Which is better, Amwell or Mend?

Mend edges out Amwell based on user ratings across 289 reviews. That said, the best pick depends on your workflow — Amwell may be a stronger fit for specific team sizes or use cases. Review the full comparison to decide.

What are the main differences between Amwell and Mend?

Key differences between Amwell and Mend include feature depth; integration options; pricing structure. Use the Spotsaas comparison table to evaluate each dimension before deciding.

Do both Amwell and Mend offer a Free trial?

Neither Amwell nor Mend offers a free trial.

Who are the typical users of Amwell?

Amwell is designed for Individuals, Large Enterprises, Medium Business, Small Business.

Who are the typical users of Mend?

Mend is designed for Individuals, Large Enterprises, Medium Business, Small Business.

What is the starting price of Amwell and Mend?

Pricing details for both Amwell and Mend are unavailable.

What are the best alternatives to Amwell?

Some top alternatives to Amwell include Chiron Health, 1upHealth, Mend, eVisit, VCDoctor.

What are the best alternatives to Mend?

Some top alternatives to Mend include VCDoctor, Teledentix, eVisit, Amwell, Certintell.

Amwell vs Mend vs Teladoc Comparison

Last updated: May 20, 2026

Amwell

3.3(2,124 reviews)

Starting at Contact for pricing

Individuals
Large Enterprises

Amwell telemedicine software is one of the new and advanced apps on the market with a simple intuitive interface that is comparable to a face-to-face physician visit. Amwell features include both computerized and manual…

View Pricing Read Reviews

Mend

4.5(289 reviews)

Starting at Contact for pricing

Individuals
Large Enterprises

Mend is a health platform designed with the healthcare team in mind. Mend is different from other telemedicine applications, and allows team to connect with patients anywhere, anytime. Mend empowers the healthcare team t…

View Pricing Read Reviews

Teladoc

2.2(37 reviews)

Starting at Contact for pricing

Large Enterprises
Medium Business

Teladoc is a telemedicine platform that connects patients to board-certified doctors anytime, anywhere using mobile phones and computers. Teladoc provides a broad network of highly qualified physicians and specialists wh…

View Pricing Read Reviews

Mend leads on user satisfaction with a 4.5-star rating across 289 reviews.

Amwell vs Mend vs Teladoc — at a glance

Feature	Amwell	Mend	Teladoc
Rating	3.3 / 5	4.5 / 5	2.2 / 5
Reviews	2,124	289	37
Starting price	Contact for pricing	Contact for pricing	Contact for pricing
Free trial	No	No	No
Free version	No	No	No
Best for	Individuals, Large Enterprises, Medium Business	Individuals, Large Enterprises, Medium Business	Large Enterprises, Medium Business, Small Business
Category	Telemedicine Software	Telemedicine Software	Telemedicine Software
Platforms	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS
API	—	—	—
Support modes	Business Hours	24/7 (Live rep), Business Hours, Online	24/7 (Live rep), Online
Certifications	SOC 2, HIPAA, GDPR	SOC 2, HIPAA, GDPR	SOC 2, HIPAA, GDPR
Data residency	US	US	US

Key differences between Amwell and Mend

User satisfaction: Mend scores higher with a 4.5-star average.
Deployment: Amwell supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Mend supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Amwell vs Mend vs Teladoc — and walk away knowing which one fits.

Which tool fits your team best

Which is actually cheaper for your team size

Where each product wins, per real buyers

Most Telemedicine Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Biggest differences

Features

Pricing

Buying details

Security

Buyer feedback

Integrations

Product tour

Other options

	Amwell Talk to an expert Talk to an expert	Mend Talk to an expert Talk to an expert	Teladoc Talk to an expert Talk to an expert

Free PDF comparison

Download this Amwell vs Mend vs Teladoc comparison

Get the full side-by-side as a PDF — these picks plus the top Telemedicine Software tools, with verified ratings, pricing and features.

Side-by-side on pricing, features & ratings
Plus the category top 10, scored & ranked
Emailed to you — no on-screen download

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Biggest differences

Affiliate Disclosure

Start here before you go deeper into features.

Amwell

Best for medium to large healthcare organizations needing integrated telemedicine tools.

Choose if

You require a telemedicine platform combining computerized and manual diagnosis by licensed U.S. physicians.
You want integrated patient monitoring features like blood pressure and weight scale tracking within the app.
You value a simple, intuitive interface that mimics face-to-face physician visits.

Consider alternatives if

You are a small clinic without existing telemedicine infrastructure or limited budget transparency.
You need a solution with clearly published pricing and consistently high user satisfaction ratings.

Mend

Best for healthcare teams needing empathetic, flexible telemedicine patient connections.

Choose if

You are a healthcare provider or team seeking to improve patient engagement remotely.
You want a telemedicine platform that emphasizes empathy and actionable patient feedback.
You need a solution that increases patient satisfaction while reducing operational expenses.

Consider alternatives if

Your organization is outside the healthcare industry or lacks remote patient interaction needs.
You require transparent pricing and detailed feature information upfront for evaluation.

Teladoc

Best for large healthcare providers needing broad telemedicine physician access.

Choose if

You require access to a wide network of board-certified physicians for acute and chronic care.
Your organization needs a comprehensive telemedicine platform with video chat and prescription refill features.
You want multi-device patient access to support telemedicine across mobile and desktop environments.

Consider alternatives if

You are a small business with limited telemedicine needs and prefer simpler solutions.
You need transparent, fixed pricing and straightforward onboarding processes.

Amwell: Best for medium to large healthcare organizations needing integrated telemedicine tools. Mend: Best for healthcare teams needing empathetic, flexible telemedicine patient connections.

Description	Amwell telemedicine software is one of the new and advanced apps on the market with a simple intuitive interface that is comparable to a face-to-face physician visit. Amwell features ... Read More about Amwell	Mend is a health platform designed with the healthcare team in mind. Mend is different from other telemedicine applications, and allows team to connect with patients anywhere, anytime. Mend ... Read More about Mend	Teladoc is a telemedicine platform that connects patients to board-certified doctors anytime, anywhere using mobile phones and computers. Teladoc provides a broad network of highly ... Read More about Teladoc
Free Trial Availability	No free trial	No free trial	No free trial
Spotsaas Score What's this? ↗	9.6/10	8.5/10	8.8/10
User Ratings Based on verified Spotsaas reviews	3.3 (2124)	4.5 (289)	2.2 (37)
Best Company Size	Medium BusinessLarge Enterprises	Small BusinessLarge Enterprises	Medium BusinessLarge Enterprises
	Get pricing help	Get pricing help	Get pricing help

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

Get shortlist help from a software advisor

Independent advice — matched to your business
Understand the tradeoffs before you talk to vendors
Free 15-min call with a software advisor.

Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

How do Amwell, Mend and Teladoc Compare on Features?

Total Features	9 Features	7 Features	5 Features
Unique Features	No unique features	No unique features	No unique features
	Get Quote	Get Quote	Get Quote

Compare Amwell, Mend and Teladoc on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option
Pricing Page	Pricing information not available		Pricing information not available
	View detailed pricing	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Individuals Large Enterprises Medium Business Small Business Freelancers	Individuals Large Enterprises Medium Business Small Business Freelancers	Individuals Large Enterprises Medium Business Small Business Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Not Available	Not Available
	Get help choosing	Get help choosing	Get help choosing

Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

SOC 2	✓ Yes	✓ Yes	✓ Yes
HIPAA	✓ Yes	✓ Yes	✓ Yes
GDPR	✓ Yes	✓ Yes	✓ Yes
Single Sign-On (SSO)	✓ Yes	✓ Yes	✓ Yes
Multi-Factor Auth (MFA)	✓ Yes	✓ Yes	✓ Yes
Data Encryption	✓ Yes	✓ Yes	✓ Yes
Audit Logs	✓ Yes	✓ Yes	✓ Yes
Data Residency	🇺🇸 US	🇺🇸 US	🇺🇸 US

Amwell vs Mend User Reviews & Rating Comparison

User Ratings	3.3 (based on 2124 reviews)	4.5 (based on 289 reviews)	2.2 (based on 37 reviews)
Rating Distribution	0 0 0 0 0	0 0 0 0 0	0 0 0 0 0
Spotsaas Editor’s POV generated by AI	Buyer sentiment User sentiment is mixed with appreciation for ease of use but concerns about pricing and feature limitations. What buyers like Ease of use Physician interaction quality Prescription management Common complaints Pricing transparency Feature limitations	Buyer sentiment Buyers generally appreciate Mend for improving patient connection and satisfaction but note the lack of pricing transparency and detailed feature information. What buyers like Patient connectivity Ease of use for healthcare teams Improved patient satisfaction Common complaints Pricing opacity Limited feature details	Buyer sentiment Overall buyer sentiment is mixed to negative, with concerns about usability and pricing transparency. What buyers like Physician network breadth Feature comprehensiveness Platform accessibility Common complaints Pricing opacity User experience issues
Pros and Cons	Intuitive interface comparable to face-to-face visits Integration of computerized and manual diagnosis by licensed U.S. physicians Features like electronic prescriptions with refill reminders Pricing is quotation based and not publicly available Moderate user rating (3.3 out of 5) indicating mixed user satisfaction	Enables connection with patients anywhere, anytime Focuses on empathy and actionable feedback Increases patient satisfaction while lowering expenses Pricing is not publicly available Limited information on specific features and integrations	Access to a broad network of board-certified physicians Comprehensive telemedicine features including video chat and prescription refills Convenient multi-device access for patients Lack of publicly available pricing information Low overall user rating indicating potential usability or service issues
	Read reviews	Read reviews	Read reviews

Alternatives

Alternatives	Chiron Health 1upHealth Mend 4.5	VCDoctor Teledentix eVisit 2.3	Spruce 4.7 Teledentix Certintell 5

Frequently asked questions

Which is better, Amwell or Mend?: Mend edges out the other on user ratings (4.5 vs 3.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
Do Amwell and Mend offer a free trial?: Neither Amwell nor Mend currently lists a free trial.
What is the starting price of Amwell vs Mend?: Amwell starts at Contact for pricing. Mend starts at Contact for pricing.
What are the top alternatives to Amwell?: Top alternatives to Amwell include Chiron Health, 1upHealth, Mend, eVisit, VCDoctor.
What are the top alternatives to Mend?: Top alternatives to Mend include VCDoctor, Teledentix, eVisit, Amwell, Certintell.

Amwell vs Mend vs Teladoc Comparison

Amwell

Mend

Teladoc

Amwell vs Mend vs Teladoc — at a glance

Key differences between Amwell and Mend

Compare Amwell vs Mend vs Teladoc — and walk away knowing which one fits.

Amwell

Mend

Teladoc

Download this Amwell vs Mend vs Teladoc comparison

Biggest differences

Description

Free Trial Availability

Spotsaas Score

User Ratings

Best Company Size

Get shortlist help from a software advisor

How big is your team?

How do Amwell, Mend and Teladoc Compare on Features?

Compare Amwell, Mend and Teladoc on pricing

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Security & Compliance

Amwell vs Mend User Reviews & Rating Comparison

Alternatives

Related Blogs and Articles for Telemedicine Software

Frequently asked questions