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BigCommerce vs Square Online Store Comparison

Last updated:

BigCommerce

3.7

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Bigcommerce is an ecommerce software platform for running an online store. Offering both hosted and self-hosted solutions so user can get up-and-running quickly, Bigcommerce ecommerce software gives the tools to design s…

Square Online Store

Starting at $29 /Month

  • Large Enterprises
  • Medium Business

Square Online Store - Install a convenient, comprehensive online store with the help of cutting-edge eCommerce tools. This innovative platform includes all the features you need to stay ahead of the competition. Customiz…

BigCommerce leads on user satisfaction with a 3.7-star rating across -1 reviews.

BigCommerce vs Square Online Store — at a glance

FeatureBigCommerceSquare Online Store
Rating3.7 / 5
Reviews
Starting priceContact for pricing$29 /Month
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryEcommerce SoftwareShopping Cart Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud
APIAvailable
Support modes24/7 (Live rep), Business Hours, OnlineOnline
CertificationsSOC 2, GDPR
Data residencyGlobal

Key differences between BigCommerce and Square Online Store

  • Pricing: Square Online Store starts at $29 /Month. BigCommerce pricing is not publicly listed.
  • Deployment: BigCommerce supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Square Online Store supports SaaS/Web/Cloud.

BigCommerce vs Square Online Store — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Ecommerce Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

BigCommerce - Ecommerce Software
Talk to an expert
Talk to an expert
Square Online Store - Shopping Cart Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

BigCommerce

Best for medium to large ecommerce businesses needing customizable storefronts.

Choose if
  • You require a flexible platform combining hosted and self-hosted ecommerce solutions.
  • Your team values robust product management with customizable themes and order handling.
  • You want exceptional, responsive real human customer support for complex store setups.
Consider alternatives if
  • You are a small business seeking a simple, minimal setup ecommerce solution.
  • Your business depends heavily on a wide variety of third-party apps and integrations.

Square Online Store

Best for

Large Enterprises, Medium Business, Small Business

BigCommerce typically suits Large Enterprises and Medium Business. Square Online Store tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Bigcommerce is an ecommerce software platform for running an online store. Offering both hosted and self-hosted solutions so user can get up-and-running quickly, Bigcommerce ecommerce ... Read More about BigCommerce

Square Online Store - Install a convenient, comprehensive online store with the help of cutting-edge eCommerce tools. This innovative platform includes all the features you need to stay ... Read More about Square Online Store

Entry Level Pricing

  • Not Available
  • Starts from $29

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

9.6/10

7.1/10

User Ratings

Based on verified Spotsaas reviews

3.7

Best Company Size

51-500 employees500+ employees
Get pricing help
Get pricing help

Software Demo

Demo

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How do BigCommerce and Square Online Store Compare on Features?

Total Features

20 Features

3 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare BigCommerce and Square Online Store on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $29

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Pricing information not available

      Square Online Store pricing

      Other Details

      Organization Types supported

      • Individuals
      • Freelancers
      • Small Business
      • Large Enterprises
      • Medium Business
      • Individuals
      • Freelancers
      • Small Business
      • Large Enterprises
      • Medium Business

      Platforms Supported

      • Browser Based (Cloud)
      • Installed - Windows
      • Installed - Mac
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Installed - Windows
      • Installed - Mac
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global

      BigCommerce User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      No reviews available for the product

      Rating Distribution

      300

      107

      50

      26

      134

      9

      6

      1

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyers generally appreciate BigCommerce's ease of use and strong customer support but note some complexity and limited app marketplace as drawbacks.

      What buyers like

      • Ease of use
      • Customer support
      • Product management capabilities

      Common complaints

      • Complexity in setup
      • Limited app marketplace

      What buyers like

      • Easy to set up and start selling products quickly without the need for payments upfront.
      • Reliable and streamlined payment processing with access to multiple payment methods.
      • Clean and professional store designs that can be easily modified for customization.

      Common complaints

      • Limited template options and customization capabilities compared to other platforms like Shopify.
      • Some difficulties in layout editing and limited design customization options.
      • Limited functionalities and features, especially for users with coding and SEO experience.

      Pros and Cons

      • Intuitive and easy to use interface for non-developers

      • Excellent and responsive customer service and support

      • Robust product management tools with customizable themes

      • Limited selection of additional apps and connectors in the marketplace

      • Complexity in setting up product categories and discount configurations

      • Easy to set up and start selling products quickly without the need for payments upfront.

      • Reliable and streamlined payment processing with access to multiple payment methods.

      • Clean and professional store designs that can be easily modified for customization.

      • Limited template options and customization capabilities compared to other platforms like Shopify.

      • Some difficulties in layout editing and limited design customization options.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Bohemian Traders

      Bohemian Traders

      The Pink Lily Boutique

      The Pink Lily Boutique

      Twirly Girl

      Twirly Girl

      No Customers information available.

      Media and Screenshots

      Screenshots

      BigCommerce_Screenshot 1

      7 Screenshots

      No screenshots available.

      Videos

      video-0

      3 Videos

      video-0

      2 Videos

      Top Alternatives to BigCommerce and Square Online Store in 2026

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      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, BigCommerce or Square Online Store?
      BigCommerce edges out the other on user ratings (3.7 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do BigCommerce and Square Online Store offer a free trial?
      Neither BigCommerce nor Square Online Store currently lists a free trial.
      What is the starting price of BigCommerce vs Square Online Store?
      BigCommerce starts at Contact for pricing. Square Online Store starts at $29 /Month.
      What are the top alternatives to BigCommerce?
      Top alternatives to BigCommerce include Squarespace, SimpleShop, CS-Cart, WooCommerce, Shopify Plus.
      What are the top alternatives to Square Online Store?
      Top alternatives to Square Online Store include SimpleShop, PrestaShop, plug&paid, Gumroad, Square Ecommerce.

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