include Jira, Microsoft SharePoint, Google Workspace, GitBook, Zoho Wiki.
- What are the top alternatives to Google Chat?
- Top alternatives to Google Chat include Microsoft Teams, Slack, Glip, MeetSpace, Output Messenger.