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Box vs SugarSync Comparison

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Box

3.1(13,987 reviews)

Starting at $5 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Box is the next generation of content sharing tools that allow to securely store, manage, share, and access all business files. Box makes it easy for entire organization to: Create: Capture ideas, automate business proce…

SugarSync

4.1(74 reviews)

Starting at $7.49 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

SugarSync is a cross-device file synchronization software with all of the features needed to access, sync, and share information everywhere. SugarSync empowers to access the information on desktop or mobile device whenev…

SugarSync leads on user satisfaction with a 4.1-star rating across 74 reviews.

SpotSaaS Analysis

BoxSugarSync

The core difference between Box and SugarSync lies in their pricing, with Box being the more affordable option at $5 compared to SugarSync's $7.49. Both products are suitable for businesses seeking cloud storage solutions, but Box may appeal to budget-conscious buyers while SugarSync could attract those willing to invest a bit more for additional features.

- Affordable cloud storage solution - Simple file sharing and collaboration - User-friendly interface - Suitable for various business needs - Scalable for growing teams - Secure file management

- Versatile file synchronization - Automatic backup of files - Cross-platform compatibility - Enhanced sharing options - Ideal for remote teams - User-friendly mobile app

Box vs SugarSync — at a glance

FeatureBoxSugarSync
Rating3.1 / 54.1 / 5
Reviews13,98774
Starting price$5 /User/Month$7.49 /Month
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryCloud Content Collaboration SoftwareCloud Content Collaboration Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modes24/7 (Live rep), OnlineOnline
CertificationsSOC 2
Data residencyGlobalGlobal

Key differences between Box and SugarSync

  • Pricing: Box starts at $5 /User/Month, while SugarSync starts at $7.49 /Month.
  • User satisfaction: SugarSync scores higher with a 4.1-star average.
  • Deployment: Box supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; SugarSync supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Box vs SugarSync — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Cloud Content Collaboration Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Box - Cloud Content Collaboration Software
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Talk to an expert
SugarSync - Cloud Content Collaboration Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Box

Best for

Large Enterprises, Medium Business, Small Business

SugarSync

Best for

Large Enterprises, Medium Business, Small Business

Box typically suits Large Enterprises and Medium Business. SugarSync tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Box is the next generation of content sharing tools that allow to securely store, manage, share, and access all business files. Box makes it easy for entire organization to: Create: Capture ... Read More about Box

SugarSync is a cross-device file synchronization software with all of the features needed to access, sync, and share information everywhere. SugarSync empowers to access the information on ... Read More about SugarSync

Entry Level Pricing

  • Starts from $5 , Billed Yearly
  • Starts from $7.49

Free Trial Availability

User Ratings

Based on verified Spotsaas reviews

4.1

(74)
Get pricing help
Get pricing help

Software Demo

Demo

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Compare Box and SugarSync on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $5 , Billed Yearly
      • $7.49

      Pricing Plans

      • Individual (Individual Plans)

        • 10 GB of storage

        • 250 MB file upload limit

      • Personal Pro (Individual Plans)

        • Up to 100 GB of storage

        • 5 GB file upload

      • Starter (Business Plans)

        • Up to 100 GB of storage

        • Collaboration with up to 10 users

        • Built-in integrations with Office 365 and G Suite

      • Browse all pricing plans
      • Not Available

      Pricing Page

      Box pricing
      SugarSync pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Mobile - iOS
      • Mobile - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Mobile - iOS
      • Mobile - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      Box User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      108

      13

      1

      2

      50

      18

      16

      5

      0

      3

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is mixed across 174 reviews, so it is worth reviewing the tradeoffs closely.

      What buyers like

      • Secure file storage
      • Real-time collaboration
      • User-friendly interface

      Common complaints

      • Pricing may be high for small teams
      • Learning curve for new users
      • Limited offline functionality

      Buyer sentiment

      Buyer sentiment is positive across 42 reviews, with strong overall satisfaction.

      Pros and Cons

      • Provides robust security for sensitive files.

      • Facilitates real-time collaboration across teams.

      • User-friendly interface enhances productivity.

      • Pricing may be prohibitive for smaller teams.

      • Some users may face a learning curve.

      No pros or cons available for this product

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      GE

      GE

      Coca-Cola

      Coca-Cola

      intuit

      intuit

      Bloomberg

      Bloomberg

      Cantech

      Cantech

      PCMAG.com

      PCMAG.com

      Media and Screenshots

      Videos

      video-0

      2 Videos

      video-0

      1 Videos

      Top Alternatives to Box and SugarSync in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Box or SugarSync?
      SugarSync edges out the other on user ratings (4.1 vs 3.1). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Box and SugarSync offer a free trial?
      Yes, both Box and SugarSync offer a free trial.
      What is the starting price of Box vs SugarSync?
      Box starts at $5 /User/Month. SugarSync starts at $7.49 /Month.
      What are the top alternatives to Box?
      Top alternatives to Box include CollaborateCloud, Microsoft SharePoint, Dropbox Business, FileCloud, ownCloud.
      What are the top alternatives to SugarSync?
      Top alternatives to SugarSync include Odrive, Sync.com, Dropbox Business, Google Drive, FileCloud.

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