Cloudbeds vs NewBook Comparison
Cloudbeds
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Cloudbeds Hotel Management Software, a powerful and cost-effective solution for hotels to manage their business on the cloud. Cloudbeds offers all the features and functions that any hotel needs in a software package tha…
NewBook
Starting at Contact for pricing
- Large Enterprises
- Medium Business
NewBook is a hospital management software that is easy to use and install, yet powerful enough to manage the most complex procedures. It creates custom reports based on any customer or supplier information, allowing each…
Cloudbeds leads on user satisfaction with a 4.3-star rating across 63 reviews.
SpotSaaS Analysis
CloudbedsNewBook
The core difference between Cloudbeds and NewBook lies in their focus on ease of use versus customization; Cloudbeds is ideal for small to medium hotels seeking straightforward management solutions, while NewBook caters to medium to large enterprises that require extensive customization and reporting capabilities. Cloudbeds is best suited for those valuing strong customer support, whereas NewBook is ideal for businesses needing tailored operational processes.
- Best for small to medium hotels, B&Bs, or hostels - Focuses on easy, cloud-based management - Offers strong customer support and onboarding - Streamlines hotel operations - Ideal for users prioritizing simplicity - Enhances operational efficiency with minimal complexity
- Best for medium businesses and large enterprises - Provides highly customizable management solutions - Features detailed custom reporting tools - Configurable admission processes with unlimited sub-sections - Ideal for users needing tailored operational insights - Supports complex hotel operations with flexibility
Cloudbeds vs NewBook — at a glance
| Feature | Cloudbeds | NewBook |
|---|---|---|
| Rating | 4.3 / 5 | — |
| Reviews | 63 | — |
| Starting price | Contact for pricing | Contact for pricing |
| Free trial | No | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Hotel Management Software | Hotel Management Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud |
| API | Available | Available |
| Support modes | 24/7 (Live rep), Online | 24/7 (Live rep), Business Hours, Online |
| Certifications | SOC 2, GDPR | — |
| Data residency | Global | Global |
Key differences between Cloudbeds and NewBook
- Deployment: Cloudbeds supports SaaS/Web/Cloud; NewBook supports SaaS/Web/Cloud.
Cloudbeds vs NewBook — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Hotel Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Biggest differences
Start here before you go deeper into features.
Best for small to medium hotels needing easy, cloud-based management with strong support.
- You run a small or medium-sized hotel, B&B, or hostel seeking streamlined operations.
- You prioritize exceptional, personalized customer service and onboarding during software adoption.
- You want a user-friendly platform focused specifically on hotel management tasks.
- You require robust mobile app functionality for extensive on-the-go management.
- You need a wide variety of third-party integrations or advanced customization options.
Best for hotels needing highly customizable management and reporting tools.
- You require detailed custom reports tailored to customer and supplier data.
- Your hotel operations need configurable admission processes with unlimited sub-sections.
- You want a solution that balances ease of installation with handling complex procedures.
- You need transparent, fixed pricing rather than quotation-based pricing.
- You prefer out-of-the-box integrations and simpler, standardized workflows.
Cloudbeds: Best for small to medium hotels needing easy, cloud-based management with strong support. NewBook: Best for hotels needing highly customizable management and reporting tools.
Description | Cloudbeds Hotel Management Software, a powerful and cost-effective solution for hotels to manage their business on the cloud. Cloudbeds offers all the features and functions that any hotel ... Read More about Cloudbeds | NewBook is a hospital management software that is easy to use and install, yet powerful enough to manage the most complex procedures. It creates custom reports based on any customer or ... Read More about NewBook |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 9.8/10 | 9.2/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessMedium Business | Medium BusinessLarge Enterprises |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do Cloudbeds and NewBook Compare on Features?
Total Features | 13 Features | 14 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Cloudbeds and NewBook on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
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Pricing Page |  | Pricing information not available |
Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
|---|---|---|
HIPAA | ✗ No | ✗ No |
GDPR | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Audit Logs | ✓ Yes | — |
Data Residency | 🌐 Global | 🌐 Global |
Cloudbeds User Reviews & Rating Comparison
User Ratings | No reviews available for the product | |
|---|---|---|
Rating Distribution | No reviews available for this product | |
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally express positive sentiment focused on excellent customer support and ease of use, tempered by concerns about mobile app limitations and integration options. What buyers like
Common complaints
| Buyer sentiment No publicly available user reviews or ratings to summarize buyer sentiment. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Willow House  The Lodges on Vashon  Ranchlands |  CreekFire Motor Ranch  Prime Pet Friendly Tourist Park  Shiralea Backpackers Resort |
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Media and Screenshots
Screenshots |  2 Screenshots | No screenshots available. |
|---|---|---|
Videos |  3 Videos |  6 Videos |
Top Alternatives to Cloudbeds and NewBook in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Cloudbeds or NewBook?
- Cloudbeds edges out the other on user ratings (4.3 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Cloudbeds and NewBook offer a free trial?
- Neither Cloudbeds nor NewBook currently lists a free trial.
- What is the starting price of Cloudbeds vs NewBook?
- Cloudbeds starts at Contact for pricing. NewBook starts at Contact for pricing.
- What are the top alternatives to Cloudbeds?
- Top alternatives to Cloudbeds include NewBook, eZee Absolute, 5stelle*, MyHotelLine PMS, KWHotel.
- What are the top alternatives to NewBook?
- Top alternatives to NewBook include Cloudbeds, eZee Absolute, 5stelle*, MyHotelLine PMS, KWHotel.