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Compare AWS X-Ray vs Userback

AWS X-Ray - Bug Tracking Software
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Userback - Bug Tracking Software
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Overview

Description

Try AWS X-Ray, a fully-managed service that helps to track and prioritize bugs in applications by collecting and routing information from across the software development lifecycle. Get ... Read More

Userback is the ultimate feedback management tool that streamlines the collaboration between users and their customers. With Userback, users can easily add multiple projects and team ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $14 , Billed Yearly
Free Trial Availability
  • No free trial
Spotsaas Score

8.8/10

9.1/10

User Ratings
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Software Demo

Demo

Features

Total Features

11 Features

11 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $14 , Billed Yearly
          Pricing Plans
          • Not Available

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Mobile - Android
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Mobile - Android
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          5

          Very Good

          7

          Good

          2

          Poor

          0

          Terible

          0

          Excellent

          152

          Very Good

          26

          Good

          2

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          AWS X-Ray has garnered positive feedback for its integration with AWS tools, cost-effectiveness, and innovative features. Users appreciate the seamless analysis and debugging capabilities it ...Read more

          Userback is a powerful tool that has received high praise from users worldwide for its ease of use and array of features that streamline feedback collection and project management. Users ...Read more

          Pros and Cons
          • Provides seamless integration with AWS tools, enhancing application interactions and deployment processes.

          • Offers innovative technology and easy debugging solutions, increasing efficiency in analyzing applications.

          • Easy to navigate, organized, and quick to use, beneficial for both students and workers.

          • Allows for easy application analysis and performance issue identification, saving time and increasing application efficiency.

          • Limited to AWS stack, which may restrict functionality for users who require broader compatibility.

          • Some users find the service a little complicated and challenging to understand initially, requiring time to learn and navigate effectively.

          • Easy to use and intuitive interface for both support representatives and end users.

          • Seamless integration with website projects, enabling screenshot notation and user feedback.

          • Facilitates communication within teams and with clients, saving time and enhancing collaboration.

          • Customizable feedback collection with user-friendly interface, enhancing user satisfaction and product improvement.

          • Limited integration with some platforms like Salesforce, WordPress, and Joomla, affecting the ease of installation for some users.

          • Pricing concerns, especially for smaller businesses or freelancers.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers
          Skyscanner

          Skyscanner

          Thomson Reuters

          Thomson Reuters

          COMCAST

          COMCAST

          No Customers information available.

          Media and Screenshots

          Screenshots
          AWS X-Ray : Service Map screenshot

          4 Screenshots

          Userback screenshots

          8 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          2 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Userback offers Free Trial, but AWS X-Ray does not.

          AWS X-Ray is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Userback is designed for Individuals, Freelancers, Medium Business and Small Business.

          The starting price of Userback begins at $14/Month when Billed Yearly, while pricing details for AWS X-Ray are unavailable.

          Some top alternatives to AWS X-Ray includes The Bug Squasher, Instabug, Sentry, ReportBugz, BugHost, Disbug, Datadog APM, Dynatrace, code-ray and Crash Catch.

          Some top alternatives to Userback includes Backlogs, Backlog, ReportBugz, Buglog, Usersnap, Ybug, Bug-Track.com, Disbug, Feedback Monkey and Toybox.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].