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Cloudbeds vs Maestro PMS Comparison

Last updated:

Cloudbeds

4.3(63 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Cloudbeds Hotel Management Software, a powerful and cost-effective solution for hotels to manage their business on the cloud. Cloudbeds offers all the features and functions that any hotel needs in a software package tha…

Maestro PMS

3.6(36 reviews)

Starting at Contact for pricing

  • Individuals
  • Large Enterprises

The Maestro PMS is a complete, easy-to-use and fully integrated Hotel Management System suite. This powerful tools will help to optimize hotel's profitability in all its aspects: increase the yield per room, reduce house…

Cloudbeds leads on user satisfaction with a 4.3-star rating across 63 reviews.

Cloudbeds vs Maestro PMS — at a glance

FeatureCloudbedsMaestro PMS
Rating4.3 / 53.6 / 5
Reviews6336
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessIndividuals, Large Enterprises, Medium Business
CategoryHotel Management SoftwareHotel Management Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modes24/7 (Live rep), Online24/7 (Live rep), Business Hours, Online
CertificationsSOC 2, GDPR
Data residencyGlobalUS

Key differences between Cloudbeds and Maestro PMS

  • Target audience: Cloudbeds is built for Large Enterprises and Medium Business, while Maestro PMS targets Individuals and Large Enterprises.
  • User satisfaction: Cloudbeds scores higher with a 4.3-star average.
  • Deployment: Cloudbeds supports SaaS/Web/Cloud; Maestro PMS supports SaaS/Web/Cloud, Installed - Windows, Installed - Mac.

Cloudbeds vs Maestro PMS — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Hotel Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Cloudbeds - Hotel Management Software
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Talk to an expert
Maestro PMS - Hotel Management Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Cloudbeds

Best for small to medium hotels needing easy, cloud-based management with strong support.

Choose if
  • You run a small or medium-sized hotel, B&B, or hostel seeking streamlined operations.
  • You prioritize exceptional, personalized customer service and onboarding during software adoption.
  • You want a user-friendly platform focused specifically on hotel management tasks.
Consider alternatives if
  • You require robust mobile app functionality for extensive on-the-go management.
  • You need a wide variety of third-party integrations or advanced customization options.

Maestro PMS

Best for medium to large hotels needing integrated, real-time booking management.

Choose if
  • You manage multiple hotel properties requiring centralized notes and overview features.
  • Your team values a user-friendly interface with quick learning and setup.
  • You need comprehensive real-time website booking and rate control capabilities.
Consider alternatives if
  • You require a highly customizable PMS tailored to unique workflows.
  • You operate a small hotel or individual property needing a lightweight, fast system.

Cloudbeds: Best for small to medium hotels needing easy, cloud-based management with strong support. Maestro PMS: Best for medium to large hotels needing integrated, real-time booking management.

Description

Cloudbeds Hotel Management Software, a powerful and cost-effective solution for hotels to manage their business on the cloud. Cloudbeds offers all the features and functions that any hotel ... Read More about Cloudbeds

The Maestro PMS is a complete, easy-to-use and fully integrated Hotel Management System suite. This powerful tools will help to optimize hotel's profitability in all its aspects: increase ... Read More about Maestro PMS

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

9.8/10

8.9/10

User Ratings

Based on verified Spotsaas reviews

4.3

(63)

3.6

(36)

Best Company Size

Small BusinessMedium Business
Medium BusinessLarge Enterprises
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Get pricing help

Software Demo

Demo

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How do Cloudbeds and Maestro PMS Compare on Features?

Total Features

13 Features

13 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Cloudbeds and Maestro PMS on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Page

      Cloudbeds pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Large Enterprises
      • Small Business
      • Medium Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Small Business
      • Medium Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      Cloudbeds User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      210

      8

      1

      3

      8

      2

      5

      2

      1

      2

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally express positive sentiment focused on excellent customer support and ease of use, tempered by concerns about mobile app limitations and integration options.

      What buyers like

      • Customer service
      • Ease of use
      • Personalized onboarding

      Common complaints

      • Mobile app functionality
      • Limited app marketplace

      Buyer sentiment

      Buyers generally appreciate Maestro PMS for its ease of use and comprehensive booking features but express concerns about interface glitches and system sluggishness.

      What buyers like

      • Ease of use
      • Real-time booking capabilities
      • Error prevention through detailed prompts

      Common complaints

      • Interface glitches
      • System performance issues

      Pros and Cons

      • Exceptional and responsive customer service with knowledgeable support staff

      • User-friendly platform with clear explanations and easy-to-understand features

      • Personalized onboarding and training tailored to user needs

      • Mobile application functionality needs improvement for better on-the-go management

      • Limited app marketplace restricting customization options

      • User-friendly interface enabling quick learning and setup

      • Comprehensive real-time website booking and rate control features

      • Detailed prompts that reduce errors for beginner users

      • Interface glitches and limited ability to disable certain features

      • System performance slows down with prolonged use affecting transactions

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Willow House

      Willow House

      The Lodges on Vashon

      The Lodges on Vashon

      Ranchlands

      Ranchlands

      No Customers information available.

      Media and Screenshots

      Screenshots

      Software Built Just for Vacation Rentals

      2 Screenshots

      No screenshots available.

      Videos

      video-0

      3 Videos

      video-0

      2 Videos

      Top Alternatives to Cloudbeds and Maestro PMS in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Cloudbeds or Maestro PMS?
      Cloudbeds edges out the other on user ratings (4.3 vs 3.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Cloudbeds and Maestro PMS offer a free trial?
      Neither Cloudbeds nor Maestro PMS currently lists a free trial.
      What is the starting price of Cloudbeds vs Maestro PMS?
      Cloudbeds starts at Contact for pricing. Maestro PMS starts at Contact for pricing.
      What are the top alternatives to Cloudbeds?
      Top alternatives to Cloudbeds include NewBook, eZee Absolute, 5stelle*, MyHotelLine PMS, KWHotel.
      What are the top alternatives to Maestro PMS?
      Top alternatives to Maestro PMS include Cloudbeds, Innkey PMS, 5stelle*, MyHotelLine PMS, WebRezPro.

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