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Cloudbeds vs PMS Cloud Comparison

Last updated:

Cloudbeds

4.3(63 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Cloudbeds Hotel Management Software, a powerful and cost-effective solution for hotels to manage their business on the cloud. Cloudbeds offers all the features and functions that any hotel needs in a software package tha…

PMS Cloud

4.6(2 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

PMS Cloud is a complete hospitality solution for the cloud. With one easy login, PMS Cloud users can have access to their whole business from anywhere in the world on any web-enabled device. PMS Cloud makes it easier tha…

PMS Cloud leads on user satisfaction with a 4.6-star rating across 2 reviews.

SpotSaaS Analysis

CloudbedsPMS Cloud

The core difference lies in Cloudbeds being tailored for small to medium-sized hotels with a focus on user-friendly cloud management and strong customer support, while PMS Cloud lacks specific details on its target audience and features. Ideal buyers for Cloudbeds are small to medium hotel operators seeking streamlined operations and personalized support, whereas PMS Cloud may appeal to businesses looking for flexible property management solutions without defined parameters.

- Best for small to medium hotels - Offers easy, cloud-based management - Strong customer support and onboarding - Ideal for B&Bs and hostels - Focus on streamlined operations - Personalized service during adoption

- Details on target audience not specified - Lacks information on features and pricing - May suit businesses seeking flexibility - No specific ideal buyer listed - Information on company sizes not provided - Unclear focus on operational management

Cloudbeds vs PMS Cloud — at a glance

FeatureCloudbedsPMS Cloud
Rating4.3 / 54.6 / 5
Reviews632
Starting priceContact for pricingContact for pricing
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryHotel Management SoftwareHotel Management Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailable
Support modes24/7 (Live rep), Online24/7 (Live rep)
CertificationsSOC 2, GDPRSOC 2
Data residencyGlobalGlobal

Key differences between Cloudbeds and PMS Cloud

  • Free trial: PMS Cloud offers a free trial; Cloudbeds does not.
  • User satisfaction: PMS Cloud scores higher with a 4.6-star average.
  • Deployment: Cloudbeds supports SaaS/Web/Cloud; PMS Cloud supports SaaS/Web/Cloud.

Cloudbeds vs PMS Cloud — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Hotel Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Cloudbeds - Hotel Management Software
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PMS Cloud - Hotel Management Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

Cloudbeds

Best for small to medium hotels needing easy, cloud-based management with strong support.

Choose if
  • You run a small or medium-sized hotel, B&B, or hostel seeking streamlined operations.
  • You prioritize exceptional, personalized customer service and onboarding during software adoption.
  • You want a user-friendly platform focused specifically on hotel management tasks.
Consider alternatives if
  • You require robust mobile app functionality for extensive on-the-go management.
  • You need a wide variety of third-party integrations or advanced customization options.

PMS Cloud

Best for

Large Enterprises, Medium Business, Small Business

Cloudbeds typically suits Large Enterprises and Medium Business. PMS Cloud tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Cloudbeds Hotel Management Software, a powerful and cost-effective solution for hotels to manage their business on the cloud. Cloudbeds offers all the features and functions that any hotel ... Read More about Cloudbeds

PMS Cloud is a complete hospitality solution for the cloud. With one easy login, PMS Cloud users can have access to their whole business from anywhere in the world on any web-enabled ... Read More about PMS Cloud

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

9.8/10

7.5/10

User Ratings

Based on verified Spotsaas reviews

4.3

(63)

4.6

(2)

Best Company Size

Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

PMS Cloud has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Cloudbeds and PMS Cloud Compare on Features?

Total Features

13 Features

2 Features

Unique Features

No unique features

No unique features

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Compare Cloudbeds and PMS Cloud on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Cloudbeds pricing
      PMS Cloud pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Small Business
      • Medium Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Small Business
      • Medium Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      Cloudbeds User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      210

      8

      1

      3

      8

      2

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally express positive sentiment focused on excellent customer support and ease of use, tempered by concerns about mobile app limitations and integration options.

      What buyers like

      • Customer service
      • Ease of use
      • Personalized onboarding

      Common complaints

      • Mobile app functionality
      • Limited app marketplace

      Buyer sentiment

      Buyer sentiment is very strong across 2 reviews, with consistently positive feedback.

      What buyers like

      • Cloud-based access
      • Comprehensive management tools
      • Real-time updates

      Common complaints

      • Limited offline functionality
      • May require training
      • Subscription costs

      Pros and Cons

      • Exceptional and responsive customer service with knowledgeable support staff

      • User-friendly platform with clear explanations and easy-to-understand features

      • Personalized onboarding and training tailored to user needs

      • Mobile application functionality needs improvement for better on-the-go management

      • Limited app marketplace restricting customization options

      • Access from any device with internet

      • Comprehensive features for all hotel operations

      • Real-time data for informed decision-making

      • Requires stable internet connection

      • Potential learning curve for new users

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Willow House

      Willow House

      The Lodges on Vashon

      The Lodges on Vashon

      Ranchlands

      Ranchlands

      No Customers information available.

      Media and Screenshots

      Screenshots

      Software Built Just for Vacation Rentals

      2 Screenshots

      screenshots

      4 Screenshots

      Videos

      video-0

      3 Videos

      No videos available.

      Top Alternatives to Cloudbeds and PMS Cloud in 2026

      Expand your shortlist

      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Cloudbeds or PMS Cloud?
      PMS Cloud edges out the other on user ratings (4.6 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Cloudbeds and PMS Cloud offer a free trial?
      PMS Cloud offers a free trial. Cloudbeds does not.
      What is the starting price of Cloudbeds vs PMS Cloud?
      Cloudbeds starts at Contact for pricing. PMS Cloud starts at Contact for pricing.
      What are the top alternatives to Cloudbeds?
      Top alternatives to Cloudbeds include NewBook, eZee Absolute, 5stelle*, MyHotelLine PMS, KWHotel.
      What are the top alternatives to PMS Cloud?
      Top alternatives to PMS Cloud include Cloudbeds, Hotello PMS, mycloud PMS, Cloud Hotel ERP, SkyTouch Hotel OS.

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