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Carbonite vs Duplicati Comparison

Last updated:

Carbonite

4.2(128 reviews)

Starting at $4.91 /Month

  • Individuals
  • Medium Business

Backup software for Windows and Mac to protect data when disaster strikes. Carbonite's online backup service makes it easy and affordable to back up all the important files. With Carbonite, user can be sure that if somet…

Duplicati

2.0(3 reviews)

Starting at Contact for pricing

  • Medium Business
  • Small Business

Duplicati is free backup software that securely saves data using deduplication, compression, encryption and crypto-shredding. With the built-in scheduler, users are in total control of when backups are made. It supports…

Carbonite leads on user satisfaction with a 4.2-star rating across 128 reviews.

Carbonite vs Duplicati — at a glance

FeatureCarboniteDuplicati
Rating4.2 / 52.0 / 5
Reviews1283
Starting price$4.91 /MonthContact for pricing
Free trial No No
Free version No No
Best forIndividuals, Medium Business, Small BusinessMedium Business, Small Business
CategoryBackup SoftwareBackup Software
PlatformsInstalled - Windows, Installed - MacSaaS/Web/Cloud, Installed - Windows, Installed - Mac
APIAvailable—
Support modesOnlineOnline
CertificationsSOC 2, HIPAA, GDPR—
Data residencyUSGlobal

Key differences between Carbonite and Duplicati

  • Pricing: Carbonite starts at $4.91 /Month. Duplicati pricing is not publicly listed.
  • Target audience: Carbonite is built for Individuals and Medium Business, while Duplicati targets Medium Business and Small Business.
  • User satisfaction: Carbonite scores higher with a 4.2-star average.
  • Deployment: Carbonite supports Installed - Windows, Installed - Mac; Duplicati supports SaaS/Web/Cloud, Installed - Windows, Installed - Mac.

Carbonite vs Duplicati — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Backup Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Carbonite - Backup Software
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Duplicati - Backup Software
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Carbonite vs Duplicati: Biggest differences

Start here before you go deeper into features.

Carbonite

Best for simple, automated backup of important files on small to medium businesses.

Choose if
  • You need easy, automated backup with minimal setup and management effort.
  • You want unlimited cloud storage for a single computer's data backup.
  • You require reliable scheduled backups with timely notifications for peace of mind.
Consider alternatives if
  • You have large initial data volumes needing fast backup completion.
  • You need extensive multi-device support or advanced backup for diverse hardware.

Duplicati

Best for

Medium Business, Small Business

Carbonite typically suits Individuals and Medium Business. Duplicati tends to fit Medium Business and Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Backup software for Windows and Mac to protect data when disaster strikes. Carbonite's online backup service makes it easy and affordable to back up all the important files. With Carbonite, ... Read More about Carbonite

Duplicati is free backup software that securely saves data using deduplication, compression, encryption and crypto-shredding. With the built-in scheduler, users are in total control of when ... Read More about Duplicati

Entry Level Pricing

  • Starts from $4.91 , Billed Yearly
  • Not Available

Free Trial Availability

  • No free trial
  • No free trial

SpotScore

What's this? ↗

9.5/10

8.2/10

User Ratings

Based on verified Spotsaas reviews

4.18

(128)

Best Company Size

1-50 employees51-500 employees
—
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Duplicati has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

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How do Carbonite and Duplicati Compare on Features?

Total Features

10 Features

7 Features

Unique Features

No unique features

No unique features

Get Quote
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Compare Carbonite and Duplicati on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $4.91 , Billed Yearly
      • Not Available

      Pricing Plans

      • Basic

        • $58.99/year

        • $4.99/month BILLED ANNUALLY

        • Unlimited backup

        Show more +

      • Plus

        • $83.99/year

        • $6.99/month BILLED ANNUALLY

        • Unlimited backup

        Show more +

      • Prime

        • $104.99/year

        • $8.99/month BILLED ANNUALLY

        • Unlimited backup

        Show more +

      • Not Available

      Pricing Page

      Carbonite pricing

      Pricing information not available

      Carbonite vs Duplicati: Other Details

      Organization Types supported

      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises

      Platforms Supported

      • Browser Based (Cloud)
      • Installed - Windows
      • Installed - Mac
      • Mobile - iOS
      • Mobile - Android
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Installed - Windows
      • Installed - Mac
      • Mobile - iOS
      • Mobile - Android
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Carbonite vs Duplicati Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      —

      HIPAA

      ✓ Yes
      ✗ No

      GDPR

      ✓ Yes
      —

      Single Sign-On (SSO)

      ✓ Yes
      —

      Multi-Factor Auth (MFA)

      ✓ Yes
      —

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      —

      Data Residency

      🇺🇸 US
      🌐 Global

      Carbonite User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      83

      45

      17

      3

      6

      0

      1

      0

      0

      2

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally find Carbonite reliable and easy to use for automated backups, though some experience frustration with initial backup speed and device support limitations.

      What buyers like

      • Ease of use
      • Automatic backup reliability
      • Backup scheduling and notifications

      Common complaints

      • Slow initial backup process
      • Limited device and file type support

      Buyer sentiment

      Buyer sentiment is cautious across 3 reviews, with several recurring concerns in feedback.

      What buyers like

      • Free and open-source
      • Supports multiple operating systems
      • Built-in scheduling feature

      Common complaints

      • Limited customer support
      • Steeper learning curve
      • No mobile app

      Pros and Cons

      • Automatic and reliable data backup reducing risk of data loss

      • User-friendly interface and easy setup process

      • Timely notifications and intuitive backup scheduling

      • Initial backup can be very time-consuming for large data sets

      • Automatic backup issues with certain file types like videos requiring manual updates

      • Offers strong data security features like encryption.

      • Allows for extensive customization in backup scheduling.

      • Compatible with a wide range of operating systems.

      • May require technical knowledge to set up.

      • Limited support options for troubleshooting.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Used Carbonite or Duplicati? Tell buyers what actually differs.

      Media and Screenshots

      Screenshots

      Stop Backup

      2 Screenshots

      Destination

      2 Screenshots

      Videos

      video-0

      2 Videos

      No videos available.

      Top Alternatives to Carbonite and Duplicati in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Carbonite or Duplicati?
      Carbonite edges out the other on user ratings (4.2 vs 2.0). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
      Do Carbonite and Duplicati offer a free trial?
      Neither Carbonite nor Duplicati currently lists a free trial.
      What is the starting price of Carbonite vs Duplicati?
      Carbonite starts at $4.91 /Month. Duplicati starts at Contact for pricing.
      What are the top alternatives to Carbonite?
      Top alternatives to Carbonite include Data Deposit Box, Rubrik, UpdraftPlus, Backblaze, IDrive Online.
      What are the top alternatives to Duplicati?
      Top alternatives to Duplicati include Handy Backup, Remote Data Backups, NetApp, Datto Backupify, Rubrik.