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AskNicely vs Tivian Comparison

Last updated:

AskNicely

4.7(666 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Small Business

AskNicely is a customer feedback and NPS platform for customer experience managers and service businesses that need to collect and act on feedback immediately after customer interactions. It automates survey delivery tri…

Tivian

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Tivian combines employee feedback collection with targeted internal communications in one experience management platform. Its Discover XI module applies AI-assisted analytics to survey and engagement data to surface tren…

AskNicely leads on user satisfaction with a 4.7-star rating across 666 reviews.

AskNicely vs Tivian — at a glance

FeatureAskNicelyTivian
Rating4.7 / 5
Reviews666
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forLarge Enterprises, Small Business, Medium BusinessLarge Enterprises, Medium Business
CategoryExperience Management SoftwareExperience Management Software
PlatformsBrowser Based (Cloud), Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailable
Support modesBusiness Hours, OnlineOnline
CertificationsSOC 2, GDPR

Key differences between AskNicely and Tivian

  • Deployment: AskNicely supports Browser Based (Cloud), Mobile - Android, Mobile - iOS; Tivian supports SaaS/Web/Cloud.

AskNicely vs Tivian — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Experience Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

AskNicely
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Tivian - Logo
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Talk to an expert

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AskNicely vs Tivian: Biggest differences

Start here before you go deeper into features.

AskNicely

Best for streamlined NPS tracking with automated feedback collection.

Choose if
  • You need simple, automated customer feedback and NPS management.
  • Your team values seamless CRM and communication platform integrations.
  • You want strong onboarding support and responsive customer service.
Consider alternatives if
  • Your organization requires highly customizable survey parameters.
  • You need flexible options for resending surveys frequently.

Tivian

Best for

Large Enterprises, Medium Business

AskNicely typically suits Large Enterprises and Small Business. Tivian tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

AskNicely is a customer feedback and NPS platform for customer experience managers and service businesses that need to collect and act on feedback immediately after customer interactions. ... Read More about AskNicely

Tivian combines employee feedback collection with targeted internal communications in one experience management platform. Its Discover XI module applies AI-assisted analytics to survey and ... Read More about Tivian

Free Trial Availability

  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.71

(666)

Best Company Size

Small BusinessLarge Enterprises
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Software Demo

Demo

No software demo available

Tivian has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Step 1 of 4

How big is your team?

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How do AskNicely and Tivian Compare on Features?

Total Features

7 Features

10 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare AskNicely and Tivian on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

AskNicely vs Tivian: Other Details

Organization Types supported

  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Individuals

Platforms Supported

  • Browser Based (Cloud)
  • Mobile - Android
  • Mobile - iOS
  • Browser Based (Cloud)
  • Installed - Mac
  • Browser Based (Cloud)
  • Mobile - Android
  • Mobile - iOS
  • Browser Based (Cloud)
  • Installed - Mac

Modes of support

  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online

API Support

  • Available
  • Not Available
Get help choosing
Get help choosing

AskNicely vs Tivian Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

SOC 2

✓ Yes

HIPAA

✗ No

GDPR

✓ Yes

ISO 27001

✗ No

Single Sign-On (SSO)

✓ Yes

Data Encryption

✓ Yes

AskNicely User Reviews & Rating Comparison

User Ratings

No reviews available for the product

Rating Distribution

682

96

7

1

1

No reviews available for this product

Spotsaas Editor’s POV generated by AI

Buyer sentiment

Users generally express high satisfaction with AskNicely’s ease of use, automation, and customer support, though some note limitations in customization and setup complexity.

What buyers like

  • Ease of use
  • Automation capabilities
  • Customer support

Common complaints

  • Limited survey customization
  • Complex initial setup

No expert review available for this product

Pros and Cons

  • Simplifies feedback collection with real-time insights

  • Easy integration with CRM and communication platforms

  • Strong customer service and onboarding support

  • Limited customization for individual survey parameters

  • Restrictions on resending surveys

No pros or cons available for this product

Positive Reviews

No reviews available for the product

No reviews available for the product

Used AskNicely or Tivian? Tell buyers what actually differs.

AskNicely and Tivian Customers

Customers

Ace sports

Ace sports

Ackerman

Ackerman

ANC

ANC

No Customers information available.

Media and Screenshots

Screenshots

Dashboard

4 Screenshots

No screenshots available.

Videos

video-0

2 Videos

No videos available.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Frequently asked questions

Which is better, AskNicely or Tivian?
AskNicely edges out the other on user ratings (4.7 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
Do AskNicely and Tivian offer a free trial?
Neither AskNicely nor Tivian currently lists a free trial.
What is the starting price of AskNicely vs Tivian?
AskNicely starts at Contact for pricing. Tivian starts at Contact for pricing.
What are the top alternatives to AskNicely?
Top alternatives to AskNicely include Medallia Experience Cloud, Workvivo, SMG - Service Management Group, CustomerGauge, Qualtrics Customer Experience.
What are the top alternatives to Tivian?
Top alternatives to Tivian include SMG - Service Management Group, Cisco Webex Experience Management, CustomerGauge, Postal.io, AskNicely.