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Catalyst Insight vs Exterro vs CloudNine Comparison

Last updated:

Catalyst Insight

2.8(2 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Catalyst Insight software helps user find, manage and analyze documents while completely transforming the way to do eDiscovery. Enjoy fast, simple, intuitive searching with search-as-you-type interface, tag documents so…

Exterro

4.3(99 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Exterro's eDiscovery Assistant is a highly intuitive and feature-rich enterprise-class eDiscovery software specifically designed to support a wide range of users while minimizing IT involvement. It helps legal department…

CloudNine

4.5(20 reviews)

Starting at $35

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

CloudNine is an eDiscovery software that dramatically transforms the way user process, manage and produce documents, emails and other information integral to an enterprise. A complete suite of powerful but intuitively si…

Exterro leads on user satisfaction with a 4.3-star rating across 99 reviews.

Catalyst Insight vs Exterro vs CloudNine — at a glance

FeatureCatalyst InsightExterroCloudNine
Rating2.8 / 54.3 / 54.5 / 5
Reviews29920
Starting priceContact for pricingContact for pricing$35
Free trial No No Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategoryeDiscovery SoftwareeDiscovery SoftwareeDiscovery Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Installed - Windows, Installed - MacSaaS/Web/Cloud, Installed - Windows, Installed - Mac
API
Support modes24/7 (Live rep), Business Hours24/7 (Live rep), Business HoursBusiness Hours, Online
CertificationsSOC 2, HIPAA, GDPR, ISO 27001SOC 2, HIPAA, GDPR
Data residencyUSUSUS

Key differences between Catalyst Insight and Exterro

  • User satisfaction: Exterro scores higher with a 4.3-star average.
  • Deployment: Catalyst Insight supports SaaS/Web/Cloud; Exterro supports SaaS/Web/Cloud, Installed - Windows, Installed - Mac.

Compare Catalyst Insight vs Exterro vs CloudNine — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most eDiscovery Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Catalyst Insight - eDiscovery Software
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Exterro - eDiscovery Software
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CloudNine - eDiscovery Software
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Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

Catalyst Insight

Best for legal teams needing advanced eDiscovery search and visual analytics.

Choose if
  • You require an intuitive search-as-you-type interface for rapid document retrieval.
  • Your team benefits from tagging documents to streamline review and organization.
  • You want integrated metadata requests from custodians during document collection.
Consider alternatives if
  • You need transparent, out-of-the-box pricing and quick, simple setup.
  • Your team is small without dedicated legal or eDiscovery resources.

Exterro

Best for enterprise legal teams needing powerful, customizable eDiscovery workflows.

Choose if
  • You require comprehensive legal hold processes including employee change monitoring.
  • Your team values strong vendor collaboration and responsive customer support.
  • You need an intuitive, web-based interface with flexible, configurable workflows.
Consider alternatives if
  • You are a small business with minimal legal hold needs.
  • You need extensive out-of-the-box integrations with systems like Outlook.

CloudNine

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

Catalyst Insight: Best for legal teams needing advanced eDiscovery search and visual analytics. Exterro: Best for enterprise legal teams needing powerful, customizable eDiscovery workflows.

Description

Catalyst Insight software helps user find, manage and analyze documents while completely transforming the way to do eDiscovery. Enjoy fast, simple, intuitive searching with ... Read More about Catalyst Insight

Exterro's eDiscovery Assistant is a highly intuitive and feature-rich enterprise-class eDiscovery software specifically designed to support a wide range of users while minimizing IT ... Read More about Exterro

CloudNine is an eDiscovery software that dramatically transforms the way user process, manage and produce documents, emails and other information integral to an enterprise. A complete suite ... Read More about CloudNine

Entry Level Pricing

  • Not Available
  • Not Available
  • Starts from $35

Free Trial Availability

  • No free trial
  • No free trial
  • Free Trial available

Spotsaas Score

What's this? ↗

8.2/10

9.6/10

7.5/10

User Ratings

Based on verified Spotsaas reviews

2.8

(2)

4.3

(99)

4.5

(20)

Best Company Size

51-500 employees500+ employees
51-500 employees500+ employees
Get pricing help
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Exterro has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do Catalyst Insight, Exterro and CloudNine Compare on Features?

Total Features

9 Features

9 Features

2 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote
Get Quote

Compare Catalyst Insight, Exterro and CloudNine on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • Not Available
        • $35

        Pricing Plans

        • Not Available
        • Not Available
        • Not Available

        Pricing Page

        Catalyst Insight pricing

        Pricing information not available

        CloudNine pricing

        Other Details

        Organization Types supported

        • Small Business
        • Freelancers
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Medium Business
        • Large Enterprises

        Platforms Supported

        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Mac
        • Installed - Windows
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Mac
        • Installed - Windows
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Mac
        • Installed - Windows

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Not Available
        • Not Available
        Get help choosing
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes
        ✓ Yes

        HIPAA

        ✓ Yes
        ✓ Yes

        GDPR

        ✓ Yes
        ✓ Yes

        ISO 27001

        ✓ Yes
        ✗ No

        Single Sign-On (SSO)

        ✓ Yes
        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes
        ✓ Yes

        Data Encryption

        ✓ Yes
        ✓ Yes

        Audit Logs

        ✓ Yes
        ✓ Yes

        Data Residency

        🇺🇸 US
        🇺🇸 US
        🇺🇸 US

        Catalyst Insight vs Exterro User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        0

        1

        0

        1

        0

        61

        22

        4

        0

        0

        12

        7

        0

        0

        0

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Limited user feedback with a low average rating suggests mixed or cautious buyer sentiment.

        What buyers like

        • Search interface usability
        • Document tagging features
        • Visual analytics capabilities

        Common complaints

        • Lack of pricing transparency
        • Limited user reviews and support information

        Buyer sentiment

        Users generally praise Exterro for its powerful legal hold capabilities, excellent customer support, and intuitive UI, though some find the complexity and integration limitations challenging.

        What buyers like

        • Ease of use
        • Customer support
        • Legal hold process efficiency

        Common complaints

        • Complexity of features
        • Limited system integrations

        Buyer sentiment

        Buyer sentiment is very strong across 19 reviews, with consistently positive feedback.

        What buyers like

        • Cost-effective solution compared to competitors, offering major features required for e-discovery tasks.
        • Responsive and helpful support staff, making the user experience positive.
        • User-friendly interface and easy-to-use software, requiring minimal training for users.

        Common complaints

        • Some users found the pricing structure not transparent or difficult to understand initially.
        • Limitations in advanced features like email threading and near-duplicate searching, compared to some competitors.
        • Some users faced challenges with file compatibility and having to use native applications for certain tasks.

        Pros and Cons

        • Intuitive search-as-you-type interface

        • Powerful visual analytics dashboard

        • Ability to tag and quickly find documents

        • Limited user ratings and feedback available

        • Pricing is quotation based and not transparent

        • Streamlines and speeds up legal hold processes

        • Excellent customer support and partnership

        • Intuitive and easy-to-use web user interface

        • Complex features and customizations can be overwhelming without support

        • Limited integration with some systems such as Outlook

        • Transforms document processing with intuitive tools.

        • Cost-effective solution reduces vendor reliance.

        • User-friendly interface enhances usability.

        • Limited advanced features may hinder some users.

        • Training may be necessary for effective use.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Media and Screenshots

        Screenshots

        Catalyst Insight Demo - Catalyst Insight

        3 Screenshots

        Exterro Demo - EDDM-Global-Labeling-and-Optimized-Storage.png

        6 Screenshots

        screenshots

        7 Screenshots

        Videos

        video-0

        3 Videos

        No videos available.

        video-0

        3 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Catalyst Insight or Exterro?
        Exterro edges out the other on user ratings (4.3 vs 2.8). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Catalyst Insight and Exterro offer a free trial?
        Neither Catalyst Insight nor Exterro currently lists a free trial.
        What is the starting price of Catalyst Insight vs Exterro?
        Catalyst Insight starts at Contact for pricing. Exterro starts at Contact for pricing.
        What are the top alternatives to Catalyst Insight?
        Top alternatives to Catalyst Insight include Logikcull, Relativity, MailXaminer, CasePoint, Digital WarRoom.
        What are the top alternatives to Exterro?
        Top alternatives to Exterro include AdaptiveGRC, LexComply, Logikcull, Relativity, Reprise.

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