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ChartMogul vs Substly Comparison

Last updated:

ChartMogul

4.5(97 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

ChartMogul is the subscription analytics software that SaaS companies of all sizes use to help them understand their business. It gives insight into how the customers are using the product, what their lifecycle looks lik…

Substly

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Substly enables businesses to get in-depth analysis on customers and subscriptions. It has a variety of business plans to fit many unique analytics needs. Its product includes tools to dataset relationship mapping, cohor…

ChartMogul leads on user satisfaction with a 4.5-star rating across 97 reviews.

ChartMogul vs Substly — at a glance

FeatureChartMogulSubstly
Rating4.5 / 5
Reviews97
Starting priceContact for pricingContact for pricing
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryBusiness Intelligence SoftwareBusiness Intelligence Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
API
Support modes24/7 (Live rep), OnlineOnline
CertificationsSOC 2, GDPR
Data residencyUSUS

Key differences between ChartMogul and Substly

  • Deployment: ChartMogul supports SaaS/Web/Cloud; Substly supports SaaS/Web/Cloud.

ChartMogul vs Substly — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Business Intelligence Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

ChartMogul
Talk to an expert
Talk to an expert
Substly
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

ChartMogul

Best for SaaS companies needing quick subscription analytics setup.

Choose if
  • You want fast, no-code setup to start analyzing subscription data immediately.
  • You need clear insights into customer lifecycle and plan conversion metrics.
  • Your team includes product managers, revenue analysts, or customer success roles.
Consider alternatives if
  • You require highly customizable or advanced analytics workflows for complex data.
  • You are a very large enterprise needing extensive data integration and transparency.

Substly

Best for e-commerce businesses needing detailed subscription revenue analytics.

Choose if
  • You require advanced cohort and delta analysis for subscription data.
  • You want fast insights to identify hidden revenue and upgrade opportunities.
  • You are a small to medium e-commerce business managing recurring revenue.
Consider alternatives if
  • Your business model is not based on subscriptions or recurring revenue.
  • You need transparent pricing and extensive user reviews before committing.

ChartMogul: Best for SaaS companies needing quick subscription analytics setup. Substly: Best for e-commerce businesses needing detailed subscription revenue analytics.

Description

ChartMogul is the subscription analytics software that SaaS companies of all sizes use to help them understand their business. It gives insight into how the customers are using the product, ... Read More about ChartMogul

Substly enables businesses to get in-depth analysis on customers and subscriptions. It has a variety of business plans to fit many unique analytics needs. Its product includes tools to ... Read More about Substly

Free Trial Availability

User Ratings

Based on verified Spotsaas reviews

4.5

(97)

Best Company Size

Small BusinessMedium Business
Small BusinessMedium Business
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Compare ChartMogul and Substly on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Other Details

Organization Types supported

  • Medium Business
  • Freelancers
  • Large Enterprises
  • Small Business
  • Individuals
  • Medium Business
  • Freelancers
  • Large Enterprises
  • Small Business
  • Individuals

Platforms Supported

  • Mobile - Android
  • Browser Based (Cloud)
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • Browser Based (Cloud)
  • Mobile - Android
  • Browser Based (Cloud)
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • Browser Based (Cloud)

Modes of support

  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online

API Support

  • Not Available
  • Not Available
Get help choosing
Get help choosing

Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

SOC 2

✓ Yes

HIPAA

✗ No
✗ No

GDPR

✓ Yes

ISO 27001

✗ No

Single Sign-On (SSO)

✓ Yes

Multi-Factor Auth (MFA)

✓ Yes

Data Encryption

✓ Yes

Data Residency

🇺🇸 US
🇺🇸 US

ChartMogul User Reviews & Rating Comparison

User Ratings

4.5

(based on 97 reviews)

No reviews available for the product

Rating Distribution

0

0

0

0

0

No reviews available for this product

Spotsaas Editor’s POV generated by AI

Buyer sentiment

Users generally appreciate ChartMogul for its ease of use and quick setup, though some desire more advanced features and clearer pricing.

What buyers like

  • Ease of setup
  • Subscription-specific insights
  • User-friendly interface

Common complaints

  • Limited advanced customization
  • Pricing transparency

Buyer sentiment

No user reviews or ratings available to summarize buyer sentiment.

What buyers like

  • In-depth customer analysis
  • Cohort and delta analysis tools
  • Quick revenue insights

Common complaints

  • Limited features for non-e-commerce
  • Can be expensive for startups
  • Requires data input for accuracy

Pros and Cons

  • Quick and easy setup with no complicated integrations

  • Provides clear insights into customer lifecycle and plan conversions

  • Supports companies of all sizes with flexible pricing options

  • Limited advanced customization options for complex analytics needs

  • Pricing details are not fully transparent and may require sales contact

  • In-depth customer and subscription analytics

  • Fast insights into hidden revenues and upgrade opportunities

  • Variety of business plans tailored to unique analytics needs

  • Lack of publicly available pricing information

  • No available user ratings or reviews to assess performance

Media and Screenshots

Screenshots

No screenshots available.

Find your subscriptions

4 Screenshots

Top Alternatives to ChartMogul and Substly in 2026

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Frequently asked questions

Which is better, ChartMogul or Substly?
ChartMogul edges out the other on user ratings (4.5 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
Do ChartMogul and Substly offer a free trial?
Yes, both ChartMogul and Substly offer a free trial.
What is the starting price of ChartMogul vs Substly?
ChartMogul starts at Contact for pricing. Substly starts at Contact for pricing.
What are the top alternatives to ChartMogul?
Top alternatives to ChartMogul include OWOX BI, Rakam, Secoda, Concerto Analytics, Millimetric.ai.
What are the top alternatives to Substly?
Top alternatives to Substly include SimpleKPI, EZlytix, Zendesk Explore, Waytobi, Easy Insight.

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