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ARC Facilities vs CriticalAsset Comparison

Last updated:

ARC Facilities

4.7(16 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

ARC Facilities is a modern, web-based building maintenance and facility management software solution that helps facilities managers in non-residential facilities to track work orders, generate reports and optimize spendi…

CriticalAsset

4.9(12 reviews)

Starting at $1,199

  • Free Trial
  • Large Enterprises
  • Medium Business

CriticalAsset is a modern web-based Asset Management software suite that empowers facility managers and businesses to improve processes and deliver enhanced customer service. Features include: Full-featured asset managem…

CriticalAsset leads on user satisfaction with a 4.9-star rating across 12 reviews.

ARC Facilities vs CriticalAsset — at a glance

FeatureARC FacilitiesCriticalAsset
Rating4.7 / 54.9 / 5
Reviews1612
Starting priceContact for pricing$1,199
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryFacility Management SoftwareFacility Management Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
API
Support modesOnlineOnline
Certifications
Data residencyUSUS

Key differences between ARC Facilities and CriticalAsset

  • Pricing: CriticalAsset starts at $1,199. ARC Facilities pricing is not publicly listed.
  • Free trial: CriticalAsset offers a free trial; ARC Facilities does not.
  • User satisfaction: CriticalAsset scores higher with a 4.9-star average.
  • Deployment: ARC Facilities supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; CriticalAsset supports SaaS/Web/Cloud.

ARC Facilities vs CriticalAsset — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Facility Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

ARC Facilities - Facility Management Software
Talk to an expert
Talk to an expert
CriticalAsset - Facility Management Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

ARC Facilities

Best for medium to large facilities needing integrated maintenance and cost tracking.

Choose if
  • You manage non-residential facilities requiring detailed work order and maintenance tracking.
  • You need integrated cost accounting, labor tracking, and payroll within one platform.
  • You want a web-based solution offering remote access and real-time updates.
Consider alternatives if
  • You are a small business with minimal facility management needs.
  • You require transparent, fixed pricing without sales consultation.

CriticalAsset

Best for comprehensive, web-based facility and asset management with mobile alerts.

Choose if
  • You need integrated management across building, warehouse, facilities, and environmental assets.
  • Your team requires mobile access and real-time remote alerts for asset monitoring.
  • You are a medium to large business seeking a flexible, modern web-based solution.
Consider alternatives if
  • You are a very small business with minimal asset management needs.
  • You require highly specialized or industry-specific asset management features not covered here.

ARC Facilities: Best for medium to large facilities needing integrated maintenance and cost tracking. CriticalAsset: Best for comprehensive, web-based facility and asset management with mobile alerts.

Description

ARC Facilities is a modern, web-based building maintenance and facility management software solution that helps facilities managers in non-residential facilities to track work orders, ... Read More about ARC Facilities

CriticalAsset is a modern web-based Asset Management software suite that empowers facility managers and businesses to improve processes and deliver enhanced customer service. Features ... Read More about CriticalAsset

Entry Level Pricing

  • Not Available
  • Starts from $1,199 , Billed Monthly

Free Trial Availability

  • No free trial
  • Free Trial available

User Ratings

Based on verified Spotsaas reviews

4.7

(16)

4.9

(12)

Best Company Size

Medium BusinessLarge Enterprises
Medium BusinessLarge Enterprises
Get pricing help
Get pricing help

Software Demo

Demo

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Compare ARC Facilities and CriticalAsset on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $1,199 , Billed Monthly

      Pricing Plans

      • Not Available

      Pricing Page

      Pricing information not available

      CriticalAsset pricing

      Other Details

      Organization Types supported

      • Medium Business
      • Large Enterprises
      • Small Business
      • Individuals
      • Freelancers
      • Medium Business
      • Large Enterprises
      • Small Business
      • Individuals
      • Freelancers

      Platforms Supported

      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🇺🇸 US
      🇺🇸 US

      ARC Facilities User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      28

      8

      2

      0

      1

      3

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment with users appreciating the comprehensive features and performance optimization capabilities.

      What buyers like

      • Comprehensive feature set
      • Ease of remote access
      • Effective cost and labor tracking

      Common complaints

      • Lack of pricing transparency
      • Limited detailed user feedback

      Buyer sentiment

      Buyers generally express very positive sentiment, praising the software's comprehensive features and mobile capabilities.

      What buyers like

      • Comprehensive asset management features
      • Mobile access and alerts
      • User-friendly modern interface

      Common complaints

      • Lack of pricing transparency
      • Limited number of user reviews

      Pros and Cons

      • Comprehensive suite including cost accounting, labor tracking, and payroll

      • Web-based platform enabling remote access and real-time updates

      • High user rating indicating strong customer satisfaction

      • Pricing is quotation-based, lacking upfront transparency

      • Limited publicly available user feedback and detailed pros/cons

      • Comprehensive asset management across multiple facility types

      • Mobile access with remote alerts for real-time asset monitoring

      • Modern web-based interface enabling improved process efficiency

      • Limited publicly available pricing information

      • Relatively small user rating sample size (12 reviews)

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Advent Health

      Advent Health

      Volvo

      Volvo

      Southwest

      Southwest

      Carrier

      Carrier

      DELTA

      DELTA

      Good Year

      Good Year

      Media and Screenshots

      Videos

      video-0

      3 Videos

      video-0

      1 Videos

      Top Alternatives to ARC Facilities and CriticalAsset in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, ARC Facilities or CriticalAsset?
      CriticalAsset edges out the other on user ratings (4.9 vs 4.7). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do ARC Facilities and CriticalAsset offer a free trial?
      CriticalAsset offers a free trial. ARC Facilities does not.
      What is the starting price of ARC Facilities vs CriticalAsset?
      ARC Facilities starts at Contact for pricing. CriticalAsset starts at $1,199.
      What are the top alternatives to ARC Facilities?
      Top alternatives to ARC Facilities include CenterStone CAFM, QuickFMS, AkitaBox, CriticalAsset, eBASE.
      What are the top alternatives to CriticalAsset?
      Top alternatives to CriticalAsset include CenterStone CAFM, QuickFMS, ArchiFM, eSSETS, Facilities Online.

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