Compare Call Journey vs Cx Moments

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Call Journey (3) Get Quote Get Quote	Cx Moments (8) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Call Journey is a cutting-edge conversation intelligence software created by TMA Group of Companies, a renowned Australian technology firm with a global presence. By utilizing speech data, ... Read More	Cx Moments is text mining software that identifies customer experiences in text and data sources like reviews, call center transcripts, or any communication that links customers to ... Read More
Entry Level Pricing	Not Available	Starts from $299
Free Trial Availability	No free trial	Get Free Trial
Spotsaas Score	Not Available	7.0/10
User Ratings	4.3 (23)	4.8 (6)
	Get Quote	Get Quote

Software Demo

Demo

Features

Total Features	20 Features	3 Features
Unique Features
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Pricing

Pricing Option
Starting From	Not Available	$299
Pricing Plans	Not Available	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Small Business Large Enterprises Freelancers	Medium Business Small Business Large Enterprises Freelancers
Platforms Supported	Browser Based (Cloud) Installed - Windows Installed - Mac	Browser Based (Cloud) Installed - Windows Installed - Mac
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.3 (based on 23 reviews)	4.8 (based on 6 reviews)
Rating Distribution	Excellent 2 Very Good 1 Good 0 Poor 0 Terible 0	Excellent 5 Very Good 3 Good 0 Poor 0 Terible 0
Expert's Review generated by AI	Call Journey, developed by the globally recognized TMA Group, is a powerhouse in conversation intelligence software. By converting spoken interactions into meaningful analytics, it allows ...Read more	No Expert ai Review available for the product
Pros and Cons	Call Journey leverages sophisticated speech analytics to transform customer interactions into actionable insights, helping companies address complex challenges and enhance service quality. With SOC 2 Type 2 certification and PCI redaction capabilities, the platform ensures top-tier data security and regulatory compliance, making it a trustworthy solution for enterprises handling sensitive customer data. The ability to track triggers, customer feedback, and events in real-time enables businesses to refine customer journeys and significantly improve lifetime value and loyalty. By extracting insights from competitor mentions during calls, Call Journey empowers businesses to strategize more effectively and stay ahead of the market. Due to its enterprise-grade setup and security features, initial deployment and integration into existing systems may require significant time and IT resources. The wealth of features and analytics tools may overwhelm new users or smaller teams lacking data literacy or technical expertise.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	Freshservice 4.4 (1491 reviews) Freshdesk 4 (5374 reviews) Zendesk Support 4.3 (7934 reviews)

Customers

Customers	Pfizer BD Seek	Freshly Voxpro Rediker

Media and Screenshots

Screenshots	4 Screenshots	No screenshots available.
Videos	1 Videos	1 Videos

Alternatives

Alternatives	Cx Moments 4.8 NordPass 4.7 q&ai Technologies	WordStat Inmoment 2.3 Kapiche

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Cx Moments offers Free Trial, but Call Journey does not.

Call Journey is designed for Large Enterprises, Medium Business and Small Business.

Cx Moments is designed for Large Enterprises, Medium Business and Small Business.

The starting price of Cx Moments begins at $299/Year, while pricing details for Call Journey are unavailable.

Some top alternatives to Call Journey includes Cx Moments, NordPass, q&ai Technologies, CanString Analyzer, VoiceBase, SmartSpeech, Convin and Avoma.

Some top alternatives to Cx Moments includes WordStat, Inmoment, Kapiche, SAS Text Miner, DiscoverText, MetaText, Text2data, SimpleX, Ticket AI and Labelf AI.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Call Journey vs Cx Moments

Call Journey

Cx Moments

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure