Carbonite vs SmartVault Comparison
Carbonite
Starting at $4.91 /Month
- Individuals
- Medium Business
Backup software for Windows and Mac to protect data when disaster strikes. Carbonite's online backup service makes it easy and affordable to back up all the important files. With Carbonite, user can be sure that if somet…
SmartVault
Starting at $20 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
SmartVault is cloud content collaboration software designed for small-to-medium companies. SmartVault provides secure, seamless access to important digital documents on any device. This easy to use software give organiza…
SmartVault leads on user satisfaction with a 4.4-star rating across 73 reviews.
Carbonite vs SmartVault — at a glance
| Feature | Carbonite | SmartVault |
|---|---|---|
| Rating | 4.2 / 5 | 4.4 / 5 |
| Reviews | 432 | 73 |
| Starting price | $4.91 /Month | $20 /User/Month |
| Free trial | No | Yes |
| Free version | No | No |
| Best for | Individuals, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Backup Software | Cloud Content Collaboration Software |
| Platforms | Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - iOS, Installed - Windows |
| API | Available | — |
| Support modes | Online | Online |
| Certifications | SOC 2, HIPAA, GDPR | SOC 2 |
| Data residency | US | — |
Key differences between Carbonite and SmartVault
- Pricing: Carbonite starts at $4.91 /Month, while SmartVault starts at $20 /User/Month.
- Free trial: SmartVault offers a free trial; Carbonite does not.
- Target audience: Carbonite is built for Individuals and Medium Business, while SmartVault targets Large Enterprises and Medium Business.
- User satisfaction: SmartVault scores higher with a 4.4-star average.
- Deployment: Carbonite supports Installed - Windows, Installed - Mac; SmartVault supports SaaS/Web/Cloud, Mobile - iOS, Installed - Windows.
Carbonite vs SmartVault — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Backup Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for simple, automated backup of important files on small to medium businesses.
- You need easy, automated backup with minimal setup and management effort.
- You want unlimited cloud storage for a single computer's data backup.
- You require reliable scheduled backups with timely notifications for peace of mind.
- You have large initial data volumes needing fast backup completion.
- You need extensive multi-device support or advanced backup for diverse hardware.
Large Enterprises, Medium Business, Small Business
Carbonite typically suits Individuals and Medium Business. SmartVault tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Backup software for Windows and Mac to protect data when disaster strikes. Carbonite's online backup service makes it easy and affordable to back up all the important files. With Carbonite, ... Read More about Carbonite | SmartVault is cloud content collaboration software designed for small-to-medium companies. SmartVault provides secure, seamless access to important digital documents on any device. This ... Read More about SmartVault |
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Entry Level Pricing |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 9.5/10 | Not Available |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 1-50 employees51-500 employees | — |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do Carbonite and SmartVault Compare on Features?
Total Features | 10 Features | 0 Features |
|---|---|---|
Unique Features | No unique features | No features |
Get Quote | Get Quote |
Compare Carbonite and SmartVault on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
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HIPAA | ✓ Yes | ✗ No |
GDPR | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | — |
Data Residency | 🇺🇸 US | — |
Carbonite User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally find Carbonite reliable and easy to use for automated backups, though some experience frustration with initial backup speed and device support limitations. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 61 reviews, with strong overall satisfaction. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Screenshots |  2 Screenshots | No screenshots available. |
|---|---|---|
Videos |  2 Videos |  1 Videos |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Carbonite or SmartVault?
- SmartVault edges out the other on user ratings (4.4 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Carbonite and SmartVault offer a free trial?
- SmartVault offers a free trial. Carbonite does not.
- What is the starting price of Carbonite vs SmartVault?
- Carbonite starts at $4.91 /Month. SmartVault starts at $20 /User/Month.
- What are the top alternatives to Carbonite?
- Top alternatives to Carbonite include Ada, Backblaze, IvyBackup, IDrive Online, Livedrive.
- What are the top alternatives to SmartVault?
- Top alternatives to SmartVault include Docsvault, ShareFile, Greenbox, Dropbox Business, Box.