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ChatWork vs Kezmo Comparison

Last updated:

ChatWork

4.3(41 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

ChatWork is simple, fast and comprehensive business instant messaging software which enables communication between worker to worker, worker to customer, customer to worker. Workflow is made simpler by ChatWork which empo…

Kezmo

4.3(2 reviews)

Starting at $4.99 /Month

  • Large Enterprises
  • Medium Business

Kezmo is a business instant messaging software that helps employees to collaborate and communicate with friends and family. Kezmo provides secure messaging, audio & video calls, group chats, screen sharing, file sharing,…

ChatWork leads on user satisfaction with a 4.3-star rating across 41 reviews.

ChatWork vs Kezmo — at a glance

FeatureChatWorkKezmo
Rating4.3 / 54.3 / 5
Reviews412
Starting priceContact for pricing$4.99 /Month
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryBusiness Instant Messaging SoftwareBusiness Instant Messaging Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
API—Available
Support modesOnlineOnline
CertificationsGDPR—
Data residencyGlobalGlobal

Key differences between ChatWork and Kezmo

  • Pricing: Kezmo starts at $4.99 /Month. ChatWork pricing is not publicly listed.
  • User satisfaction: ChatWork scores higher with a 4.3-star average.
  • Deployment: ChatWork supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Kezmo supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

ChatWork vs Kezmo — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Business Instant Messaging Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

ChatWork - Business Instant Messaging Software
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Kezmo - Business Instant Messaging Software
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ChatWork vs Kezmo: Biggest differences

Start here before you go deeper into features.

ChatWork

Best for small to medium teams needing fast, simple business messaging and task logging.

Choose if
  • You want a straightforward, low-complexity messaging tool for internal and customer communication.
  • Your team benefits from quick task acceptance and activity logging via messages.
  • You operate a small or medium-sized business without need for complex workflows.
Consider alternatives if
  • Your company requires highly customizable or enterprise-grade workflow automation.
  • You need advanced project management features or detailed pricing transparency.

Kezmo

Best for

Large Enterprises, Medium Business, Small Business

ChatWork typically suits Large Enterprises and Medium Business. Kezmo tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

ChatWork is simple, fast and comprehensive business instant messaging software which enables communication between worker to worker, worker to customer, customer to worker. Workflow is made ... Read More about ChatWork

Kezmo is a business instant messaging software that helps employees to collaborate and communicate with friends and family. Kezmo provides secure messaging, audio & video calls, group ... Read More about Kezmo

Entry Level Pricing

  • Not Available
  • Starts from $4.99

Free Trial Availability

  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.32

(41)

4.25

(2)

Best Company Size

Small BusinessMedium Business
—
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Software Demo

Demo

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How do ChatWork and Kezmo Compare on Features?

Total Features

6 Features

6 Features

Unique Features

No unique features

No unique features

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Compare ChatWork and Kezmo on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $4.99

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      ChatWork pricing
      Kezmo pricing

      ChatWork vs Kezmo: Other Details

      Organization Types supported

      • Large Enterprises
      • Freelancers
      • Small Business
      • Medium Business
      • Individuals
      • Large Enterprises
      • Freelancers
      • Small Business
      • Medium Business
      • Individuals

      Platforms Supported

      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Mobile - Windows
      • Browser Based (Cloud)
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Mobile - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      ChatWork vs Kezmo Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes
      —

      Single Sign-On (SSO)

      ✓ Yes
      —

      Multi-Factor Auth (MFA)

      ✓ Yes
      —

      Data Encryption

      ✓ Yes
      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      ChatWork User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      24

      13

      4

      0

      0

      1

      1

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users appreciate ChatWork's simplicity and speed for business messaging but note limited advanced features and unclear pricing.

      What buyers like

      • Ease of use
      • Fast communication
      • Task management via messaging

      Common complaints

      • Lack of pricing transparency
      • Limited advanced functionality

      Buyer sentiment

      Buyer sentiment is positive across 2 reviews, with strong overall satisfaction.

      What buyers like

      • Secure messaging
      • Real-time notifications
      • Group chat functionality

      Common complaints

      • Limited customization options
      • May require training for advanced features
      • Performance issues on older devices

      Pros and Cons

      • Simple and fast communication interface

      • Enables worker-to-customer and worker-to-worker messaging

      • Facilitates quick task acceptance and activity logging

      • Limited information on advanced features or integrations

      • No clear pricing details available

      • Offers a rich set of communication features.

      • Real-time notifications keep users engaged.

      • User-friendly interface makes it accessible for all.

      • Advanced features may require a learning curve.

      • Performance can lag on older devices.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used ChatWork or Kezmo? Tell buyers what actually differs.

      Media and Screenshots

      Screenshots

      ChatWork Account

      1 Screenshots

      Share Content

      6 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      2 Videos

      Top Alternatives to ChatWork and Kezmo in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, ChatWork or Kezmo?
      ChatWork edges out the other on user ratings (4.3 vs 4.3). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
      Do ChatWork and Kezmo offer a free trial?
      Neither ChatWork nor Kezmo currently lists a free trial.
      What is the starting price of ChatWork vs Kezmo?
      ChatWork starts at Contact for pricing. Kezmo starts at $4.99 /Month.
      What are the top alternatives to ChatWork?
      Top alternatives to ChatWork include talkspirit, Hibox, Edworking, Microsoft Kaizala, Output Messenger.
      What are the top alternatives to Kezmo?
      Top alternatives to Kezmo include Melp, IRCCloud, Softros LAN Messenger, TIMU, Pronto.