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CallView 360 vs CallRoot Comparison

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CallView 360

4.8(4 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

CallView 360 is inbound call tracking software that uses acoustical analysis algorithms to detect, count, and report on incoming inbound calls. It is a computer telephony integration add-on module for a call center solut…

CallRoot

3.3(6 reviews)

Starting at $49 /Month

  • Large Enterprises
  • Medium Business

CallRoot Inbound Call Tracking Software automatically tracks inbound calls through a dedicated phone number, allowing user to easily craft more meaningful responses to customers. Using CallRoot user can view detailed int…

CallView 360 leads on user satisfaction with a 4.8-star rating across 4 reviews.

CallView 360 vs CallRoot — at a glance

FeatureCallView 360CallRoot
Rating4.8 / 53.3 / 5
Reviews46
Starting priceContact for pricing$49 /Month
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryInbound Call Tracking SoftwareInbound Call Tracking Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailable
Support modesBusiness Hours, OnlineOnline
Certifications
Data residencyUSUS

Key differences between CallView 360 and CallRoot

  • Pricing: CallRoot starts at $49 /Month. CallView 360 pricing is not publicly listed.
  • User satisfaction: CallView 360 scores higher with a 4.8-star average.
  • Deployment: CallView 360 supports SaaS/Web/Cloud; CallRoot supports SaaS/Web/Cloud.

CallView 360 vs CallRoot — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Inbound Call Tracking Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

CallView 360 - Inbound Call Tracking Software
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CallRoot - Inbound Call Tracking Software
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Biggest differences

Start here before you go deeper into features.

CallView 360

Best for call centers needing deep Microsoft Dynamics CRM call tracking integration.

Choose if
  • You operate a medium to large call center using Microsoft Dynamics CRM.
  • You require detailed inbound call data including caller ID and call metadata.
  • You need accurate call detection powered by acoustical analysis algorithms.
Consider alternatives if
  • Your organization does not use Microsoft Dynamics CRM as your CRM platform.
  • You are a small business without dedicated call center infrastructure or technical resources.

CallRoot

Best for

Large Enterprises, Medium Business, Small Business

CallView 360 typically suits Large Enterprises and Medium Business. CallRoot tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

CallView 360 is inbound call tracking software that uses acoustical analysis algorithms to detect, count, and report on incoming inbound calls. It is a computer telephony integration add-on ... Read More about CallView 360

CallRoot Inbound Call Tracking Software automatically tracks inbound calls through a dedicated phone number, allowing user to easily craft more meaningful responses to customers. Using ... Read More about CallRoot

Entry Level Pricing

  • Not Available
  • Starts from $49

Free Trial Availability

  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.8

(4)

3.3

(6)

Best Company Size

Medium BusinessLarge Enterprises
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Software Demo

Demo

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Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

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Compare CallView 360 and CallRoot on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $49

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Pricing information not available

      CallRoot pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Small Business
      • Freelancers
      • Medium Business
      • Individuals
      • Large Enterprises
      • Small Business
      • Freelancers
      • Medium Business
      • Individuals

      Platforms Supported

      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Mac
      • Installed - Windows
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Mac
      • Installed - Windows

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No

      Data Residency

      🇺🇸 US
      🇺🇸 US

      CallView 360 User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      3

      0

      0

      0

      0

      1

      1

      0

      0

      1

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users rate CallView 360 highly for its integration and call tracking accuracy but feedback is limited due to few reviews.

      What buyers like

      • Integration with Microsoft Dynamics CRM
      • Call tracking accuracy
      • Detailed call reporting

      Common complaints

      • Limited user feedback
      • Lack of pricing transparency

      Buyer sentiment

      Buyer sentiment is mixed across 3 reviews, so it is worth reviewing the tradeoffs closely.

      What buyers like

      • Automatic call tracking
      • Detailed success rates
      • Source tracking

      Common complaints

      • Limited to inbound calls
      • Basic reporting features
      • May require setup time

      Pros and Cons

      • Deep integration with Microsoft Dynamics CRM

      • Detailed call tracking including caller ID and call metadata

      • Accurate inbound call detection using acoustical analysis

      • Limited to users of Microsoft Dynamics CRM

      • Pricing is quotation based and not publicly available

      • Automatic tracking for ease of use

      • Detailed insights into call success rates

      • Limited features for outbound calls

      • Basic reporting may not meet all needs

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Screenshots

      No screenshots available.

      New  Callroot Contact

      5 Screenshots

      Videos

      video-0

      1 Videos

      video-0

      2 Videos

      Top Alternatives to CallView 360 and CallRoot in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, CallView 360 or CallRoot?
      CallView 360 edges out the other on user ratings (4.8 vs 3.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do CallView 360 and CallRoot offer a free trial?
      Neither CallView 360 nor CallRoot currently lists a free trial.
      What is the starting price of CallView 360 vs CallRoot?
      CallView 360 starts at Contact for pricing. CallRoot starts at $49 /Month.
      What are the top alternatives to CallView 360?
      Top alternatives to CallView 360 include ResponseTap, AvidTrak, Calltracks, calltrak, TeleCapture.
      What are the top alternatives to CallRoot?
      Top alternatives to CallRoot include ResponseTap, PhoneWagon, AvidTrak, Calltracks, CallView 360.

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