Bitrix24 vs Dolibarr ERP CRM Comparison
Bitrix24
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
Bitrix24 is a business management software solution for small and medium sized businesses that allows users to communicate and collaborate effectively, centralize all important business processes and documents, build com…
Dolibarr ERP CRM
Starting at Contact for pricing
- Individuals
- Freelancers / Consultants
Dolibarr ERP CRM is a business management and accounting software. It provides features similar to Microsoft Dynamics GP or SAP. This software is an open source business management solution designed to save time and mone…
Dolibarr ERP CRM leads on user satisfaction with a 4.6-star rating across 119 reviews.
SpotSaaS Analysis
Bitrix24Dolibarr ERP CRM
The core difference between Bitrix24 and Dolibarr ERP CRM lies in Bitrix24's focus on providing an all-in-one solution tailored for small to medium-sized businesses with integrated CRM and project management features, while Dolibarr offers a more modular approach suitable for various business needs without a specific target audience. Ideal buyers for Bitrix24 are SMBs looking for a comprehensive platform, whereas Dolibarr is best suited for organizations seeking customizable ERP and CRM solutions.
- Best for small to medium-sized businesses - Offers integrated CRM and project management - Flexible workflows for diverse teams - Combines customer management and internal communication - Suitable for companies with 1-500 employees - Ideal for teams needing a single platform
- Modular ERP and CRM solution - Customizable to fit various business needs - Not specifically targeted at a company size - Can be adapted for different industries - Offers basic functionalities for management - Suitable for businesses seeking flexibility in software
Bitrix24 vs Dolibarr ERP CRM — at a glance
| Feature | Bitrix24 | Dolibarr ERP CRM |
|---|---|---|
| Rating | 3.9 / 5 | 4.6 / 5 |
| Reviews | 876 | 119 |
| Starting price | Contact for pricing | Contact for pricing |
| Free trial | Yes | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Individuals, Freelancers / Consultants, Large Enterprises |
| Category | Business Management Software | Business Management Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Installed - Windows, Installed - Mac |
| API | Available | Available |
| Support modes | 24/7 (Live rep), Business Hours, Online | Business Hours |
| Certifications | GDPR | SOC 2 |
| Data residency | Global | Global |
Key differences between Bitrix24 and Dolibarr ERP CRM
- Free trial: Bitrix24 offers a free trial; Dolibarr ERP CRM does not.
- Target audience: Bitrix24 is built for Large Enterprises and Medium Business, while Dolibarr ERP CRM targets Individuals and Freelancers / Consultants.
- User satisfaction: Dolibarr ERP CRM scores higher with a 4.6-star average.
- Deployment: Bitrix24 supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Dolibarr ERP CRM supports SaaS/Web/Cloud, Mobile - Android, Installed - Windows, Installed - Mac.
Bitrix24 vs Dolibarr ERP CRM — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Business Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best all-in-one CRM and project management for SMBs needing flexible workflows.
- You run a small to medium-sized business (1-500 employees) seeking integrated CRM and collaboration tools.
- Your teams require a single platform combining customer management, project tracking, and internal communication.
- You want flexible customization options to adapt the software to diverse and evolving business needs.
- You need a lightweight, minimal feature set for simple workflows without complexity.
- Your enterprise demands highly advanced customizations without vendor dependency and maximum platform stability.
Individuals, Freelancers / Consultants, Large Enterprises
Bitrix24 typically suits Large Enterprises and Medium Business. Dolibarr ERP CRM tends to fit Individuals and Freelancers / Consultants better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Bitrix24 is a business management software solution for small and medium sized businesses that allows users to communicate and collaborate effectively, centralize all important business ... Read More about Bitrix24 | Dolibarr ERP CRM is a business management and accounting software. It provides features similar to Microsoft Dynamics GP or SAP. This software is an open source business management solution ... Read More about Dolibarr ERP CRM |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 9.8/10 | Not Available |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 1-50 employees51-500 employees | — |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do Bitrix24 and Dolibarr ERP CRM Compare on Features?
Total Features | 8 Features | 10 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Bitrix24 and Dolibarr ERP CRM on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
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Pricing Page |  | Pricing information not available |
Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
|---|---|---|
HIPAA | ✗ No | ✗ No |
GDPR | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Audit Logs | ✓ Yes | — |
Data Residency | 🌐 Global | 🌐 Global |
Bitrix24 User Reviews & Rating Comparison
User Ratings | ||
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally appreciate Bitrix24's rich feature set and usability but note challenges with complexity and occasional technical issues. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 54 reviews, with consistently positive feedback. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Screenshots |  17 Screenshots |  5 Screenshots |
|---|---|---|
Videos |  3 Videos |  3 Videos |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Bitrix24 or Dolibarr ERP CRM?
- Dolibarr ERP CRM edges out the other on user ratings (4.6 vs 3.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Bitrix24 and Dolibarr ERP CRM offer a free trial?
- Bitrix24 offers a free trial. Dolibarr ERP CRM does not.
- What is the starting price of Bitrix24 vs Dolibarr ERP CRM?
- Bitrix24 starts at Contact for pricing. Dolibarr ERP CRM starts at Contact for pricing.
- What are the top alternatives to Bitrix24?
- Top alternatives to Bitrix24 include Zoho One, Jira, Hubspot Marketing Hub, Zoho Projects, Zoho Connect.
- What are the top alternatives to Dolibarr ERP CRM?
- Top alternatives to Dolibarr ERP CRM include DongoCRM, Odoo CRM, XoroERP, PlumERP, ERPNext.