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ClickHelp vs Stonly Comparison

Last updated:

ClickHelp

4.7(52 reviews)

Starting at $150 /Month

  • Free Trial
  • Individuals
  • Large Enterprises

ClickHelp allows businesses and teams to author and collaborate on technical documents, creating an efficient and organized process. With its user-friendly interface and powerful features, businesses can save time and cr…

Stonly

4.8(78 reviews)

Starting at $29 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Stonly is a unique software that helps businesses create interactive guides for their customers. With a step by step approach, it guides customers through activation, issue resolution, and success in various tasks. The s…

Stonly leads on user satisfaction with a 4.8-star rating across 78 reviews.

ClickHelp vs Stonly — at a glance

FeatureClickHelpStonly
Rating4.7 / 54.8 / 5
Reviews5278
Starting price$150 /Month$29 /Month
Free trial Yes Yes
Free version No No
Best forIndividuals, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryHelp Desk SoftwareCustomer Self-Service Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailable—
Support modesOnlineOnline
CertificationsGDPR—
Data residency—Global

Key differences between ClickHelp and Stonly

  • Pricing: ClickHelp starts at $150 /Month, while Stonly starts at $29 /Month.
  • Target audience: ClickHelp is built for Individuals and Large Enterprises, while Stonly targets Large Enterprises and Medium Business.
  • User satisfaction: Stonly scores higher with a 4.8-star average.
  • Deployment: ClickHelp supports SaaS/Web/Cloud; Stonly supports SaaS/Web/Cloud.

ClickHelp vs Stonly — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Help Desk Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

ClickHelp - New SaaS Software
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Stonly - New SaaS Software
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ClickHelp vs Stonly: Biggest differences

Start here before you go deeper into features.

ClickHelp

Best for collaborative technical documentation with secure, easy content management.

Choose if
  • You need a user-friendly tool for technical writers and documentation teams.
  • You want efficient collaboration features for creating FAQs, manuals, and knowledge bases.
  • You require secure, globally hosted documentation with quick migration from other tools.
Consider alternatives if
  • Your team needs highly customized or complex workflow automation capabilities.
  • You require extensive offline editing or advanced integration features.

Stonly

Best for

Large Enterprises, Medium Business, Small Business

ClickHelp typically suits Individuals and Large Enterprises. Stonly tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

ClickHelp allows businesses and teams to author and collaborate on technical documents, creating an efficient and organized process. With its user-friendly interface and powerful features, ... Read More about ClickHelp

Stonly is a unique software that helps businesses create interactive guides for their customers. With a step by step approach, it guides customers through activation, issue resolution, and ... Read More about Stonly

Entry Level Pricing

  • Starts from $150 , Billed Yearly
  • Starts from $29 , Billed Yearly

Free Trial Availability

User Ratings

Based on verified Spotsaas reviews

4.73

(52)

4.81

(78)

Best Company Size

Small BusinessLarge Enterprises
—
Get pricing help
Get pricing help

Software Demo

Demo

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How do ClickHelp and Stonly Compare on Features?

Total Features

7 Features

5 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare ClickHelp and Stonly on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $150 , Billed Yearly
      • $29 , Billed Yearly

      Pricing Plans

      • Starter

        • Unlimited projects

        • 500 topics (pages, articles)

        • 2 users for free

        Show more +

      • Growth

        • Unlimited projects

        • Unlimited topics (pages, articles)

        • 5 users for free

        Show more +

      • Professional

        • Unlimited projects

        • Unlimited topics (pages, articles)

        • 10 users for free

        Show more +

      • Basic (Help Content)

        • 5 Stonly guides

        • 1 user

        • Embed guides anywhere

        Show more +

      • Startup (Help Content)

        • Includes Basic plan features, plus

        • Up to 30 guides

        • Stonly chat widget

        Show more +

      • Business (Help Content)

        • Includes Startup plan features, plus

        • Unlimited guides

        • 5 users included

        Show more +

      • Browse all pricing plans

      Pricing Page

      ClickHelp pricing
      Stonly pricing

      ClickHelp vs Stonly: Other Details

      Organization Types supported

      • Small Business
      • Large Enterprises
      • Medium Business
      • Small Business
      • Large Enterprises
      • Medium Business

      Platforms Supported

      • Mobile - Android
      • Browser Based (Cloud)
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Browser Based (Cloud)
      • Mobile - iOS
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      ClickHelp vs Stonly Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      —
      ✗ No

      GDPR

      ✓ Yes
      —

      Single Sign-On (SSO)

      ✓ Yes
      —

      Data Encryption

      ✓ Yes
      —

      Data Residency

      —
      🌐 Global

      ClickHelp User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      53

      8

      1

      0

      0

      110

      7

      1

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyers generally appreciate ClickHelp for its ease of use and collaboration features but note some limitations in pricing clarity and advanced functionality.

      What buyers like

      • Ease of use
      • Collaboration capabilities
      • Secure and reliable hosting

      Common complaints

      • Pricing transparency
      • Limited advanced customization

      Buyer sentiment

      Buyer sentiment is very strong across 118 reviews, with consistently positive feedback.

      What buyers like

      • Reviewers consistently praise how easy Stonly is to use, learn, and implement, often without formal training.
      • The platform lets non-coders build interactive, step-by-step guides using an intuitive editor and CSS selector tool.
      • Customer support and CSMs are repeatedly highlighted as responsive and genuinely helpful.

      Pros and Cons

      • User-friendly interface that simplifies technical document authoring

      • Efficient collaboration features for team-based content creation

      • Secure hosting with encryption and global availability

      • Limited information on pricing transparency

      • Potential gaps in advanced customization or automation features

      • Reviewers consistently praise how easy Stonly is to use, learn, and implement, often without formal training.

      • The platform lets non-coders build interactive, step-by-step guides using an intuitive editor and CSS selector tool.

      • Customer support and CSMs are repeatedly highlighted as responsive and genuinely helpful.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used ClickHelp or Stonly? Tell buyers what actually differs.

      ClickHelp and Stonly Customers

      Customers

      CloudEndure

      CloudEndure

      IBM Cloud Video

      IBM Cloud Video

      Aditro

      Aditro

      Dashlane

      Dashlane

      Calendly

      Calendly

      Confrere

      Confrere

      Media and Screenshots

      Screenshots

      Projects

      4 Screenshots

      How health works in Vitally

      1 Screenshots

      Videos

      video-0

      3 Videos

      video-0

      2 Videos

      Top Alternatives to ClickHelp and Stonly in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, ClickHelp or Stonly?
      Stonly edges out the other on user ratings (4.8 vs 4.7). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
      Do ClickHelp and Stonly offer a free trial?
      Yes, both ClickHelp and Stonly offer a free trial.
      What is the starting price of ClickHelp vs Stonly?
      ClickHelp starts at $150 /Month. Stonly starts at $29 /Month.
      What are the top alternatives to ClickHelp?
      Top alternatives to ClickHelp include Zoho Desk, Casengo, GetHelp, Salesforce Service Cloud, Gorgias.
      What are the top alternatives to Stonly?
      Top alternatives to Stonly include LabiKnow, ProProfs Knowledge Base, Synthetix, Pega Customer Service, SessionStack.