BeyondTrust Remote Support vs Wayk Now Comparison
BeyondTrust Remote Support
Starting at $2,097 /Year
- Free Trial
- Large Enterprises
- Medium Business
BeyondTrust is a software product that allows you to provide remote support to your customers. Using this software, you can connect to the desktop of a user who is experiencing a problem and view their system exactly as…
Wayk Now
Starting at $149.99 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
WaykNow is the solution for remote access. WaykNow provides a simple yet powerful interface for controlling your PC from anywhere in the world. It gives you live access to your PC, allowing you to monitor your computer a…
Wayk Now leads on user satisfaction with a 4.7-star rating across 25 reviews.
SpotSaaS Analysis
BeyondTrust Remote SupportWayk Now
The core difference between BeyondTrust Remote Support and Wayk Now lies in their focus on security and session monitoring versus simplicity and quick setup. BeyondTrust is ideal for larger organizations requiring stringent security measures, while Wayk Now is best suited for smaller teams needing efficient and straightforward remote access.
- Best for secure, cross-platform remote IT support - Extensive session monitoring and auditing capabilities - Ideal for companies with 50 to 5,000 employees - Suitable for industries like IT Services, Healthcare, and Finance - Targeted at IT Support Specialists and Help Desk Technicians - Price: $2,097
- Best for simple, quick remote access - Fast, easy setup for remote IT support - Ideal for companies with 50 to 1,000 employees - Suitable for industries like IT Support and Remote Work Solutions - Targeted at IT Support Specialists and Remote Support Engineers - Price: $149.99
BeyondTrust Remote Support vs Wayk Now — at a glance
| Feature | BeyondTrust Remote Support | Wayk Now |
|---|---|---|
| Rating | 4.6 / 5 | 4.7 / 5 |
| Reviews | 418 | 25 |
| Starting price | $2,097 /Year | $149.99 /User/Month |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Remote Access Software | Remote Access Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac |
| API | Available | — |
| Support modes | Business Hours, Online | Business Hours, Online |
| Certifications | SOC 2, HIPAA, GDPR, ISO 27001 | — |
| Data residency | US | Global |
Key differences between BeyondTrust Remote Support and Wayk Now
- Pricing: BeyondTrust Remote Support starts at $2,097 /Year, while Wayk Now starts at $149.99 /User/Month.
- User satisfaction: Wayk Now scores higher with a 4.7-star average.
- Deployment: BeyondTrust Remote Support supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Wayk Now supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.
BeyondTrust Remote Support vs Wayk Now — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Remote Access Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for secure, cross-platform remote IT support with extensive session monitoring.
- You need robust security with session recording and auditing capabilities.
- Your support team requires compatibility across Windows, Mac, Linux, and mobile devices.
- You want the option to host the remote support server on-premises for control.
- Your organization demands rapid updates for the latest operating system releases.
- Your support heavily relies on iOS device connectivity and management.
Best for simple, quick remote access across multiple platforms.
- You need fast, easy setup for remote IT support or managed services.
- Your team requires cross-platform access including Windows, Mac, Linux, iOS, and Android.
- You prefer lightweight software that can run directly from an executable or MSI package.
- You require unattended remote access on non-Windows systems.
- Your workflows depend on advanced multi-monitor support and complex connectivity.
BeyondTrust Remote Support: Best for secure, cross-platform remote IT support with extensive session monitoring. Wayk Now: Best for simple, quick remote access across multiple platforms.
Description | BeyondTrust is a software product that allows you to provide remote support to your customers. Using this software, you can connect to the desktop of a user who is experiencing a problem ... Read More about BeyondTrust Remote Support | WaykNow is the solution for remote access. WaykNow provides a simple yet powerful interface for controlling your PC from anywhere in the world. It gives you live access to your PC, allowing ... Read More about Wayk Now |
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Entry Level Pricing |
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Spotsaas ScoreWhat's this? ↗ | 9.3/10 | 8.5/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 50-500 employees501-5,000 employees | 50-1,000 employeesSmall Business |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Seamless Connectivity: BeyondTrust Remote Support enables your team to connect with users quickly and effortlessly, reducing downtime and enhancing productivity. As a manager, you’ll appreciate how easy it is for technicians to access devices remotely, solving issues in real-time.
- Enhanced Security: We understand that security is a top priority for you. With BeyondTrust’s robust security protocols, including session recording and comprehensive auditing, you can rest assured that sensitive data remains protected during remote sessions.
- Cross-Platform Compatibility: Your team works with diverse operating systems. BeyondTrust Remote Support supports Windows, Mac, Linux, and mobile devices, allowing your technicians to assist users regardless of their device type or location.
- Instant Remote Access: With Wayk Now, you can effortlessly connect to any device from anywhere. This means your team can provide support and collaborate in real-time, ensuring issues are resolved swiftly—no matter where they are.
- Robust Security Features: Wayk Now prioritizes security with end-to-end encryption and customizable access controls. You can rest assured that your sensitive data remains protected while facilitating seamless remote interactions.
- User-Friendly Interface: The intuitive design makes it easy for anyone on your team to get started with minimal training. This simplicity enhances productivity, allowing users to focus on their tasks rather than grappling with complex software.
Best fit
- 50 to 5,000 employees.
- Industries: IT Services, Healthcare, Financial Services, Education, Retail, and Telecommunications.
- Job Titles: IT Support Specialists, Help Desk Technicians, System Administrators, Network Administrators, and Customer Support Representatives.
- 50 to 1,000 employees.
- Industries: IT Support, Remote Work Solutions, Managed Services, Consulting, Education, Healthcare.
- Job Titles: IT Support Specialists, Help Desk Technicians, System Administrators, Remote Support Engineers, Educators, and Technical Consultants.
Reasons buyers look elsewhere
- Users may seek alternatives due to cost considerations, as some remote support solutions offer competitive pricing or more flexible subscription models that better fit their budgetary constraints.
- Organizations with specific security compliance requirements might explore other options that provide enhanced features like end-to-end encryption or additional authentication measures tailored to their needs.
- Companies requiring seamless integration with existing IT infrastructure may find alternative remote support tools that offer better compatibility with their current systems and software applications.
- Users may seek alternatives to Wayk Now due to concerns about pricing, especially for small businesses or individual users who find the cost prohibitive compared to more affordable remote access solutions available in the market.
- Some users might experience performance issues or connectivity problems with Wayk Now, prompting them to explore other remote desktop software that offers more reliable connections and faster response times for their specific needs.
- Organizations with strict security protocols may look for alternatives that provide enhanced encryption and compliance features, as they require robust security measures to protect sensitive data during remote sessions.
Software Demo
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How do BeyondTrust Remote Support and Wayk Now Compare on Features?
Total Features | 7 Features | 5 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare BeyondTrust Remote Support and Wayk Now on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
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HIPAA | ✓ Yes | — |
GDPR | ✓ Yes | — |
ISO 27001 | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | — |
Data Residency | 🇺🇸 US | 🌐 Global |
BeyondTrust Remote Support User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally praise BeyondTrust Remote Support for its broad OS compatibility, security features, and range of remote tools, while noting occasional connectivity and update delays as main drawbacks. What buyers like
Common complaints
| Buyer sentiment Users generally praise Wayk Now for its ease of use, quick setup, and cross-platform support, though some note limitations in advanced features and multi-monitor support. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Screenshots |  8 Screenshots |  4 Screenshots |
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Videos |  3 Videos |  3 Videos |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, BeyondTrust Remote Support or Wayk Now?
- Wayk Now edges out the other on user ratings (4.7 vs 4.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do BeyondTrust Remote Support and Wayk Now offer a free trial?
- Yes, both BeyondTrust Remote Support and Wayk Now offer a free trial.
- What is the starting price of BeyondTrust Remote Support vs Wayk Now?
- BeyondTrust Remote Support starts at $2,097 /Year. Wayk Now starts at $149.99 /User/Month.
- What are the top alternatives to BeyondTrust Remote Support?
- Top alternatives to BeyondTrust Remote Support include Zoho Assist, Wayk Now, ScreenMeet, ISL Online, RemotePC.
- What are the top alternatives to Wayk Now?
- Top alternatives to Wayk Now include RemotePC, ConnectWise Control, Splashtop Remote Support, BeyondTrust Remote Support, ScreenMeet.