NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

AWS X-Ray vs Zipy Comparison

Last updated:

AWS X-Ray

4.0(14 reviews)

Starting at Contact for pricing

  • Freelancers / Consultants
  • Large Enterprises

Try AWS X-Ray, a fully-managed service that helps to track and prioritize bugs in applications by collecting and routing information from across the software development lifecycle. Get visibility into exceptions and erro…

Zipy

Starting at $29 /Month

  • Freelancers / Consultants
  • Medium Business

Zipy is more than just a debugging tool- it's a proactive solution that enables developers to monitor user sessions, track errors, and address exceptions in real-time. Once installed, Zipy records all user actions, reque…

AWS X-Ray leads on user satisfaction with a 4.0-star rating across 14 reviews.

AWS X-Ray vs Zipy — at a glance

FeatureAWS X-RayZipy
Rating4.0 / 5
Reviews14
Starting priceContact for pricing$29 /Month
Free trial No No
Free version No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessFreelancers / Consultants, Medium Business, Small Business
CategoryBug Tracking SoftwareBug Tracking Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailable
Support modesOnlineOnline
CertificationsSOC 2, HIPAA, GDPR, ISO 27001
Data residencyGlobalUS

Key differences between AWS X-Ray and Zipy

  • Pricing: Zipy starts at $29 /Month. AWS X-Ray pricing is not publicly listed.
  • Deployment: AWS X-Ray supports SaaS/Web/Cloud; Zipy supports SaaS/Web/Cloud.

AWS X-Ray vs Zipy — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Bug Tracking Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

AWS X-Ray - Bug Tracking Software
Talk to an expert
Talk to an expert
Zipy - Bug Tracking Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

AWS X-Ray

Best for debugging and tracing applications fully within AWS environments.

Choose if
  • You develop cloud-native applications primarily on AWS infrastructure.
  • Your team consists of developers, DevOps, or SREs needing deep AWS integration.
  • You require detailed performance monitoring and error tracking across distributed apps.
Consider alternatives if
  • Your organization uses multi-cloud or hybrid cloud environments beyond AWS.
  • You need a tool with minimal learning curve or simpler setup for non-AWS users.

Zipy

Best for developers needing real-time user session and error monitoring.

Choose if
  • You want proactive debugging with full user session recordings including console logs.
  • Your team consists of developers, QA, or DevOps in small to mid-sized companies.
  • You need flexible, configurable workflows to quickly identify and resolve user-end issues.
Consider alternatives if
  • You represent a large enterprise requiring extensive customization and broad integrations.
  • Your team lacks developer resources or technical expertise to handle medium setup complexity.

AWS X-Ray: Best for debugging and tracing applications fully within AWS environments. Zipy: Best for developers needing real-time user session and error monitoring.

Description

Try AWS X-Ray, a fully-managed service that helps to track and prioritize bugs in applications by collecting and routing information from across the software development lifecycle. Get ... Read More about AWS X-Ray

Zipy is more than just a debugging tool- it's a proactive solution that enables developers to monitor user sessions, track errors, and address exceptions in real-time. Once installed, Zipy ... Read More about Zipy

Entry Level Pricing

  • Not Available
  • Starts from $29 , Billed Yearly

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

8.8/10

8.6/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Small BusinessLarge Enterprises
1-50 employees51-500 employees
Get pricing help
Get pricing help

Software Demo

Demo

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do AWS X-Ray and Zipy Compare on Features?

Total Features

11 Features

10 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare AWS X-Ray and Zipy on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $29 , Billed Yearly

      Pricing Plans

      • Not Available
      • Free

        • 15 days of Data Retention

        • Upto 2 Projects supported

        • Email Support in 72 hours

      • StartUP

        • 1 month of Data Retention

        • Upto 5 Projects supported

        • Email Support in 48 hours

      • Growth

        • Scale to 60K sessions/month

        • 1 month of Data Retention

        • Upto 10 Projects supported

        Show more +

      • Browse all pricing plans

      Pricing Page

      Pricing information not available

      Zipy pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Installed - Windows
      • Installed - Mac
      • Mobile - iOS
      • Mobile - Android
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Installed - Windows
      • Installed - Mac
      • Mobile - iOS
      • Mobile - Android
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes

      GDPR

      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      AWS X-Ray User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      5

      7

      2

      0

      0

      No reviews available for this product

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment highlights AWS X-Ray's strong integration and debugging capabilities, tempered by a learning curve and AWS stack limitations.

      What buyers like

      • Integration with AWS tools
      • Ease of debugging
      • User interface and usability

      Common complaints

      • Limited compatibility outside AWS
      • Initial complexity

      Buyer sentiment

      Insufficient review data available to determine overall buyer sentiment.

      What buyers like

      • Real-time monitoring
      • Detailed error tracking
      • User session recording

      Common complaints

      • Lack of pricing transparency
      • Limited user feedback

      Pros and Cons

      • Seamless integration with AWS ecosystem enhancing deployment and debugging

      • Innovative technology enabling efficient application analysis and issue identification

      • User-friendly interface that is organized and quick to use

      • Limited to AWS stack, restricting use outside AWS environments

      • Initial learning curve can be steep for new users

      • Real-time user session monitoring with detailed error tracking

      • Comprehensive capture of user actions and console logs for debugging

      • Proactive issue resolution capabilities

      • Limited publicly available pricing information

      • Potentially steep learning curve for non-developer users

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Skyscanner

      Skyscanner

      Thomson Reuters

      Thomson Reuters

      COMCAST

      COMCAST

      Drivetrain

      Drivetrain

      Mindtickle

      Mindtickle

      Pazcare

      Pazcare

      Media and Screenshots

      Screenshots

      AWS X-Ray : Service Map screenshot

      4 Screenshots

      No screenshots available.

      Videos

      video-0

      2 Videos

      video-0

      3 Videos

      Top Alternatives to AWS X-Ray and Zipy in 2026

      Expand your shortlist

      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Compare similar software options

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, AWS X-Ray or Zipy?
      AWS X-Ray edges out the other on user ratings (4.0 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do AWS X-Ray and Zipy offer a free trial?
      Neither AWS X-Ray nor Zipy currently lists a free trial.
      What is the starting price of AWS X-Ray vs Zipy?
      AWS X-Ray starts at Contact for pricing. Zipy starts at $29 /Month.
      What are the top alternatives to AWS X-Ray?
      Top alternatives to AWS X-Ray include The Bug Squasher, Instabug, Sentry, ReportBugz, BugHost.
      What are the top alternatives to Zipy?
      Top alternatives to Zipy include Sentry, Zoho BugTracker, ReportBugz, Marker.io, zipBoard.

      Grow your pipeline with buyers who are already looking for you

      254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.