CallView 360 vs 800.com Comparison
CallView 360
Starting at Contact for pricing
- Large Enterprises
- Medium Business
CallView 360 is inbound call tracking software that uses acoustical analysis algorithms to detect, count, and report on incoming inbound calls. It is a computer telephony integration add-on module for a call center solut…
800.com
Starting at $19 /Month
- Large Enterprises
- Medium Business
800.com's Inbound Call Tracking allows clients to see with extreme clarity what is happening on their incoming calls. 800.com provides subscribers this data in an incredibly detailed format, along with built-in analytics…
CallView 360 leads on user satisfaction with a 4.8-star rating across 4 reviews.
CallView 360 vs 800.com — at a glance
| Feature | CallView 360 | 800.com |
|---|---|---|
| Rating | 4.8 / 5 | 4.7 / 5 |
| Reviews | 4 | 435 |
| Starting price | Contact for pricing | $19 /Month |
| Free trial | No | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Inbound Call Tracking Software | Inbound Call Tracking Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - iOS |
| API | Available | Available |
| Support modes | Business Hours, Online | Business Hours, Online |
| Data residency | US | US |
Key differences between CallView 360 and 800.com
- Pricing: 800.com starts at $19 /Month. CallView 360 pricing is not publicly listed.
- User satisfaction: CallView 360 scores higher with a 4.8-star average.
- Deployment: CallView 360 supports SaaS/Web/Cloud; 800.com supports SaaS/Web/Cloud, Mobile - iOS.
CallView 360 vs 800.com — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Inbound Call Tracking Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for call centers needing deep Microsoft Dynamics CRM call tracking integration.
- You operate a medium to large call center using Microsoft Dynamics CRM.
- You require detailed inbound call data including caller ID and call metadata.
- You need accurate call detection powered by acoustical analysis algorithms.
- Your organization does not use Microsoft Dynamics CRM as your CRM platform.
- You are a small business without dedicated call center infrastructure or technical resources.
Best for detailed inbound call tracking with competitive benchmarking analytics.
- You need highly detailed inbound call data for large or mid-sized teams.
- You want built-in analytics to benchmark call performance against competitors.
- You require insights into your largest accounts and sales opportunities.
- You are a freelancer or very small business with minimal call volume.
- You lack dedicated staff to manage and analyze complex call data setups.
CallView 360: Best for call centers needing deep Microsoft Dynamics CRM call tracking integration. 800.com: Best for detailed inbound call tracking with competitive benchmarking analytics.
Description | CallView 360 is inbound call tracking software that uses acoustical analysis algorithms to detect, count, and report on incoming inbound calls. It is a computer telephony integration add-on ... Read More about CallView 360 | 800.com's Inbound Call Tracking allows clients to see with extreme clarity what is happening on their incoming calls. 800.com provides subscribers this data in an incredibly detailed ... Read More about 800.com |
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Entry Level Pricing |
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User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Medium BusinessLarge Enterprises | 51-500 employees500+ employees |
Get pricing help | Get pricing help |
Software Demo
Demo |  800.com has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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Compare CallView 360 and 800.com on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page | Pricing information not available |  |
Other Details
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
Data Residency | 🇺🇸 US | 🇺🇸 US |
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CallView 360 User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users rate CallView 360 highly for its integration and call tracking accuracy but feedback is limited due to few reviews. What buyers like
Common complaints
| Buyer sentiment Buyers generally praise 800.com for its detailed call tracking and analytics capabilities, though some note concerns about pricing transparency and setup complexity. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. |   Zendesk  Akamai |
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Media and Screenshots
Videos |  1 Videos | No videos available. |
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Top Alternatives to CallView 360 and 800.com in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, CallView 360 or 800.com?
- CallView 360 edges out the other on user ratings (4.8 vs 4.7). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do CallView 360 and 800.com offer a free trial?
- Neither CallView 360 nor 800.com currently lists a free trial.
- What is the starting price of CallView 360 vs 800.com?
- CallView 360 starts at Contact for pricing. 800.com starts at $19 /Month.
- What are the top alternatives to CallView 360?
- Top alternatives to CallView 360 include ResponseTap, AvidTrak, Calltracks, calltrak, TeleCapture.
- What are the top alternatives to 800.com?
- Top alternatives to 800.com include ResponseTap, PhoneWagon, AvidTrak, CallView 360, calltrak.