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Cisco Jabber vs Rock vs Text Request Comparison

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Cisco Jabber

4.2(1,506 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Cisco Jabber allows business to chat, share files and other collaboration tools like presence, file transfer, video, voice and whiteboards with users on all major communication platforms from a business IM platform. With…

Rock

4.0(1 reviews)

Starting at $4.99 /Month

  • Large Enterprises
  • Medium Business

Rock is a business instant messaging software for personal and professional use. Its features include sending and receiving of short text messages, multimedia messaging including audio and video, secure protection of mes…

Text Request

4.5(190 reviews)

Starting at $59 /month

  • Large Enterprises
  • Medium Business

Text Request provides a versatile business messaging solution, allowing users to seamlessly communicate from their desktop using their office phone number. Whether you're an individual entrepreneur or part of a large cor…

Cisco Jabber leads on user satisfaction with a 4.2-star rating across 1,506 reviews.

Cisco Jabber vs Rock vs Text Request — at a glance

FeatureCisco JabberRockText Request
Rating4.2 / 54.0 / 54.5 / 5
Reviews1,5061190
Starting priceContact for pricing$4.99 /Month$59 /month
Free trial No No No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryBusiness Instant Messaging SoftwareBusiness Instant Messaging SoftwareBusiness Instant Messaging Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesBusiness Hours, OnlineOnlineOnline
CertificationsSOC 2, HIPAA, GDPR
Data residencyGlobalGlobalUS

Key differences between Cisco Jabber and Rock

  • Pricing: Rock starts at $4.99 /Month. Cisco Jabber pricing is not publicly listed.
  • User satisfaction: Cisco Jabber scores higher with a 4.2-star average.
  • Deployment: Cisco Jabber supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Rock supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Cisco Jabber vs Rock vs Text Request — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Business Instant Messaging Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Cisco Jabber - Business Instant Messaging Software
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Rock - Business Instant Messaging Software
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Talk to an expert
Text Request - Business Instant Messaging Software
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Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

Cisco Jabber

Best for

Large Enterprises, Medium Business, Small Business

Rock

Best for

Large Enterprises, Medium Business, Small Business

Text Request

Best for

Large Enterprises, Medium Business, Small Business

Cisco Jabber typically suits Large Enterprises and Medium Business. Rock tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Cisco Jabber allows business to chat, share files and other collaboration tools like presence, file transfer, video, voice and whiteboards with users on all major communication platforms ... Read More about Cisco Jabber

Rock is a business instant messaging software for personal and professional use. Its features include sending and receiving of short text messages, multimedia messaging including audio and ... Read More about Rock

Text Request provides a versatile business messaging solution, allowing users to seamlessly communicate from their desktop using their office phone number. Whether you're an individual ... Read More about Text Request

Entry Level Pricing

  • Not Available
  • Starts from $4.99
  • Starts from $59

Free Trial Availability

  • No free trial
  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews
Get pricing help
Get pricing help
Get pricing help

Software Demo

Demo

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Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

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Compare Cisco Jabber, Rock and Text Request on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • $4.99
        • $59

        Pricing Plans

        • Not Available
        • Not Available

        Pricing Page

        Pricing information not available

        Rock pricing
        Text Request pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Freelancers
        • Small Business
        • Medium Business
        • Individuals
        • Large Enterprises
        • Freelancers
        • Small Business
        • Medium Business
        • Individuals
        • Large Enterprises
        • Freelancers
        • Small Business
        • Medium Business
        • Individuals

        Platforms Supported

        • Installed - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Mobile - Windows
        • Browser Based (Cloud)
        • Installed - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Mobile - Windows
        • Browser Based (Cloud)
        • Installed - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Mobile - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No
        ✗ No
        ✓ Yes

        GDPR

        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🌐 Global
        🌐 Global
        🇺🇸 US

        Cisco Jabber vs Rock User Reviews & Rating Comparison

        User Ratings

        4.2

        (based on 1506 reviews)

        Rating Distribution

        0

        0

        0

        0

        0

        12

        8

        0

        0

        0

        575

        153

        18

        4

        9

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is positive across 1506 reviews, with strong overall satisfaction.

        What buyers like

        • Multi-platform compatibility
        • Rich collaboration tools
        • File sharing capabilities

        Common complaints

        • Complex setup for new users
        • Can be overwhelming for small teams
        • Requires Cisco infrastructure for full features

        Buyer sentiment

        Buyer sentiment is positive across 20 reviews, with strong overall satisfaction.

        What buyers like

        • Multimedia messaging
        • Secure message protection
        • Multiple device compatibility

        Common complaints

        • Limited advanced features
        • May require user training
        • Not suitable for large organizations

        Buyer sentiment

        Buyer sentiment is very strong across 759 reviews, with consistently positive feedback.

        What buyers like

        • Versatile messaging solution
        • Secure payment requests
        • Desktop and mobile compatibility

        Common complaints

        • Limited advanced features
        • May require additional integrations
        • User interface could be improved

        Pros and Cons

        • Comprehensive collaboration tools for diverse needs.

        • Strong integration with Cisco products.

        • Supports a wide range of communication methods.

        • Setup can be complex for new users.

        • May be too feature-rich for smaller teams.

        • Supports multimedia for richer communication.

        • Secure messaging ensures privacy.

        • Compatible across multiple devices.

        • Limited advanced features may not meet all needs.

        • Not designed for large organizations.

        • Facilitates secure transactions through messaging.

        • User-friendly interface for quick communication.

        • Integrates well with social media platforms.

        • May not scale well for larger organizations.

        • Limited advanced features compared to competitors.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        No Customers information available.

        No Customers information available.

        Mathnasium

        Mathnasium

        Nissan

        Nissan

        Farmers Insurance

        Farmers Insurance

        Media and Screenshots

        Screenshots

        Chat

        1 Screenshots

        Rock screenshot

        3 Screenshots

        Group Message

        6 Screenshots

        Videos

        video-0

        2 Videos

        video-0

        3 Videos

        video-0

        4 Videos

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        Compare similar software options

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Cisco Jabber or Rock?
        Cisco Jabber edges out the other on user ratings (4.2 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Cisco Jabber and Rock offer a free trial?
        Neither Cisco Jabber nor Rock currently lists a free trial.
        What is the starting price of Cisco Jabber vs Rock?
        Cisco Jabber starts at Contact for pricing. Rock starts at $4.99 /Month.
        What are the top alternatives to Cisco Jabber?
        Top alternatives to Cisco Jabber include Cisco Webex Teams, uShare.to, Output Messenger, BBM Enterprise, Trillian.
        What are the top alternatives to Rock?
        Top alternatives to Rock include Remotewo, mi.team, Workstorm, Hibox, Dialog.

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